Service Trends in the Banking Industry
Professor Catarina Figueira welcomed James Hewitson, Head of Wealth Management & Insurance at HSBC and other business specialists from HSBC who shared their industry knowledge and experience discussing specific products and services offered in retail banking. This included secured and unsecured lending, retail wealth and retirement as well as private banking. The session also provided an introduction to commercial banking and detailed some of its similarities and differences relative to retail banking, as part of the Retail and Digital Banking MSc.
- James Hewitson, Head of Wealth Management & Insurance, HSBC
- Mark Ayres, Customer Journey Owner, Wealth Management & Insurance, HSBC
- Steven Russell, Wealth Propositions Manager - Wealth Management & Insurance, HSBC
- Nigel Emery, Senior Retirement Product and Platforms Management. Retirement Customer Journey Product Lead, HSBC
- Peter Barriscale, Business Head UK HNW, HSBC Private Bank
- Christian Brennand, Head of Products and Trade Specialist, HSBC Private Bank
- Craig Pattinson, Head of Risk & Operations, Small Business Banking, HSBC
- Richard Beardshaw, Head of Sales, Intermediary Mortgages HSBC
- Andrew Rankin, Head of Unsecured Lending Products, HSBC
Head of Wealth Management & Insurance at HSBC
Payments, card payment ecosystems and the importance of payments regulations
Professor Catarina Figueira welcomed Andy McLaughlin, Director of Banking Operations at Metro Bank and Mark O’Keefe, founding director of Optima Consultancy to discuss intricacies relating to payments, card payment ecosystems and the importance of payments regulations and innovation with our Executive Students, as part of the Retail and Digital Banking MSc.
On the Back of the Gray Rhino: Financial Market Vulnerabilities & Innovation-driven Entrepreneurship
Authors: Nashwa Saleh, Regie Mauricio, and Dina H. Sherif
Retail and Digital Banking MSc 2021-23
Dr Nashwa Saleh welcomed distinguished speakers in academia, the financial services and business founders in fintech and digitisation in banking in our latest Digital Banking module.
Professor Mohamed Zahran
New York University (NYU)
Financial Conduct Authority
Technical Payments Specialist
Payment Systems Regulator
Global Lead, Blockchain Identity & Biometrics
Syed Musheer Ahmed
Founder & Managing Director
Brad van Leeuwen
Co-founder and COO
Book Chapter: "Global Financial Architecture: Emerging Issues and Agenda for Reforms”. (2021), Chapter 7 in Contemporary Issues in Development Finance
Joshua Yindenaba Abor, Angela Azumah Alu, David Mathuva, Joe Nellis
A very big welcome to the Economics & Banking Group our two new academics who are part of our growing and dynamic team
Retail and Digital Banking MSc 2021-23 Orientation Day – 22 March 2021
Professor Catarina Figueira, Programme Director and Professor David Oglethorpe, Pro-Vice Chancellor and Dean of the School of Management welcomed new students from HSBC, First Direct, Metro Bank, M&S Bank, Nationwide and the Co-operative Bank of Kenya.
Jennifer Prew, Head of Professional Development, Chartered Banker Institute
Jake Tween, Head of Apprenticeships, DSW
David Thomasson, Chief Commercial Officer, Metro Bank
James Hewitson, Head of Wealth Management & Insurance, HSBC
Register for our next Open Day and find out more about the Retail and Digital Banking MSc
The Retail and Digital Banking MSc is the 1st UK Mastership in Banking accredited by the Chartered Banker Institute. The programme provides a unique opportunity for you to gain an advanced-level understanding of retail banking, digital business, management, organisation management, marketing and business strategy.
Retail and Digital Banking MSc
Senior banking practitioners from Metro Bank; David Thomasson, Chief Commercial Officer, Kat Robinson, Customer Experience Director and Andy Piggott, Director of Lending Products, brought the latest thinking and best practice into the virtual classroom in the latest module ‘Retail Banking and Product Management’.
Guest presenters Jessica Myers from Metro Bank and Nick Emmel from Mr. President delivered about Creative Product Growth Strategies and Brand Management.