Marketing

7 Keys to The Strategic Application of Social Media for B2B
by Dr Annmarie Hanlon, Senior Lecturer 

Avoid Getting Lost in Translation
by Richard Brooks, KAM Forum member

Connective Engagement
by Betty Monroe - KAM Forum Guest Speaker

Entrepreneurship in Corporate Life
by Gordon McAlpine- KAM Forum Guest Speaker

Marketing in this Covid-19 Driven Recession
by Professor Malcolm McDonald, Emeritus Professor

Rise of the Intelligent Organisation?
by Sean Culey, Visiting Fellow

The Future of Work
by Professor Emma Parry

Strategic Sales and Key Account Management

Addressing the Challenges of Sales Strategy Implementation
by Dr Javier Marcos, KAM Forum Director

Executive Insight - Crafting a Value-Creating Sales Strategy
by Dr Javier Marcos, KAM Forum Director

Creating a High Performing Sales Organisation
by Dr Javier Marcos, Visiting Fellow

Developing Customer-Led and Customer-Focused Strategies
by Dr Sue Holt, Visiting Fellow

Key Account Management: Negotiating with Key Customers
by Dr Sue Holt, Visiting Fellow

Malcolm McDonald's Ten Guidelines for Profitable Key Account Management
by Professor Malcolm McDonald, Emeritus Professor

Executive Insight - Managing and Measuring Sales Performance
by Dr Javier Marcos, KAM Forum Director

Executive Insight - Managing the Key Account Portfolio
by Dr Sue Holt, Visiting Fellow

Selling Post Pandemic
by Dr Javier Marcos, KAM Forum Director & Mark Davies, Visiting Fellow

What does a Great Key Account Manager look like?
by Dr Sue Holt, Visiting Fellow

World Class Key Account Planning
by Dr Sue Holt, Visiting Fellow

Why Most Companies get Key Account Management (KAM) Hopelessly Wrong
by Professor Malcolm McDonald, Emeritus Professor

Implementing Key Account Management

Adopting Key Account Management - 12 Mistakes to Avoid
by Mark Davies, Visiting Fellow & Co-Director of the KAM Forum

Creating Compelling Customer Value Propositions
by Mark Davies, Visiting Fellow & Co-Director of the KAM Forum

How can you Co-Create Value with your Strategic Customers?
by Dr Javier Marcos, KAM Forum Director

Implementing Key Account Management: To Plan or not to Plan....
by Dr Sue Holt, Visiting Fellow

International Key Account Management - The World is (or Could be) your Oyster...
by Dr Sue Holt, Visiting Fellow

KAMA Chameleon
by Dr Sue Holt, Visiting Fellow

Keeping Key Customers Close Through Uncertain Times
by Dr Sue Holt, Visiting Fellow

Key Account Management and Procurement
by Mark Davies, Visiting Fellow

Motivating, Incentivizing and Rewarding for Key Account Management
by Dr Javier Marcos, KAM Forum Director

The Key Account Management Framework
by Mark Davies, Visiting Fellow

The Value Planning Framework for Key Accounts
by Mark Davies, Visiting Fellow