Contact Professor Malcolm McDonald
Background
Malcolm is an Emeritus Professor at Cranfield and a Visiting Professor at Henley, Warwick, Aston and Bradford Business Schools. Until 2003, he was Professor of Marketing and Deputy Director with special responsibility for E-Business. He has extensive industrial experience, including a number of years as Marketing and Sales Director of Canada Dry where, inter alia, he controlled a sales force of 250 people. He also spent some time training sales people and sales managers for multinational companies such as SKF and Alfa Laval.
Malcolm is Chairman of Brand Finance plc and five small companies, but also spends much of his time working with the operating boards of the world's biggest multinational companies, such as IBM, Xerox, BP and the like, in most countries in the world, including Japan, USA, Europe, South America, ASEAN and Australasia.
He has written forty three books, including the best seller "Marketing Plans; how to prepare them; how to use them" and many of his papers have been published.
Apart from market segmentation, his current interests centre around the measurement of the financial impact of marketing expenditure and global best practice key account management.
Publications
Articles In Journals
- McDonald M. (2026). Viewpoint on AI. Journal of Customer Behaviour, 25(3)
- McDonald M. (2023). Reflections on the State of Marketing: A Dark Cloud or a Bright Star?. Journal of Customer Behaviour, 22(1)
- McDonald M & Oliver G. (2022). Six Actionable Steps to Preparing Financially Quantified Value Propositions. Journal of Creating Value, 8(1)
- McDonald M. (2022). Viewpoint – a big opportunity for interactive marketing post-COVID-19. Journal of Research in Interactive Marketing, 16(1)
- McDonald M. (2017). Book Review: The Twelve Powers of a Marketing Leader: How to Succeed by Building Customer and Company Value. International Journal of Market Research, 59(2)
- McDonald M. (2016). Marketing in B2B organisations: as it is; as it should be – a commentary for change. Journal of Business & Industrial Marketing, 31(8)
- Mcdonald M. (2015). Book Review: The Psychology of Fear in Organisations: How to Transform Anxiety into Well-Being, Productivity and Innovation. International Journal of Market Research, 57(5)
- McDonald M. (2014). The trouble with marketing: An alternative view. Journal of Customer Behaviour, 13(3)
- Mcdonald M. (2010). Viewpoint: Existentialism – A School of Thought Based on a Conception of the Absurdity of the Universe. International Journal of Market Research, 52(4)
- McDonald M. (2010). A brief review of marketing accountability, and a research agenda. Journal of Business & Industrial Marketing, 25(5)
- Thrassou A, Vrontis D & McDonald MHB. (2009). A marketing communications framework for small political parties in developed countries. Marketing Intelligence & Planning, 27(2)
- McDonald M. (2009). The future of marketing: brightest star in the firmament, or a fading meteor? Some hypotheses and a research agenda. Journal of Marketing Management, 25(5-6)
- Mcdonald M. (2008). Viewpoint - After 50 Years of IJMR, the State of Marketing. International Journal of Market Research, 50(2)
- McDonald M. (2006). How to get marketing back in the boardroom. Marketing Intelligence & Planning, 24(5)
- McDonald M. (2006). Do your marketing strategies create or destroy shareholder value?. Journal of Database Marketing & Customer Strategy Management, 13(2)
- McDonald M. (2006). Good marketers know the score. Marketing Intelligence & Planning, 24(2)
- McDonald M. (2005). Book Review. Journal of Marketing Management, 21(9-10)
- Wilson H, Hobbs M, Dolder C & McDonald M. (2004). Optimising multiple channels. Interactive Marketing, 5(3)
- McDonald M. (2003). Marketing died in the last decade. Interactive Marketing, 5(2)
- Daniel E, Wilson H & McDonald M. (2003). Towards a map of marketing information systems: an inductive study. European Journal of Marketing, 37(5/6)
- Wilson H, Daniel E & McDonald M. (2002). Factors for Success in Customer Relationship Management (CRM) Systems. Journal of Marketing Management, 18(1-2)
- Wilson HN & McDonald M. (2001). An evaluation of styles of IT support for marketing planning. European Journal of Marketing, 35(7/8)
- McDonald M, de Chernatony L & Harris F. (2001). Corporate marketing and service brands - Moving beyond the fast-moving consumer goods model.. European Journal of Marketing, 35(3/4)
- McDonald M & Dunbar I. (2000). Using structured processes and systems to help managers develop strategic segmentation. Journal of Targeting, Measurement and Analysis for Marketing, 9(2)
- McDonald MHB & Wilson HN. (1999). Exploiting Technique Interrelationships: A Model of Strategic Marketing Planning. Journal of Euromarketing, 7(3)
- Jenkins M & McDonald MHB. (1997). Market segmentation: organizational archetypes and research agendas.. European Journal of Marketing, 31(1)
- McDonald M, Millman T & Rogers B. (1997). Key account management: Theory, practice and challenges. Journal of Marketing Management, 13(8)
- Wilson HN & McDonald MHB. (1996). Computer‐aided marketing planning: The experience of early adopters. Journal of Marketing Management, 12(5)
- McDonald M. (1996). Strategic marketing planning: Theory, practice and research agendas. Journal of Marketing Management, 12(1-3)
- McDonald M & Miles C. (1995). Management for Doctors: The potential for marketing planning in an NHS trust. BMJ, 310(6981)
- Denison T & McDonald M. (1995). The role of marketing past, present and future. Journal of Marketing Practice: Applied Marketing Science, 1(1)
- Wilson H & Mcdonald M. (1994). Critical problems in marketing planning: the potential of decision support systems. Journal of Strategic Marketing, 2(4)
- Wilson M & McDonald M. (1994). Marketing at the Crossroads – A Comment. Marketing Intelligence & Planning, 12(1)
- Leppard JW & McDonald MHB. (1992). Final comment. Journal of Marketing Management, 8(4)
- McDonald MHB. (1992). Erratum. Journal of Business & Industrial Marketing, 7(1)
- McDonald MHB. (1992). Strategic Marketing Planning: A State‐of‐the‐art Review. Marketing Intelligence & Planning, 10(4)
- Mcdonald MHB. (1992). Erratum. Journal of Product & Brand Management, 1(4)
- McDonald M. (1991). Excellent selling can seriously damage a company's health. European Management Journal, 9(3)
- Leppard JW & McDonald MHB. (1991). Marketing planning and corporate culture: A conceptual framework which examines management attitudes in the context of marketing planning. Journal of Marketing Management, 7(3)
- McDonald MHB. (1990). Ten Barriers to Marketing Planning. Journal of Services Marketing, 4(2)
- McDonald MHB & Wilson HN. (1990). State‐of‐the‐Art Developments in Expert Systems and Strategic Marketing Planning. British Journal of Management, 1(3)
- McDonald MHB. (1990). Some Methodological Comments on The Directional Policy Matrix. Journal of Marketing Management, 6(1)
- McDonald MHB. (1989). Marketing Planning and Expert Systems: An Epistemology of Practice. Marketing Intelligence & Planning, 7(7/8)
- McDonald MHB. (1989). Ten barriers to marketing planning. Journal of Marketing Management, 5(1)
- McDonald M. (1989). International Marketing – Into the 1990s. Marketing Intelligence & Planning, 7(9/10)
- Leppard J & McDonald M. (1987). A re‐appraisal of the role of marketing planning. Journal of Marketing Management, 3(2)
- McDonald MHB. (1985). Methodological Problems Associated with Qualitative Research: Some Observations and a Case Analysis of International Marketing Planning. International Studies of Management & Organization, 15(2)
- McDonald M. (1985). Marketing planning and Britain's disoriented directors. Journal of Marketing Management, 1(1-2)
- McDonald MHB. (1984). Applying Portfolio Management to Retailing: Some New Insights. Marketing Intelligence & Planning, 2(3)
- McDonald M. (1983). INTERNATIONAL MARKETING PLANNING: THE GAP BETWEEN THEORY AND PRACTICE. International Marketing Review, 1(1)
- McDonald MHB. (1982). International Marketing Planning. European Journal of Marketing, 16(2)
- McDonald M. Profit - the role of world class strategic marketing planning. The Business & Management Collection, 2012(1)
- McDonald M. Market segmentation - a fundamental concept of marketing. The Business & Management Collection, 2008(5)
Conference Papers
Books
- McDonald M & Wilson H. (2016). Marketing Plans 8e
- McDonald M, Mouncey P & Maklan S. (2014). Marketing value metrics: How to measure marketing effectiveness (2)
- McDonald M. (2012). Market Segmentation In The Marketing Century. Wiley.
- McDonald M & Wilson H. (2011). Marketing Plans: how to prepare them, how to use them. (7th)
- McDonald M, Frow P & Payne A. (2011). Marketing Plans for Service Businesses (3rd Edition)
- McDonald M. (2008). Market Segmentation as a Metaphor: Whoever Heard of Alexander the Mediocre? In Marketing Metaphors and Metamorphosis. Palgrave Macmillan UK.
- MCDONALD M. (2008). Strategic marketing planning: theory and practice In The Marketing Book. Elsevier.
- MCDONALD P. (2005). Foreword In Making Marketing Happen. Elsevier.
- Wilson H, Hobbs M, Dolder C & McDonald M. (2004). Multi-Channel Marketing In Evolution of Supply Chain Management. Springer US.
- McDonald M, Christopher M & Bass M. (2003). Marketing
- Daniel E, Wilson H, McDonald M & Ward J. (2001). Marketing Stategy in the Digital Age: Exploiting e-Commerce in your Busines
- MCDONALD M. (1998). Market-driven strategic planning In CIM Handbook of Strategic Marketing. Elsevier.
- McDonald M & Dunbar I. (1998). Market Segmentation
- Meldrum M & McDonald M. (1995). The Marketing Mix In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Sales Promotion In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). International Market Segmentation In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Pricing Strategies In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Setting a Price In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Developing New Products In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Public Relations In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Marketing Capital Goods In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Marketing Service Products In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Understanding Marketing In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Managing the Sales Team In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Customer Retention Strategies In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Budgeting For Marketing In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Marketing High-Tech Products In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Diffusion of Innovation In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Marketing and Ethics In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Advertising In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). The Ansoff Matrix In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Consumer Buying Behaviour In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Preparing the Marketing Research Brief and Proposal In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Marketing Information and Research In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Personal Selling In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Marketing Industrial Products In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Customer Service Strategies In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Competitor Analysis In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). International Product Planning In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). The Directional Policy Matrix In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Channel Strategy In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Relationship Marketing In Warner M(ed.), Key Marketing Concepts (1st ed.). Macmillan Education UK.
- Meldrum M & McDonald M. (1995). A Marketing Orientation In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Branding In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Marketing Planning In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Organisational Structure and Marketing In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Channel Management In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). The Product Life-Cycle In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Forecasting Future Sales In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Database Marketing In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). The Boston Matrix In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). International Marketing In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Auditing a Market In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Organisational Buying Behaviour In Key Marketing Concepts. Macmillan Education UK.
- Meldrum M & McDonald M. (1995). Constructing a Swot In Key Marketing Concepts. Macmillan Education UK.
- Christopher M & McDonald M. (1995). Marketing
- Brown L & McDonald MHB. (1994). Competitive Marketing Strategy for Europe
- McDonald MHB. (1984). International Marketing Planning: An Iconoclastic View In Nijenrode Studies in Business (7). Springer Netherlands.
- McDonald M. Marketing Planning In Wiley Encyclopedia of Management. Wiley.
- McDonald M. Marketing Accountability In Wiley Encyclopedia of Management. Wiley.
- McDonald M. Market Segmentation In Wiley Encyclopedia of Management. Wiley.
- de Chernatony L & McDonald M. Creating Powerful Brands