Contact Professor Javier Marcos Cuevas
- Tel: +44 (0) 1234 754467
- Email: Javier.Marcos-Cuevas@cranfield.ac.uk
- ORCID
Background
Javier is an inspiring management educator, researcher and consultant with 20 years of experience working in academia, consultancy and in multinational corporations.
He was previously the Director of Custom Programmes, Executive Education, and Senior Faculty at the University of Cambridge, Judge Business School. Prior to his career in academia, he worked for Unilever in management positions in Spain and in the UK. He is an accredited Belbin instructor.
Javier has a PhD in Management (Organisational Learning), a PCert in Teaching, Learning and Assessment in Higher Education (Cranfield University), and has completed the Advanced Leadership Programme (Cambridge University Judge Business School) and the International Teachers Programme (Northwestern University, Kellogg School of Management). His education also includes a Postgraduate Degree in Training Management in Organisations and a Diploma in Advanced Studies in Social Psychology (University of Barcelona). He has a BSc (Hons) in Economics and Business Administration (University of Zaragoza).
Current activities
Javier is Professor of Strategic Sales Management and Negotiation at Cranfield School of Management and Director of the Key Account Management Best Practice Forum.
Javier brings a unique combination of practical and theoretical knowledge being a practicing manager, instructor and an active researcher. His expertise, firmly grounded in business and informed by the latest research, focuses on professional selling, sales and key account management, and executive education and development.
Javier is recognised for his innovative, stimulating and proactive teaching approach. Working with organisations in close partnership, he uses individually tailored approaches that facilitate clients' full engagement in the process of design, delivery and evaluation of training programmes and consultancy interventions. Combining insights from marketing, leadership and organisational development, Javier is able to help managers identify and realise meaningful business opportunities. He provides insightful advice to help executives understand and overcome the barriers that often constrain individuals' development and business growth.
Javier has recently co-authored three books, Implementing Key Account Management (Kogan Page, 2018), Sales Management - Strategy, Processes and Practice (Palgrave, 2016) and From Selling to Co-Creating (BIS Publishers, 2014). His research has been published in academic journals like Journal of Business Research, Industrial Marketing Management, Management Learning, Journal of Marketing Education, etc. He has written numerous professional reports and articles in the professional media and is a regular speaker at conferences and industry events.
Clients
He has worked for small and medium sized businesses as well as for large corporations globally such as Barclays, Cap Gemini, Merck, Pfizer, Rolls-Royce, SAP and Unilever.
Publications
Articles In Journals
- Prior DD & Marcos-Cuevas J. (2025). Transitioning to artificial intelligence-based key account management: a critical assessment. Industrial Marketing Management, 126
- Kerr PD & Marcos Cuevas J. (2023). Reclaiming the contingent nature of the determinants of salesperson performance: an extended meta-analysis. Journal of Personal Selling & Sales Management, 44(4)
- Lacoste S, Zidani K & Cuevas JM. (2022). Lateral collaboration and boundary-spanning from a global leadership perspective: The case of global account managers. Journal of World Business, 57(3)
- Kerr PD & Marcos Cuevas J. (2022). The interplay between objective and subjective measures of salesperson performance: toward an integrated approach. Journal of Personal Selling & Sales Management, 42(3)
- Marcos-Cuevas J. (2022). Mastering competing demands in strategic account management by embracing paradoxical thinking. Velocity, 24(1)
- Guesalaga R, Gabrielsson M, Rogers B, Ryals L & Marcos Cuevas J. (2018). Which resources and capabilities underpin strategic key account management?. Industrial Marketing Management, 75
- Marcos Cuevas J. (2018). The transformation of professional selling: Implications for leading the modern sales organization. Industrial Marketing Management, 69
- Marcos J & Prior DD. (2017). Buyer-supplier relationship decline: A norms-based perspective. Journal of Business Research, 76
- Prior DD & Marcos-Cuevas J. (2016). Value co-destruction in interfirm relationships. Marketing Theory, 16(4)
- Marcos-Cuevas J, Nätti S, Palo T & Baumann J. (2016). Value co-creation practices and capabilities: Sustained purposeful engagement across B2B systems. Industrial Marketing Management, 56
- Said E, Macdonald EK & Wilson H. (2015). How organisations generate and use customer insight. Journal of Marketing Management, 31(9-10)
- Marcos-Cuevas J, Nätti S, Palo T & Ryals LJ. (2014). Implementing key account management: Intraorganizational practices and associated dilemmas. Industrial Marketing Management, 43(7)
- Marcos-Cuevas J, Critten P, Squire P & Speakman JIF. (2014). Enhancing the Professional Mindset of Future Sales Professionals. Journal of Marketing Education, 36(2)
- Perello-Marin RM, Marin-Garcia JA & Marcos Cuevas J. (2013). Towards a path dependence approach to study management innovation. Management Decision, 51(5)
- Marcos J & Denyer D. (2012). Crossing the sea from They to We? The unfolding of knowing and practising in collaborative research. Management Learning, 43(4)
- Tranfield D, Denyer D, Marcos J & Burr M. (2004). Co‐producing management knowledge. Management Decision, 42(3/4)
Conference Papers
- Franco-Santos M, Marcos Cuevas J, Hough A & Rivera-Torres P. (2023). Enablers and inhibitors of well-being in sales: Investigating the impact governance structures
- Ring C, Marcos Cuevas J & Hanlon A. (2022). Leading the adoption of Professional Social Networking Sites (PSNS) within B2B salesforces: a scoping study.
- Hough A, Marcos Cuevas J & Esch D. (2022). The impact of sales knowledge acquisition on adaptiveness: a scoping study
- Sun L, Marcos Cuevas J & Prior D. (2022). The capabilities for implementing key account management: a systematic review
- Mullen A, Marcos Cuevas J & Theoharakis V. (2022). The anatomy of account-based marketing - a conceptualisation of strategic dimensions
- Ryals L, Abdollahi S & Marcos J. (2015). The Skills and Competencies of Sales Leaders: A Survey
- Marcos-Cuevas J & Ryals L. (2015). The Changing Role of Salespeople and Consequences for Required Capabilities: A Review and Empirical Exploration
- Marcos-Cuevas J, Enz M, Bastl M & Johnson M. (2015). Marriage of Inconvenience: Value Co-Destruction in an Inter-Dependent Supply Chain Relationship
- Marcos-Cuevas J, Ryals LJ & Ladik DM. (2015). Leading Sales in the 21st Century: The Ambidextrous Sales Organization
- Marcos-Cuevas J, Julkunen S & Gabrielsson M. (2015). Cooperating in Business Relationships: The Emergence and Collapse of Power Symmetry, Trust and Common Goals
- Marcos-Cuevas J, Prior DD & Enz MG. (2015). Value Co-Destruction in Complex B2B Relations: Conceptualization and Mechanisms
- Marcos-Cuevas J & Franco-Santos M. (2015). The Impact of Sales Performance Goals on Behaviors: Enhancing or Compromising Sustainable Performance?
- Marcos Cuevas J, Marcos Cuevas J & Franco-Santos M. (2006). How Can We Make Iberoamerican Research More Relevant to Practice and Policy Makers?
- Tranfield D, Denyer D, Marcos J & Burr M. (2004). Developing an evidence-based approach to management consultancy by using systematic review
- Tranfield D, Denyer D, Marcos Cuevas J & Marcos Cuevas J. (2004). Creating an evidence-base for policy and practice: a comparison and critique
- Tranfield D, Denyer D, Marcos Cuevas J & Marcos Cuevas J. (2004). Developing an evidence-based approach to management consulting
- Denyer D, Marcos Cuevas J, Tranfield D & Marcos Cuevas J. (2003). Organizational and management research into practice: an evaluation of the use of systematic reviews
- Marcos Cuevas J, Tranfield D, Denyer D & Marcos Cuevas J. (2003). Management research into practice: exploring knowledge transfer and utilization
- Tranfield D, Denyer D, Marcos Cuevas J & Marcos Cuevas J. (2003). Knowledge into practice: the adoption and utilization of management research
- Tranfield D, Denyer D, Marcos Cuevas J & Marcos Cuevas J. (2003). Synthesising management research: the development of field tested and grounded technological rules
- Marcos Cuevas J, Tranfield D, Denyer D & Marcos Cuevas J. (2002). Using systematic review in the management field: an example of its application to high reliability theory
Books
- Marcos J, Davies M, Guesalaga R & Holt S. (2018). Implementing Key Account Management: Designing Customer-Centric Processes for Mutual Growth (1)
- Marcos J, Davies M, Guesalaga R & Holt S. (2018). Implementing key account management: Designing customer centric processes for mutual growth
- Ryals L. (2017). Issues in sustainable marketing In Grayson D & Exter N (eds), Cranfield on Corporate Sustainability. Greenleaf, Sheffield.
- Marcos J & Donaldson B. (2015). Sales, Principles, Process and Practice (4th Edition)
- Lemmens R, Donaldson B & Marcos J. (2014). From Selling to Co-Creation