MarkCustomer Journey Owner, Wealth Management & Insurance, HSBC

Mark has 25 years in the Retail Banking & Wealth Management industry. He joined HSBC in 2010, initially as a Independent Financial Adviser within distribution providing advice to retail customers. Subsequently he moved through to leadership roles and into propositions and product management within HSBC. Mark currently is Customer Journey Owner in Wealth Management & Insurance. His previous experience in the industry is with Lloyds Banking Group & Santander UK.

Mark recently completed his MSc Apprenticeship in Retail & Digital Banking 2019-2021 at Cranfield University.