This is the launch event during which we will investigate current issues and different approaches to performance as a precursor to engaging organisations in the performance project. This project will be looking at emerging practice with the intention of creating new insights into the use of performance measurement in the direction of organisations.

Event Programme

09:30 Arrival, Registration and Coffee
10:00 Welcome and Introductions to the Roundtable Project
Professor Mike Bourne, Cranfield School of Management
10:15 Performance at the Limit – Insights from Formula 1
Professor Mark Jenkins, Cranfield School of Management

Mark is a motor racing enthusiast and has been studying the progress of formula one teams for many years. Using case studies from Formula 1 Mark will demonstrate how organisations can achieve optimum performance in highly dynamic and challenging environments.
11:00 Performance Measurement and the Unintended Consequences
Dr. Monica Franco-Santos, Cranfield School of Management

For many people performance measurement is a very simple exercise, involving the setting of KPIs. However, performance measurement often has significant unintended consequences, some of which, if unnoticed, can severely damage the organisation’s performance. In this session, Monica will examine what are the most common unintended consequences of performance measurement systems and what organizations can do to minimise them.
11:45 Coffee
12:00 The Changing Face of Performance
Professor Mike Bourne, Cranfield School of Management

It’s 30 years since the Balanced Scorecard was created and the world has moved on. The question is: have organisational practices kept pace with the changing world? Mike will highlight a number of current issues and provide case examples of how organisations are responding to the challenges.
12:45 The Performance Project: How you can become involved
13:00 Lunch
14:30 Close

Location and travel details

Cranfield University is located at the very heart of the UK – within the innovation triangle between London and the cities of Oxford and Cambridge.

Our central location provides easy access from the M1, excellent main line rail service as well as proximity to key international airports. Set in rolling countryside, Cranfield offers a rich, rural landscape complemented by thriving towns and picturesque villages.

  • Road: We are just 10 minutes from Junctions 13 and 14 of the M1 motorway. There is free parking on campus.
  • Rail: Milton Keynes or Bedford
  • Air: London Luton (22 miles), Heathrow (50 miles) or Birmingham (70 miles)

For further travel details please visit our Location page.


If you would like to book accommodation whilst visiting the campus then we are pleased to offer en suite accommodation on the campus, which is within easy walking distance of lecture rooms and other facilities. To make an enquiry or booking, please contact the Cranfield Management Development Centre.

How to register