Contact Dr Monica Franco-Santos
- Tel: +44 (0) 1234 754174
- Email: monica.franco@cranfield.ac.uk
- Twitter: @MonicaFranco_S
- ORCID
Background
Prior to joining Cranfield, Monica worked for a leading global management consultancy. As a senior consultant she worked with numerous companies from a variety of industries and sectors. Her expertise was in the design and implementation of executive compensation systems and other Human Resources initiatives.
Her educational background includes a PhD in Management from Cranfield School of Management; postgraduate studies on Organizational Behaviour and Human Resources Management from the University of Barcelona (Spain) and a BSc in Economics and Business Administration from the University Autonoma of Madrid (Spain).
Current activities
Monica's research broadly focuses on organizational governance systems. In particular, her work examines the design, implementation, and use of performance measures, targets and rewards as well as the impact that these mechanisms have on behaviour and decision-making.
Her research is widely recognised (for further information visit her publications page) and has been founded by organisations such as the EPSRC, CIMA (Chartered Institute of Management Accountants), IIP (Investors in People, UK) or the Leadership Foundation.
She is part of the teaching faculty of Cranfield's MBAs, MScs, PhD, DBA and various executive education programmes. She is a visiting professor in ESADE (Barcelona, Spain) and an occasional lecturer in a number of European academic institutions.
Publications
Articles In Journals
- Franco-Santos M. (2024). Partners and Contenders: Interdependence in the Top Management Team. Academy of Management Proceedings, 2024(1)
- Kerr PD & Franco-Santos M. (2023). The impact of performance measurement diversity on customer-oriented selling behavior. Industrial Marketing Management, 110(April)
- Afonso D, Franco-Santos M & Gomez-Mejia LR. (2021). Revisiting benefits design approaches: the strategic value of identity-based benefits. The Journal of Total Rewards, 30(1)
- Franco-Santos M & Otley D. (2018). Reviewing and theorizing the unintended consequences of performance management systems. International Journal of Management Reviews, 20(3)
- Bourne M, Franco-Santos M, Micheli P & Pavlov A. (2017). Performance measurement and management: a system of systems perspective. International Journal of Production Research, 56(8)
- Pavlov A, Mura M, Franco-Santos M & Bourne M. (2017). Modelling the impact of performance management practices on firm performance: Interaction with human resource management practices. Production Planning & Control, 28(5)
- Franco-Santos M, Nalick M, Rivera-Torres P & Gomez-Mejia L. (2017). Governance and well-being in academia: Negative consequences of applying an agency theory logic in higher education. British Journal of Management, 28(4)
- Franco-Santos M & Doherty N. (2017). Performance management and well-being: a close look at the changing nature of the UK higher education workplace. The International Journal of Human Resource Management, 28(16)
- Bourne M, Pavlov A, Franco-Santos M, Lucianetti L & Mura M. (2013). Generating organisational performance. International Journal of Operations & Production Management, 33(11/12)
- Franco-Santos M, Lucianetti L & Bourne M. (2012). Contemporary performance measurement systems: A review of their consequences and a framework for research. Management Accounting Research, 23(2)
- Boyd BK, Franco Santos M & Shen W. (2012). International Developments in Executive Compensation. Corporate Governance: An International Review, 20(6)
- Franco-Santos M, Kennerley M, Micheli P, Martinez V, Mason S, .... (2007). Towards a definition of a business performance measurement system. International Journal of Operations & Production Management, 27(8)
- Bourne M, Kennerley M & Franco-Santos M. (2005). Managing through measures: a study of impact on performance. Journal of Manufacturing Technology Management, 16(4)
- Bourne M, Franco-Santos M, Kennerley M & Martinez V. (2005). Reflections on the role, use and benefits of corporate performance measurement in the UK. Measuring Business Excellence, 9(3)
- Franco‐Santos M, Bourne M & Huntington R. (2004). Executive pay and performance measurement practices in the UK. Measuring Business Excellence, 8(3)
- Franco-Santos M, Marcos J & Bourne M. The Art and Science of Target Setting: Hitting the Mark. IESE Insight, 7