Background

Mike spent 15 years in business, spanning the valve, paper & board, building materials, machine tool and airline catering industries. He held a number of positions, with roles in production management, strategy and acquisitions, IT, HR, commercial and general management, including directorship positions in subsidiary companies. He gained his PhD from the University of Cambridge in 2001, researching the design and implementation of balanced performance measurement systems. He has spent the last fifteen years working with companies supporting senior management teams through the process of clarifying and executing their strategy. His approach is to take a stakeholder approach to clarifying strategy and enabling implementation through alignment of activity to the goals of the organisation. 


Current activities

Mike is a Chartered Management Accountant and a Chartered Engineer. He has authored over 100 publications including The Handbook of Corporate Performance Management, Balanced Scorecard, Instant Manager and Successful Change Management in a Week. His research is at the interface of performance measurement with strategic management and control systems.


Clients

Accenture

Amadeus

BAe Systems

BP

CIMA

DB Schenker

European Central Bank

ICAEW

Lloyds TSB

Maersk

McCormick Europe,

NHBC

Oki Europe

PWC

Richo

SAS

Schering

Schlumberger

Shell

Thales

Tube Lines

Unilever

Wolseley.


Publications

Articles In Journals

Conference Papers

  • Bourne M & Pavlov A (2016) Performance Management Review Meetings: The Invisible Hand of Performance Management. In: PMA Performance Management Association 2016 conference, Edinburgh.
  • Bourne M, Gray D, Mura M, Pavlov A, Franco-Santos M & Lucianetti L (2012) The Effect of Performance Measurement on Performance: Does Human Resource Management Have Anything to Contribute?. In: PMA Performance Management Association 2012 Conference, Cambridge.
  • Pavlov A & Bourne M (2012) Management control in practice: Analyzing the effect of management control through the lens of organizational routines. In: EGOS 28th Colloquium, Helsinki.
  • Franco-Santos M, Khilji S & Bourne M (2011) Understanding the performance impact of Investors in People: A social exchange approach. In: British Academy of Management, Aston, Birmingham.
  • Pavlov A & Bourne M (2010) Routines under pressure: The dynamics of organizational routines in performance management reviews. In: 4th International Conference on Organizational Routines, Nice.
  • Martinez V, Pavlov A & Bourne M (2009) Reviewing performance: An analysis of the structure and functions of performance management reviews. In: PMA 2009 Performance Management Association Conference, Dunedin.
  • Bourne M, Mura M, Franco-Santos M, Pavlov A, Martinez V & Lucianetti L (2009) Performance Management Practices and the Drivers of Business Performance. In: PMA 2009 Performance Management Association Conference, Dunedin.
  • Pavlov A & Bourne M (2008) Complex research design: is it necessary and is it worth it?. In: Cranfield multi-strand conference: creating wealth through research and innovation (CMC 2008), Cranfield.
  • Bourne M, Franco-Santos M, Pavlov A, Martinez V & Lucianetti L (2008) Performance management practices and their impact on organisational performance: implications for HR and performance measurement research. In: EurOMA 15th Annual Conference, Groningen.
  • Pavlov A & Bourne M (2007) Using performance measurement as an instrument of change: The micro aspects of 'Managing though Measures'. In: 3rd International Conference on Organizational Routines, Strasbourg.
  • Pavlov A & Bourne M (2007) Responding to contemporary challenges in performance management: Measuring organizational routines. In: 14th International Annual EurOMA Conference, Ankara.
  • Pavlov A & Bourne M (2007) Understanding the foundations of 'Managing through measures' The impact of performance measurement on organizational processes. In: EIASM: 4th Conference on performance measurement and management control, Nice.
  • Bourne M (2006) Performances Measures. In: Product Service Systems Industrial Day, Cranfield.
  • Franco-Santos M, Bourne M & Huntington R (2005) The relationship between strategic performance measurement systems and executive compensation systems: A UK based study. In: PMA 2004 Conference, Edinburgh.
  • Wilcox M, Mason S, Neely A & Bourne M (2004) Predictive performance measurement: taking control of business processes in manufacturing. In: British Academy of Management Conference, St Andrews.
  • Micheli P, Franco-Santos M, Marr B & Bourne M (2004) Business performance measurement - an organisational theory perspective. In: PMA 2004 Conference, Edinburgh.
  • Franco-Santos M & Bourne M (2004) Are strategic performance measurement systems really effective?. In: EurOMA 11th annual conference, Fontainebleau.
  • Marr B, Neely A, Bourne M, Kennerley M, Franco-Santos M, Wilcox M, Adams C & Mason S (2004) Business performance measurement - what is the state of use in large US firms?. In: PMA 2004 Conference, Edinburgh.
  • Kennerley M & Bourne M (2003) Assessing and maximising the impact of measuring business performance. In: POMS/EurOMA Conference, Lake Como.
  • Franco-Santos M & Bourne M (2003) The link between strategic performance measurement systems and reward systems: a review of theory and practice. In: British Academy of Management Conference, Harrogate.
  • Bourne M, Kennerley M & Franco-Santos M (2003) Managing through measures: a study of the impact of performance measurement on performance. In: POMS/EurOMA Conference, Lake Como.
  • Franco-Santos M & Bourne M (2003) Business performance measurement systems: a systematic review. In: POMS/EurOMA Conference, Lake Como.
  • Wilcox M & Bourne M (2003) Predictive performance measures. In: EurOMA & POMS Joint International Conference, Cernobbio, Lake Como.
  • Bourne M & Neely A (2002) Performance Measurement Systems implementation: the dynamics of success and failure. In: Performance Measurement 2nd international workshop, Hanover.
  • Bititci U, McCallum N, Bourne M & Turner T (2002) Performance indicators for sustainable competitive advantage: the next frontier. In: Performance Measurement 2nd international workshop, Hanover.
  • Wilcox M & Bourne M (2002) Performance Measurement and Prediction. In: PMA 2002 Conference, Boston, MA.
  • Bourne M & Wilcox M (2001) Performance measurement system design processes for engineering and other service functions. In: PICMET 2001, Oregon.
  • Bourne M (2001) Researching performance measurement system implementation: the dynamics of success and failure. In: Performance Measurement Association Symposium, Kingston, Canada.
  • Bourne M & Neely A (2001) Performance Measurement Implementation: Perceptions of the Main Reasons for Success and Failure. In: POMS 2001 Conference, Orlando, FL.
  • Wilcox M & Bourne M (2001) 'What gets measured gets done' - but how do performance measures affect the culture of an organisation?. In: New Directions in Organisational Performance Conference, Morpeth.
  • Bourne M, Neely A, Platts K & Mills J (2001) Why performance measurement initiatives succeed and fail, the perceptions of participating managers. In: 8th EurOMA Conference Conference, Bath.
  • Platts K, Mills J, Richards A, Bourne M & Neely A (2001) Researching Strategic Management Processes. In: POMS 2001 Conference, Orlando, FL.
  • Bourne M & Neely A (2000) Performance Measurement System Interventions: The Impact of Parent Company Initiatives on Success and Failure. In: 2nd International Conference on Performance Measurement Systems, Cambridge.
  • Bourne M, Mills J, Neely A, Platts K & Richards A (2000) Performance Measurement and the Competence Approach to Strategy. In: 11th Production and Operations Management Society Conference, San Antonio, TX.
  • Hudson M, Smart P (b), Bourne M & Lean J (2000) Only Just Managing - No Time to Measure. In: 2nd International Conference on Performance Measurement, Cambridge.
  • Bititci U, Turner T & Bourne M (2000) Performance Measurement - Processes Versus Model. In: 2nd International Conference on Performance Measurement, Cambridge.
  • Mills J, Bourne M, Platts K & Gregory M (2000) Applying Resource Based Theory: Strategy in a Service Network. In: 1st World POM Congress, Seville.
  • Bourne M, Mills J, Neely A, Platts K & Richards A (1999) Performance Measures for Sustaining and Developing Competences and Capabilities. In: PICMET 99, Portland, OR.
  • Richards A, Platts K, Bourne M, Mills J & Neely A (1999) Categorizing Organization Design for Innovation Management. In: PICMET 99, Portland, OR.
  • Mills J, Bourne M, Neely A, Platts K & Gregory M (1999) Operations Strategy and the Resource Based Theory of the Firm. In: 10th Production and Operations Management Society Conference, Charleston, SC.
  • Mills J, Bourne M, Platts K & Gregory M (1999) Competence in a Service Network: Accessing Underlying Resources. In: 6th European Operations Management Association Conference, Venice.
  • Miils J, Bourne M, Platts K, Gregory M & Neely A (1999) Pragmatic Methods for Evaluation Company Resources and Competences. In: PICMET 99, Portland, OR.
  • Bourne M, Neely A, Mills J & Platts K (1999) Performance Measurement System Implementation: An Investigation of Failures. In: 6th European Operations Management Association Conference, Venice.
  • Neely A, Bourne M, Platts K, Richards A & Gregory M (1998) Developing and Testing Management Processes. In: International Symposium on Manufacturing Strategy, Tokyo.
  • Platts K, Mills J, Neely A, Bourne M & Richards A (1998) Linking Company Characteristics and the Adoption of Formal Strategic Processes. In: International Symposium on Manufacturing Strategy, Tokyo.
  • Bourne M & Neely A (1998) Why do Performance Measurement Initiatives Succeed and Fail?. In: Performance Measurement - Theory and Practice Conference, Cambridge.
  • Mills J, Bourne M, Platts K, Neely A, Richards A & Gregory M (1998) Developing a Service Competence: An Analysis of Underlying Resources. In: 4th European Operations Management Association Conference, Dublin.
  • Bourne M (1998) Some insights into the reasons for success and failure of performance measurement systems. In: 9th Production Operations Management Society Conference, Santa Fe.
  • Bourne M, Mills J, Bicheno J, Hamblin D, Wilcox M, Neely A & Platts K (1998) Developing and Testing Performance Measurement Design Processes Through Action Research. In: Management Accounting Research Group Conference, Aston.
  • Platts K, Mills J, Bourne M, Richards A & Neely A (1998) The Implementation of a Facilitated Manufacturing Strategy Process. In: 10th International Working Seminar on Production Economics, Austria.
  • Platts K, Mills J, Neely A, Bourne M & Richards A (1998) Processes: An Engineering Approach to Manufacturing Management. In: International Symposium on Manufacturing Strategy, Tokyo.
  • Bourne M, Wilcox M, Neely A, Mills J & Platts K (1998) Embedding Performance Measurement Systems in SMEs: Lessons from Three Longitudinal Case Studies. In: 4th European Operations Management Association Conference, Dublin.
  • Bourne M, Wilcox M, Hamblin D, Bicheno J & Neely A (1997) Experiences from Facilitating the Design and Implementation of Performance Measures - The Influrence of the Team and its Leader. In: PICMET 97, Portland, OR.
  • Bourne M (1997) The Demand Solution Matrix. In: ME-SLA 97 Conference, Loughborough.
  • Bourne M (1997) Measuring the Right Things, Right. In: 2nd International Conference on ISO9000 and TQM, Luton.
  • Richards A, Bourne M, Mills J, Platts K & Neely A (1997) A Collaborative Network for Case Study Research in Manufacturing Companies. In: PICMET 97, Portland, OR.
  • Bourne M, Mills J, Richards A, Neely A & Platts K (1997) The Design of an Action Science Case Study Research Methodology for Testing Processes in Manufacturing Companies. In: PICMET 97, Portland, OR.
  • Bourne M, Bicheno J, Hamblin D, Wilcox M & Neely A (1996) Getting the Measure of Your Business: Developing and Testing Performance Measurement Systems in Manufacturing Companies. In: Management Accounting Research Group Conference, Aston.
  • Neely A, Mills J, Platts K, Richards A, Gregory M & Bourne M (1996) Developing and Testing a Process for Performance Measurement System Design. In: 3rd European Operations Management Association Conference, London.

Books

  • Franco-Santos M, Larraza-Quintana M & Bourne M (2015) People management standard, managerial capabilities and performance. In: New Clues for Analysing the HRM Black Box. Valle-Cabrera, R. and Lopez-Cabrales, A. (ed.), Cambridge Scholars Publishing, p. 65-96.
  • Bourne M & Bourne P (2011) Handbook of Corporate Performance. UK: John Wiley & Sons, ed. 1st.
  • Bourne M & Bourne P (2009) Motivating People. Dorling Kindersley.
  • Bourne M & Bourne P (2007) Instant Manager; Balanced Scorecard. London: Hodder & Stoughton.
  • Bourne M, Franco-Santos M & Wilkes J (2004) The impact of performance measurement on performance. In: The Handbook of Performance Measurement, London: Gee Publishing, p. 29-50.
  • Franco-Santos M & Bourne M (2004) The linkage between performance measurement systems and reward practices. In: The Handbook of Performance Measurement, London: Gee Publishing, p. 769-793.
  • Bourne M & Bourne P (2004) Cuadro de mando integral en una semana. Barcelona: Gestion 2000.
  • (2004) The Handbook of Performance Measurement.
  • Neely A, Bourne M & Adams C (2003) A new view of capital planning. In: Competitive Financial Operations (The CFO Project): Business Analytics and Performance Management, San Francisco: Montgomery Research Inc., p. 160-163.
  • Neely A, Bourne M & Adams C (2003) Better budgeting and beyond. In: Competitive Financial Operations (The CFO Project): Business Analytics and Performance Management, San Francisco: Montgomery Research Inc., p. 188-190.
  • Bourne M (2002) Performance Measurement: A Brief History. In: Handbook of Performance Measurement, London: Gee Publishing.
  • Neely A, Bourne M, Mills J, Platts K & Richards A (2002) Getting the Measure of your Business. Cambridge: Cambridge University Press, ed. 2nd edition.
  • Mills J, Platts K, Neely A, Richards A & Bourne M (2002) Creating a Winning Business Formula. Cambridge: Cambridge University Press.
  • Mills M, Platts K, Bourne M & Richards A (2002) Competing through Competence. Cambridge University Press.
  • Bourne M & Bourne P (2002) Successful Change Management in a Week. London: Hodder & Stoughton.
  • Bourne M, Mills J, Neely A, Platts K & Richards H (2002) Strategy and Performance.
  • Bourne M & Bourne P (2002) Change Management in a Week.
  • Bourne M & Neely A (2001) Why measurement initiatives succeed and fail. In: Business Performance Measurement: Theory and Practice, Cambridge University Press, p. 198-208.
  • Bourne M (2001) Designing performance measurement systems. In: Handbook of Performance Measurement, London: Gee Publishing.
  • Bourne M (2001) Designing and testing the business model. In: Handbook of Performance Measurement, London: Gee Publishing.
  • Bourne M (2001) Implementation Issues. In: Handbook of Performance Measurement, London: Gee Publishing.
  • Bourne M & Richards A (2001) Displaying performance measurement information. In: Handbook of Performance Measurement, London: Gee Publishing.
  • Bourne M (2001) The development of performance measures. In: Handbook of Performance Measurement, London: Gee Publishing.
  • (2001) The Handbook of Performance Measurement.
  • Platts K, Bourne M & Elloit R (2001) Manufacturing performance measurement. In: International Encyclopaedia of Business and Management, London: Thomson Learning, p. 4119-4128.
  • Bourne M (2001) Performance measurement frameworks. In: Handbook of Performance Measurement, London: Gee Publishing.
  • Bourne M (2001) Using performance measures. In: Handbook of Performance Measurement, London: Gee Publishing.
  • Bourne M (2001) Measuring competence and capability. In: Handbook of Performance Measurement, London: Gee Publishing.
  • Bourne M (2000) Implementing a Balanced Scorecard Measurement System. In: Handbook of Management Accounting, London: Gee Publishing.
  • Bourne M & Bourne P (2000) Understanding the Balanced Scorecard in a Week. London: Hodder & Stoughton.
  • Neely A, Mills J, Gregory M, Richards A, Platts K & Bourne M (1996) Getting the Measure of your Business. Horton Kirby: Findlay Publications, ed. 1.
  • Mills J, Platts K, Neely A, Richards A, Gregory M & Bourne M (1996) Creating a Winning Business Formula. Horton Kirby: Findlay Publications.