Conference Papers

Tobias J (2013) Mind the gap: Linking mindfulness and resilience in turbulent work environments. First International conference on Mindfulness, Rome 09-12 May 2013
Tobias J (2013) Maximizing mindful learning: An innovative mindfulness intervention improves elementary students' academic achievement. First International Conference on Mindfulness, Rome 09-12 May 2013
Bendoly E, Guo L, Tobias J (2013) Cross-functional bilateral information exchange: An analysis of Chinese manufacturers. Academy of Management Annual Meeting 2013, Orlando, FL 09-13 August 2013
Tobias J (2012) Fostering resilience among the next generation of entrepreneurs. 2nd Annual Maastricht School of Management Research Conference, Maastricht 04 September 2012
Tobias J (2012) The links between material well-being, intergroup conflict, and post-conflict reconciliation: the case of Rwanda's coffee farmers. International Business Management Research Conference, Hawaii 31 May - 03 June 2012
Hussels S, Tobias J, Reinnoeller P, Kutsch E (2011) Entrepreneurial mindfulness - An exploratory study. G-Forum 2011: 15th Annual Interdisciplinary Entrepreneurship Conference, St Gallen/Zurich 02-04 November 2011
Franco-Santos M, Khiliji S, Bourne M (2011) Understanding the performance impact of Investors in People: A social exchange approach. British Academy of Management, Aston, Birmingham 13-15 September 2011
Tobias J (2011) Beliefs beneath behaviours: How behaviour change theory can help improve operational (performance) management. 22nd Annual Production and Operations Management (POMS) conference, Reno 29 April-2 May 2011
Tobias J (2010) Behaviour Change Theory in enterprise education: A call for action to education policy-makers. 4th International Conference on Psychology Education, Sydney 08-11 July 2010
Tobias J (2010) The intersection of law, policy and scholarship in the gay rights debate. 18th Biennial Convention of the Society for the Psychological Study of Social Issues (SPSSI), new Orleans 24-27 June 2010
Pavlov A, Bourne M (2010) Routines under pressure: the dynamics of organizational routines in performance management reviews. 4th International Conference on Organisational Routines, Nice 11-12 June 2010
Tobias J (2010) Intergroup contact and social capital in Rwanda: A field study. 90th Annual Convention of the Western Psychological Association, Cancun 22-25 April 2010
Tobias, J (2010) Entrepreneurship fostering economic and social capital: Policy reforms in Rwanda's coffee sector. 1st Martin J Whitman School of Management Conference on "Entrepreneurship in Africa", Syracuse 01-03 April 2010
Tobias J (2009) Mission impossible? A mental health impact assessment in Rwanda's newly liberalized coffee industry. 9th Annual Global Health Mini-University, Washington 09 October 2009
Tobias J (2009) Leadership and the development of people potential: A case study of Rwanda's emerging speciality coffee sector. 1st World Congress on Positive Psychology, Philadelphia 18-21 June 2009
Martinez V, Pavlov A, Bourne M (2009) Reviewing performance: An analysis of the structure and functions of performance management reviews. PMA 2009 Performance Management Association conference, Dunedin 14-17 April 2009
Bourne M, Mura M, Franco-Santos M, Pavlov A, Martinez V, Lucianetti L (2009) Performance management practices and the drivers of business performance. PMA 2009 Performance management Association conference, Dunedin 14-17 April 2009
Tobias J (2009) Entrepreneurship and conflict reduction in the post-genocide Rwandan coffee industry; Quantitative evidence form a field study. United Nations University (UNU) World Institute for Development Economics Research (WIDER) Project Workshop on entrepreneurship and conflict, Londonderry 20-21 March 2009
Micheli P, Pavlov A (2009) Establishing a culture of performance management in the public sector. Academy of Management Annual Meeting, Chicago
Tobias J (2008) Emotional perspectives on intergroup conflicts around the globe. 116th Annual Convention of the American Psychological Association, Boston 14-17 August 2008
Tobias J (2008) Psychological factors in entrepreneurship training for development: issues, challenges, opportunities. 17th Biennial Convention of the Society for the Psychological Study of Social Issues (SPSSI), Chicago 17-19 June 2008
Bourne M, Franco-Santos M, Pavlov A, Martinez V, Lucianetti L (2008) Performance management practices and their impact on organisational performance; implications for HR and performance measurement research. EurOMA 15th Annual Conference, Groningen 15-18 June 2008
Pavlov A Bourne M (2008) Complex research design: is it necessary and is it worth it> Cranfield Multi-Strand conference: Creating Wealth Through Research and Innovation, Cranfield
Pavlov A, Bourne M (2007) Understanding the foundations of 'Managing through Measures' the impact of performance measurement on organizational processes. EIASM: 4th Conference on Performance Measurement and Management Control, Nice 26-28 September 2007
Pavlov A, Bourne M (2007) Using performance measurement as an instrument of change: The micro aspects of 'Managing through Measures'. 3rd International Conference on Organisational Routines, Strasbourg
Pavlov A, Bourne M (2007) Responding to contemporary challenges in performance management: measuring organizational routines. 14th International Annual EurOMA Conference, Ankara
Tobias J. Rose J, Robinsion K (2007) International Technology and Business Development: The case of an innovative Telecenter established in rural Rwanda. 1st International Conference on Bridging Digital Divide, New Delhi 04-06 January 2007
Micheli, P.; Kennerley, M. (2005) Organization theory perspectives of performance measurement systems in public sector organizations - a systematic literature review. EURAM 4th Annual Conference, Munich, 4-7 May 2005
Martinez, V.; Kennerley, M. (2005) Performance measurement systems: Benefits. EURAM Annual Conference, Munich, 4-7 May 2005
Franco, M.; Bourne, M.; Huntington, R. (2005) The relationship between strategic performance measurement systems and executive compensation systems: A UK based study. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Neely, A. (2005) The evolution of P/OM research: Reflections of 25 years. Decision Sciences Institute 36th Annual Meeting, San Francisco, 19-22 November 2005
Neely, A. (2005) What has 25 years of P/OM research taught us about productivity. EurOMA 12th Annual Conference, Budapest, 19-22 June 2005
Neely, A.; Adams, C.; Kennerley, M. (2005) The performance prism: lessons from practice. 16th Annual POMS Conference, Chicago, 29 Apr - 2 May 2005
Neely, A.; Roth, A.; Voss, C. (2005) Collaborative research: Engaging practitioners in management research. 16th Annual POMS Conference, , 29 Apr - 2 May 2005
Martinez, V.; Kennerley, M. (2005) Impact of performance management reviews: Evidence from an energy supplier. EurOMA 12th Annual Conference, Budapest, 19-22 June 2005
Martinez, V. (2004) Managing value creation at the CEO's level. Value - oder was versteht die Industrie unter Werttschofung?, Stuttgart, 30 September 2004
Martinez, V.; Kennerley, M.; Neely, A. (2004) Impact of performance measurement and management systems: a methodological approach. British Academy of Management Conference, St Andrews, 30 Aug - 1 Sep 2004
Neely, A.; Kennerley, M.; Martinez, V. (2004) Does the balanced scorecard work: an empirical investigation. EurOMA International Conference, Fontainebleau, 27-29 June 2004
Wilcox, M.; Mason, S.; Neely, A.; Bourne, M. (2004) Predictive performance measurement: taking control of business processes in manufacturing. British Academy of Management Conference, St Andrews, 30 Aug - 1 Sep 2004
Franco, M.; Bourne, M. (2004) Are strategic performance measurement systems really effective?. EurOMA 11th annual conference, Fontainebleau, 27-29 June 2004
Gray, D.; Neely, A. (2004) The costs of measuring intellectual capital assets. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Gray, D.; Rastas, T.; Roos, G. (2004) What intangible resources do companies value, measure and report? A combination of UK and Finnish research. International Congress on Reporting and Interpretation of Intellectual Capital, Helsinki, 1-3 September 2004
Micheli, P.; Franco, M.; Marr, B.; Bourne, M. (2004) Business performance measurement - an organisational theory perspective. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Franco, M.; Marr, B.; Martinez, B.; Gray, D.; Adams, C.; Micheli, P.; Bourne, M.; Kennerley, M.; Mason, S.; Neely, A. (2004) Towards a definition of a business performance measurement system. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Marr, B.; Neely, A.; Bourne, M.; Kennerley, M.; Franco, M.; Wilcox, M.; Adams, C.; Mason, S. (2004) Business performance measurement - what is the state of use in large US firms?. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Carlucci, D.; Marr, B.; Schiuma, G. (2004) Mapping the value of intellectual capital: how knowledge assets contribute to create corporate value. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Neely, A.; Micheli, P. (2004) Performance measurement in the UK's public sector: linking the national to the local agenda. British Academy of Management Conference, St Andrews, 30 Aug - 1 Sep 2004
Bauer, J.; Tanner, S.; Neely, A. (2004) Benchmarking performance measurement: A consortium benchmarking study. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Neely, A.; Kennerley, M.; Martinez, V. (2004) Does the Balanced Scorecard work: An empirical investigation. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Neely, A. (2004) The power of performance. 2nd World POMS Congress, Cancun, 30 Apr - 1 May 2004
Moir, L.; Kennerley, M. (2004) Where and how do financial and social issues meet? How can value be created both for the firm and for society?. IABS Annual Meeting, Jackson Hole, WY, 3-7 March 2004
Micheli, P.; Kennerley, M. (2004) Performance measurement in public sector organizations: A new institutional theory perspective. Workshop on Public Sector in Common Europe - Trends and Fashions, Lofoten Islands, Norway, 6-8 June 2004
Neely, A.; Micheli, P. (2004) Performance measurement in the UK's public sector: linking the national to the local agenda. CIMA New Public Sector Seminar, Edinburgh, 28-29 October 2004
Martinez, V. (2003) Managing value creation - the 'value matrix and the value cube' frameworks to describe and create value. Improving Business Performance Conference, Glasgow, 11 June 2003
Albores, P.; Martinez, V.; Bititci, U. (2003) A proposed extended enterprise architecture and its implications for knowledge management. 10th ISPE International Conference on Concurrent Engineering: Research and Applications, Madeira, 26-30 July 2003
Martinez, V.; Albores, P. (2003) Performance indicators for the evaluation and control of research in OM: the qualitative research case. 3rd international workshop in performance measurement, Bergamo, 19-20 June 2003
Martinez, V.; Albores, P. (2003) Qualitative research in operations management: criteria for evaluation. EurOMA & POMS Joint International Conference, Lake Como, 16-18 June 2003
Neely, A. (2003) Unleashing the power of performance: best practice tools and techniques. Best Practice Performance Management Conference, London,
Neely, A. (2003) Planning and budgeting: the departure point. Radical New Departures in Planning and Budgeting Conference, Cranfield,
Franco, M.; Bourne, M. (2003) An examination of the literature relating to issues affecting how companies manage through measures. 3rd International Workshop on Performance Measurement Systems, Bergamo, June 2003
Franco, M.; Bourne, M. (2003) Business performance measurement systems: a systematic review. POMS/EurOMA Conference, Lake Como, June 2003
Bourne, M.; Kennerley, M.; Franco, M. (2003) Managing through measures: a study of the impact of performance measurement on performance. POMS/EurOMA Conference, Lake Como, June 2003
Kennerley, M.; Bourne, M. (2003) Assessing and maximising the impact of measuring business performance. POMS/EurOMA Conference, Lake Como, June 2003
Micheli, P.; Kennerley, M. (2003) Performance measurement frameworks in public and non-profit sectors. 3rd International Workshop on Performance Measurement, Bergamo, 19-20 June 2003
Kennerley, M.; Neely, A. (2003) Does the Balanced Scorecard pay - assessing the impact of measuring business performance. 2nd Conference on Performance Measurement and Management Control, Nice, 18-19 September 2003
Gray, D.; Neely, A. (2003) Why do firms measure the performance of their intellectual capital?. British Academy of Management Conference, Harrogate, 15-17 September 2003
Franco, M.; Bourne, M. (2003) The link between strategic performance measurement systems and reward systems: a review of theory and practice. British Academy of Management Conference, Harrogate, 15-17 September 2003
Marr, B.; Schiuma, G. (2003) Managing intellectual capital for value creation. PMA Intellectual Capital Symposium, Cranfield,
Marr, B.; Sudarsanam, S.; Ghulam, S. (2003) Valuation of intellectual capital and real options. PMA Intellectual Capital Symposium, Cranfield,
Clark, B.; Marr, B. (2003) Heterogeneity in managerial perception of competition: influences of focal and target firm characteristics. American Marketing Association Conference, Scottsdale, AZ,
Carlucci, D.; Marr, B.; Schiuma, G. (2003) Linking KM initiatives and business performance: the knowledge assets value creation map. 4th European Conference on Knowledge Management, Oxford,
Gray, D.; Marr, B. (2003) Why do firms measure the performance of their intellectual capital?. , Harrogate, 15-17 September 2003
Wilcox, M.; Bourne, M. (2003) Predictive performance measures. EurOMA & POMS Joint International Conference, Lake Como, June 2003
Bititci, U.; Martinez, V.; Albores, P. (2002) Creating and sustaining competitive advantage through collaborative systems. 2002 IFIP W.G. 5.7 Conference 'Advanced Production Management Systems', Eindhoven,
Coscia, E.; Maiza, M.; HGauberti, C.; Arana, J.; Zufiaurre, M.; Meo, F.; Galassini, M.; Leveaux, J.; Smithers, T.; Bititci, U.; Martinez, V.; Albores, P. (2002) K-FLOW: Knowledge management in the extended manufacturing enterprise. 2002 e-business and e-work Conference, Prague, 16-18 October 2002
Martinez, V.; Bititci, U. (2002) The value cube, a tool to create value: origins and applications. IEEE International Engineering Management Conference, Cambridge, 18-20 August 2002
Moir, L.; Kennerley, M.; Barratt, R. (2002) Reviewing and Evaluating the Evidence on Management Approaches and Performance Management in Corporate Social Responsibility. European Academy of Business in Society Inaugural Colloquium and Launch, Fontainebleau, July 2002
Singh, V.; Schiuma, G.; Vinnicombe, S. (2002) Assessing Diversity Management. PMA 2002 Conference, Boston, 17-19 July
Clark, B. (2002) Subjective Judgements of Business Performance: Managerial Performance Solutions. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Clark, B.; Abela, A.; Ambler, T. (2002) Organizational Motivation, Opportunity and Ability to Measure Marketing Performance. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Ambler, T.; Clark, B.; Abela, A. (2002) The Relationships Among Management Attitudes, Abilities and Practices in Measuring Marketing Performance. ISBM Conference, , 7-8 February 2002
Marr, B.; Schiuma, G.; Neely, A. (2002) Balanced Scorecards and Strategy Maps: How Intangibles Drive Corporate Performance at Shell International. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Marr, B.; Neely, A. (2002) Automating the Balanced Scorecard: A Framework to Assess Performance Measurement Applications. POMS 2002 Conference, San Francisco, CA,
Marr, B.; Schiuma, G. (2002) Research Challenges for Corporate Performance Measurement: Evidence from a Citation Analysis. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Fink, A.; Siebe, A.; Marr, B. (2002) The Future Scorecard: The Benefits from the Combination of Future Scenarios and Performance Measurement. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Bourne, M.; Neely, A. (2002) Performance Measurement Systems implementation: the dynamics of success and failure. Performance Measurement 2nd international workshop, Hanover, 6-7 June 2002
Bititci, U.; McCallum, N.; Bourne, M.; Turner, T. (2002) Performance indicators for sustainable competitive advantage: the next frontier. Performance Measurement 2nd international workshop, Hanover, 6-7 June 2002
Wilcox, M.; Bourne, M. (2002) Performance Measurement and Prediction. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Jarrar, Y.; Schiuma, G.; Zairi, M. (2002) Knowledge Codification for Knowledge Management: A Best Practice Perspective. QIK Conference, Malaysia,
Perry-Whitehead, S.; Jarrar, Y.; Neely, A. (2002) Extracting Value from Data - Developing the DHL Analyst Community. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Perry-Whitehead, S.; Jarrar, Y.; Neely, A. (2002) Extracting Value from Data: Developing the DHL Analyst Community. 3rd International Conference on Performance Measurement, Boston, July 2002
Marr, B.; Neely, A.; Thomas, G. (2002) Balanced Scorecard and Strategy Maps: How Intangibles Drive Corporate Performance at Shell International. 3rd International Conference on Performance Measurement, Boston, July 2002
Kennerley, M.; Neely, A.; Jarrar, Y. (2002) The Business Performance Best Practice Roundtable. British Academy of Management Workshop, Glasgow,
Neely, A. (2002) High Performance: Measurement and Performance Management for Innovation. 55th International Banking Summer School, Edinburgh, July 2002
Neely, A. (2002) Measuring Business Performance. European Managers Meeting, Naples, June 2002
Carlucci, D.; Schiuma, G.; Marr, B. (2002) Knowledge Management for Business Performance Improvement. European Conference on Knowledge Management (ECKM 2002), Dublin,
Marr, B.; Gray, D. (2002) Measuring Intellectual Capital - THe Internal and External Drivers for Measuring and Reporting Intellectual Capital. Conference on the Transparent Enterprise - The Value of Intangibles, Madrid, November 2002
Martinez, V.; Bititci, U.; Carrie, A. (2001) Construction of the corporate architecture of the value cube. IFIP WG 5.7 International Working Conference on Strategic Manufacturing, Aalborg,
Martinez, V. (2001) Creating sustainable advantage through the performance measurement of competencies and capabilities. International Manufacturing Conference-18: Competitive Manufacturing, Dublin,
Martinez, V.; Bititci, U. (2001) The value matrix and its evolution. EurOMA Conference, Bath,
Kennerley, M.; Neely, A. (2001) Measuring Performance in a Changing Business Environment. 8th European Operations Management Association Conference, Bath, 3-5 June 2001
Kennerley, M.; Neely, A. (2001) Managing the Evolution of Performance Measurement Systems. New Directions in Organisational Performance Conference, Morpeth, 28-29 March 2001
Kennerley, M.; Neely, A. (2001) Managing the Evolution of Performance Measurement Systems: Preventing the Next Measurement Crisis. 1st International Workshop on Performance Measurement, Glasgow, 24-25 May 2001
Kennerley, M.; Neely, A. (2001) Maintaining Dynamic Performance Measurement Systems. 12th annual meeting of the Production and Operations Management Society, Orlando, FL, 30 Mar-2 April 2000
Bourne, M.; Neely, A.; Platts, K.; Mills, J. (2001) Why performance measurement initiatives succeed and fail, the perceptions of participating managers. 8th EurOMA Conference Conference, Bath, 3-5 June
Bourne, M.; Wilcox, M. (2001) Performance measurement system design processes for engineering and other service functions. PICMET 2001, Oregon, July 2001
Wilcox, M.; Bourne, M. (2001) 'What gets measured gets done' - but how do performance measures affect the culture of an organisation?. New Directions in Organisational Performance Conference, Morpeth, 28-29 March 2001
Platts, K.; Mills, J.; Richards, A.; Bourne, M.; Neely, A. (2001) Researching Strategic Management Processes. POMS 2001 Conference, Orlando, FL, 30 March - 2 April 2
Bourne, M.; Neely, A. (2001) Performance Measurement Implementation: Perceptions of the Main Reasons for Success and Failure. POMS 2001 Conference, Orlando, FL, 30 March - 2 April
Ranaweera, C.; Neely, A. (2001) The Link Between Service Quality and Customer Retention. EurOMA 8th International Conference, Bath, June 2001
Neely, A.; Marr, B. (2001) Measuring eBusiness Performance. 12th Production and Operations Management Society Conference, Orlando, FL,
Bourne, M. (2001) Researching performance measurement system implementation: the dynamics of success and failure. Performance Measurement Symposium, , Aug 2001
Jarrar, Y. (2001) Versatility of the Business Excellence Model as a Generic Benchmarking Tool. 5th international conference on ISO9000 and TQM, Singapore,
Jarrar, Y. (2001) Future Trends in Benchmarking for Competitive Advantage. World Congress on Total Quality Management, Russia,
Jarrar, Y. (2001) Employee empowerment - a UK survey of trends and best practices. 6th international conference on ISO9000 and TQM, Scotland,
Jarrar, Y. (2001) Knowledge management - learning from organisational experience. 6th international conference on ISO9000 and TQM, Scotland,
Jarrar, Y. (2001) An integrated approach to ERP implementation - a proposed methodology. 8th European conference on information technology management, Oxford, 17-18 September 2001
Jarrar, Y. (2001) Knowledge Management Drivers - A study comparing UK and Jordanian organisations. 1st international industrial engineering conference, Amman,
Jarrar, Y. (2001) Extending the concept of supply chain: the effective management of value chains. International Conference on Supply Chain Management and Information Systems (SCMIS 2001), Hong Kong, December 2001
Jarrar, Y. (2001) Dominant factors in ERP software systems implementation: a best practice perspective. International Conference on Supply Chain Management and Information Systems (SCMIS 2001), Hong Kong,
Bourne, M. (2001) Researching performance measurement system implementation: the dynamics of success and failure. Performance Measurement Association Symposium, Kingston, Canada, August
Marr, B.; Schiuma, G.; Neely, A. (2001) Assessing and Managing Knowledge Worker and Knowledge Assets in High-Tech Organisations. International Workshop on New Models of Business-Management Aspects and Emerging Technology, St Petersburg,
Marr, B.; Schiuma, G.; Neely, A. (2001) Managing by Measures in High-Tech Organisations and eBusinesses. International Workshop on New Models of Business-Management Aspects and Emerging Technology, St Petersburg,
Marr, B.; Schiuma, G. (2001) Defining Key Performance Indicators for Organisational Knowledge Assets. 2nd European Conference on Knowledge Management, Bled,
Kennerley, M.; Neely, A. (2000) A Framework of the Factors Affecting the Evolution of Performance Measurement Systems. 7th European Operations Management Association Conference, Ghent, 4-7 Jun
Kennerley, M.; Neely, A. (2000) Performance Measurement Frameworks - A Review. 2nd International Conference on Performance Measurement, Cambridge, 19-21 July
Marr, B.; Neely, A. (2000) Measuring Business Performance in the eEconomy. 2nd International Conference on Performance Measurement, Cambridge,
Bourne, M.; Neely, A. (2000) Performance Measurement System Interventions: The Impact of Parent Company Initiatives on Success and Failure. 2nd International Conference on Performance Measurement Systems, Cambridge,
Neely, A.; Najjar, M. (2000) Challenging Operations Strategy Through Measurement. 7th European Operations Management Association Conference, Ghent, 3-6 Jun
Hii, J.; Neely, A. (2000) Innovative Capacity of Firms: On Why Some Firms Are More Innovative Than Others. 7th European Operations Management Association Conference, Ghent, 3-6 Jun
Neely, A.; Najjar, M. (2000) Measuring Strategy, Challenging Strategy. 11th Production and Operations Management Society Conference, San Antonio, TX,
Kennerley, M.; Neely, A. (2000) Managing the Evolution of Measurement Systems. 11th Production and Operations Management Society Conference, San Antonio, TX, 1-4 April 2000
Bourne, M.; Mills, J.; Neely, A.; Platts, K.; Richards, A. (2000) Performance Measurement and the Competence Approach to Strategy. 11th Production and Operations Management Society Conference, San Antonio, TX,
Hudson, M.; Smart, P. (b); Bourne, M.; Lean, J. (2000) Only Just Managing - No Time to Measure. 2nd International Conference on Performance Measurement, Cambridge,
Bititci, U.; Turner, T.; Bourne, M. (2000) Performance Measurement - Processes Versus Model. 2nd International Conference on Performance Measurement, Cambridge,
Mills, J.; Bourne, M.; Platts, K.; Gregory, M. (2000) Applying Resource Based Theory: Strategy in a Service Network. 1st World POM Congress, Seville,
Neely, A.; Austin, R. (2000) Measuring Operations Performance - Past, Present and Future. 2nd International Conference on Performance Measurement, Cambridge,
Marr, B.; Schiuma, G.; Neely, A. (2000) Assessing Knowledge in the New Economy. European Conference on Knowledge Management (ECKM 2000), Bled, 26-27 Oct
Jarrar, Y. (2000) Becoming World Class through a Culture of Measurement. Performance Measurement: Past, Present and Future, Cambridge, 19-21 July 2000
Jarrar, Y. (2000) Knowledge Management and Future Competitiveness: An Empirical Study of Best Practices. Knowledge Management: Concepts and Controversies' Conference, Warwick, 10-11 February 2000
Jarrar, Y. (2000) Employee Empowerment: A UK Survey of Current Trends and Best Practices. Millenium International Conference of the Israel Society for Quality, Jerusalem, Nov 28-30 2000
Jarrar, Y. (2000) ERP Implementation and Critical Success Factors, The Role and Impact of Business Process Management. 2000 IEEE International Conference on Management of Innovation and Technology, Singapore,
Jarrar, Y. (2000) Internal transfer of best practice for performance excellence. 5th international conference on ISO9000 and TQM, Singapore,
Mills, J.; Bourne, M.; Neely, A.; Platts, K.; Gregory, M. (1999) Operations Strategy and the Resource Based Theory of the Firm. 10th Production and Operations Management Society Conference, Charleston, SC,
Bourne, M.; Mills, J.; Neely, A.; Platts, K.; Richards, A. (1999) Performance Measures for Sustaining and Developing Competences and Capabilities. PICMET 99, Portland, OR,
Neely, A.; Ranaweera, C. (1999) The Evolution of Operations Management: Research Process and Content. 10th Production and Operations Management Society Conference, Charleston,
Neely, A.; Najjar, A. (1999) The Measurement of Customer Satisfaction: Pitfalls in Practice. 10th Production and Operations Management Society Conference, Charleston, SC,
Richards, A.; Platts, K.; Bourne, M.; Mills, J.; Neely, A. (1999) Categorizing Organization Design for Innovation Management. PICMET 99, Portland, OR,
Mills, J.; Bourne, M.; Platts, K.; Gregory, M. (1999) Competence in a Service Network: Accessing Underlying Resources. 6th European Operations Management Association Conference, Venice,
Miils, J.; Bourne, M.; Platts, K.; Gregory, M.; Neely, A. (1999) Pragmatic Methods for Evaluation Company Resources and Competences. PICMET 99, Portland, OR,
Neely, A.; Hii, J. (1999) The Innovative Capacity of Firms. 4th International Conference on ISO 9000 & TQM, ,
Bourne, M.; Neely, A.; Mills, J.; Platts, K. (1999) Performance Measurement System Implementation: An Investigation of Failures. 6th European Operations Management Association Conference, Venice,
Ranaweera, C.; Neely, A. (1999) P/OM Research Process and Content: A Geographical Analysis. 6th European Operations Management Association Conference, Venice,
Jarrar, Y. (1999) Beyond Business Process Re-engineering. 4th Annual International Conference on Industrial Engineering Applications and Practice, University of Texas,
Jarrar, Y. (1999) Knowledge Management Drivers: Lessons from a UK and USA based survey. 7th annual Abdul Razak Conference, Malaysia,
Kennerley, M.; Neely, A. (1998) Evaluating the Impact of Information Systems on Business Performance. 4th European Operations Management Association Conference, Dublin,
Kennerley, M.; Neely, A. (1998) Organisational Learning Through the Evaluation of Information System Investments. IFIP Working Group 5.7 International Conference, Troon,
Neely, A.; Filippini, R.; Rorza, C.; Vinelli, A.; Hii, J. (1998) The impact of innovation on business performance: the perceptions of managers and public policy makers in Italy and the UK. 4th European Operations Management Association Conference, Dublin,
Al-Najjar, M.; Neely, A. (1998) Customer Satisfaction Drivers and the Link to Financial Performance: Case Study. Performance Measurement - Theory and Practice Conference, Cambridge,
Platts, K.; Mills, J.; Neely, A.; Bourne, M.; Richards, A. (1998) Linking Company Characteristics and the Adoption of Formal Strategic Processes. International Symposium on Manufacturing Strategy, Tokyo,
Platts, K.; Mills, J.; Neely, A.; Bourne, M.; Richards, A. (1998) Processes: An Engineering Approach to Manufacturing Management. International Symposium on Manufacturing Strategy, Tokyo,
Mills, J.; Neely, A.; Platts, K.; Richards, A.; Gregory, M. (1998) Learning in the Strategy Process. International Symposium on Manufacturing Strategy, Tokyo,
Neely, A.; Bourne, M.; Platts, K.; Richards, A.; Gregory, M. (1998) Developing and Testing Management Processes. International Symposium on Manufacturing Strategy, Tokyo,
Sain ley Berry, P.; Neely, A. (1998) Building the Single Market - Implementation and Evaluation of a Transnational IT System. Competing in the Information Society Conference, Genova,
Bourne, M.; Mills, J.; Bicheno, J.; Hamblin, D.; Wilcox, M.; Neely, A.; Platts, K. (1998) Developing and Testing Performance Measurement Design Processes Through Action Research. Management Accounting Research Group Conference, Aston,
Bourne, M.; Wilcox, M.; Neely, A.; Mills, J.; Platts, K. (1998) Embedding Performance Measurement Systems in SMEs: Lessons from Three Longitudinal Case Studies. 4th European Operations Management Association Conference, Dublin,
Bourne, M.; Neely, A. (1998) Why do Performance Measurement Initiatives Succeed and Fail?. Performance Measurement - Theory and Practice Conference, Cambridge,
Mills, J.; Bourne, M.; Platts, K.; Neely, A.; Richards, A.; Gregory, M. (1998) Developing a Service Competence: An Analysis of Underlying Resources. 4th European Operations Management Association Conference, Dublin,
Neely, A. (1998) Three Modes of Measurement: Theory and Practice. 9th Production Operations Management Society Conference, Santa Fe,
Platts, K.; Mills, J.; Bourne, M.; Richards, A.; Neely, A. (1998) The Implementation of a Facilitated Manufacturing Strategy Process. 10th International Working Seminar on Production Economics, Austria,
Bourne, M. (1998) Some insights into the reasons for success and failure of performance measurement systems. 9th Production Operations Management Society Conference, Santa Fe,
Jarrar, Y. (1998) TQM-is it still relevant in this turbulent environment. Manufacturing Strategies for Europe - IMC 15 Conference, Belfast, UK,
Waggoner, D.; Neely, A.; Kennerley, M. (1997) An Interdisciplinary Review of Performance Measurement System Evolution and Change: Themes, Issues and Experiences. 14th International Conference on Production Research, Osaka,
Kochhar, A.; Davies, A.; Kennerley, M. (1997) Performance Indicators and Benchmarking Planning and Control Systems. ISIP 97 - The OE / IFIP / IEEE International Conference on Integrated and Sustainable Industrial Production, Lisbon, 14-16 May
Bourne, M. (1997) The Demand Solution Matrix. ME-SLA 97 Conference, Loughborough,
Bourne, M. (1997) Measuring the Right Things, Right. 2nd International Conference on ISO9000 and TQM, Luton,
Richards, A.; Bourne, M.; Mills, J.; Platts, K.; Neely, A. (1997) A Collaborative Network for Case Study Research in Manufacturing Companies. PICMET 97, Portland, OR,
Bourne, M.; Mills, J.; Richards, A.; Neely, A.; Platts, K. (1997) The Design of an Action Science Case Study Research Methodology for Testing Processes in Manufacturing Companies. PICMET 97, Portland, OR,
Bourne, M.; Wilcox, M.; Hamblin, D.; Bicheno, J.; Neely, A. (1997) Experiences from Facilitating the Design and Implementation of Performance Measures - The Influence of the Team and its Leader. PICMET 97, Portland, OR,
Kennerley, M.; Davies, A.; Kochhar, A. (1996) Manufacturing Strategy, Performance and Best Practices - The Contribution of Manufacturing Planning and Control Systems. 3rd International Conference of the European Management Association, London,
Bourne, M.; Bicheno, J.; Hamblin, D.; Wilcox, M.; Neely, A. (1996) Getting the Measure of Your Business: Developing and Testing Performance Measurement Systems in Manufacturing Companies. Management Accounting Research Group Conference, Aston,
Neely, A.; Mills, J.; Platts, K.; Richards, A.; Gregory, M.; Bourne, M. (1996) Developing and Testing a Process for Performance Measurement System Design. 3rd European Operations Management Association Conference, London,
Mills, J.; Neely, A.; Platts, K.; Richards, A.; Gregory, M. (1996) The Manufacturing Strategy Process: Incorporating a Longitudinal, Learning Perspective. 3rd European Operations Management Association Conference, London,
Platts, K.; Mills, J.; Neely, A.; Gregory, M.; Bourne, M.; Richards, A. (1996) Testing Manufacturing Strategy Formulation Processes. 9th International Working Seminar on Production Economics, Austria,

Conference Papers

Micheli, P.; Kennerley, M. (2005) Organization theory perspectives of performance measurement systems in public sector organizations - a systematic literature review. EURAM 4th Annual Conference, Munich, 4-7 May 2005
Martinez, V.; Kennerley, M. (2005) Performance measurement systems: Benefits. EURAM Annual Conference, Munich, 4-7 May 2005
Franco, M.; Bourne, M.; Huntington, R. (2005) The relationship between strategic performance measurement systems and executive compensation systems: A UK based study. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Neely, A. (2005) The evolution of P/OM research: Reflections of 25 years. Decision Sciences Institute 36th Annual Meeting, San Francisco, 19-22 November 2005
Neely, A. (2005) What has 25 years of P/OM research taught us about productivity. EurOMA 12th Annual Conference, Budapest, 19-22 June 2005
Neely, A.; Adams, C.; Kennerley, M. (2005) The performance prism: lessons from practice. 16th Annual POMS Conference, Chicago, 29 Apr - 2 May 2005
Neely, A.; Roth, A.; Voss, C. (2005) Collaborative research: Engaging practitioners in management research. 16th Annual POMS Conference, , 29 Apr - 2 May 2005
Martinez, V.; Kennerley, M. (2005) Impact of performance management reviews: Evidence from an energy supplier. EurOMA 12th Annual Conference, Budapest, 19-22 June 2005
Martinez, V. (2004) Managing value creation at the CEO's level. Value - oder was versteht die Industrie unter Werttschofung?, Stuttgart, 30 September 2004
Martinez, V.; Kennerley, M.; Neely, A. (2004) Impact of performance measurement and management systems: a methodological approach. British Academy of Management Conference, St Andrews, 30 Aug - 1 Sep 2004
Neely, A.; Kennerley, M.; Martinez, V. (2004) Does the balanced scorecard work: an empirical investigation. EurOMA International Conference, Fontainebleau, 27-29 June 2004
Wilcox, M.; Mason, S.; Neely, A.; Bourne, M. (2004) Predictive performance measurement: taking control of business processes in manufacturing. British Academy of Management Conference, St Andrews, 30 Aug - 1 Sep 2004
Franco, M.; Bourne, M. (2004) Are strategic performance measurement systems really effective?. EurOMA 11th annual conference, Fontainebleau, 27-29 June 2004
Gray, D.; Neely, A. (2004) The costs of measuring intellectual capital assets. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Gray, D.; Rastas, T.; Roos, G. (2004) What intangible resources do companies value, measure and report? A combination of UK and Finnish research. International Congress on Reporting and Interpretation of Intellectual Capital, Helsinki, 1-3 September 2004
Micheli, P.; Franco, M.; Marr, B.; Bourne, M. (2004) Business performance measurement - an organisational theory perspective. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Franco, M.; Marr, B.; Martinez, B.; Gray, D.; Adams, C.; Micheli, P.; Bourne, M.; Kennerley, M.; Mason, S.; Neely, A. (2004) Towards a definition of a business performance measurement system. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Marr, B.; Neely, A.; Bourne, M.; Kennerley, M.; Franco, M.; Wilcox, M.; Adams, C.; Mason, S. (2004) Business performance measurement - what is the state of use in large US firms?. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Carlucci, D.; Marr, B.; Schiuma, G. (2004) Mapping the value of intellectual capital: how knowledge assets contribute to create corporate value. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Neely, A.; Micheli, P. (2004) Performance measurement in the UK's public sector: linking the national to the local agenda. British Academy of Management Conference, St Andrews, 30 Aug - 1 Sep 2004
Antonacopoulou, E.; Hodgkinson, G.; Huxham, C.; Johnson, G.; Neely, A.; Wensley, R.; Yip, G. (2004) Voices from across the Pond. Academy of Management Annual Meeting, New Orleans, 6-11 August 2004
Bauer, J.; Tanner, S.; Neely, A. (2004) Benchmarking performance measurement: A consortium benchmarking study. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Neely, A.; Kennerley, M.; Martinez, V. (2004) Does the Balanced Scorecard work: An empirical investigation. PMA 2004 Conference, Edinburgh, 28-30 July 2004
Neely, A. (2004) The power of performance. 2nd World POMS Congress, Cancun, 30 Apr - 1 May 2004
Moir, L.; Kennerley, M. (2004) Where and how do financial and social issues meet? How can value be created both for the firm and for society?. IABS Annual Meeting, Jackson Hole, WY, 3-7 March 2004
Micheli, P.; Kennerley, M. (2004) Performance measurement in public sector organizations: A new institutional theory perspective. Workshop on Public Sector in Common Europe - Trends and Fashions, Lofoten Islands, Norway, 6-8 June 2004
Neely, A.; Micheli, P. (2004) Performance measurement in the UK's public sector: linking the national to the local agenda. CIMA New Public Sector Seminar, Edinburgh, 28-29 October 2004
Martinez, V. (2003) Managing value creation - the 'value matrix and the value cube' frameworks to describe and create value. Improving Business Performance Conference, Glasgow, 11 June 2003
Albores, P.; Martinez, V.; Bititci, U. (2003) A proposed extended enterprise architecture and its implications for knowledge management. 10th ISPE International Conference on Concurrent Engineering: Research and Applications, Madeira, 26-30 July 2003
Martinez, V.; Albores, P. (2003) Performance indicators for the evaluation and control of research in OM: the qualitative research case. 3rd international workshop in performance measurement, Bergamo, 19-20 June 2003
Martinez, V.; Albores, P. (2003) Qualitative research in operations management: criteria for evaluation. EurOMA & POMS Joint International Conference, Lake Como, 16-18 June 2003
Neely, A. (2003) Unleashing the power of performance: best practice tools and techniques. Best Practice Performance Management Conference, London,
Neely, A. (2003) Planning and budgeting: the departure point. Radical New Departures in Planning and Budgeting Conference, Cranfield,
Franco, M.; Bourne, M. (2003) An examination of the literature relating to issues affecting how companies manage through measures. 3rd International Workshop on Performance Measurement Systems, Bergamo, June 2003
Franco, M.; Bourne, M. (2003) Business performance measurement systems: a systematic review. POMS/EurOMA Conference, Lake Como, June 2003
Bourne, M.; Kennerley, M.; Franco, M. (2003) Managing through measures: a study of the impact of performance measurement on performance. POMS/EurOMA Conference, Lake Como, June 2003
Kennerley, M.; Bourne, M. (2003) Assessing and maximising the impact of measuring business performance. POMS/EurOMA Conference, Lake Como, June 2003
Micheli, P.; Kennerley, M. (2003) Performance measurement frameworks in public and non-profit sectors. 3rd International Workshop on Performance Measurement, Bergamo, 19-20 June 2003
Kennerley, M.; Neely, A. (2003) Does the Balanced Scorecard pay - assessing the impact of measuring business performance. 2nd Conference on Performance Measurement and Management Control, Nice, 18-19 September 2003
Gray, D.; Neely, A. (2003) Why do firms measure the performance of their intellectual capital?. British Academy of Management Conference, Harrogate, 15-17 September 2003
Franco, M.; Bourne, M. (2003) The link between strategic performance measurement systems and reward systems: a review of theory and practice. British Academy of Management Conference, Harrogate, 15-17 September 2003
Marr, B.; Schiuma, G. (2003) Managing intellectual capital for value creation. PMA Intellectual Capital Symposium, Cranfield,
Marr, B.; Sudarsanam, S.; Ghulam, S. (2003) Valuation of intellectual capital and real options. PMA Intellectual Capital Symposium, Cranfield,
Clark, B.; Marr, B. (2003) Heterogeneity in managerial perception of competition: influences of focal and target firm characteristics. American Marketing Association Conference, Scottsdale, AZ,
Carlucci, D.; Marr, B.; Schiuma, G. (2003) Linking KM initiatives and business performance: the knowledge assets value creation map. 4th European Conference on Knowledge Management, Oxford,
Gray, D.; Marr, B. (2003) Why do firms measure the performance of their intellectual capital?. , Harrogate, 15-17 September 2003
Wilcox, M.; Bourne, M. (2003) Predictive performance measures. EurOMA & POMS Joint International Conference, Lake Como, June 2003
Bititci, U.; Martinez, V.; Albores, P. (2002) Creating and sustaining competitive advantage through collaborative systems. 2002 IFIP W.G. 5.7 Conference 'Advanced Production Management Systems', Eindhoven,
Coscia, E.; Maiza, M.; HGauberti, C.; Arana, J.; Zufiaurre, M.; Meo, F.; Galassini, M.; Leveaux, J.; Smithers, T.; Bititci, U.; Martinez, V.; Albores, P. (2002) K-FLOW: Knowledge management in the extended manufacturing enterprise. 2002 e-business and e-work Conference, Prague, 16-18 October 2002
Martinez, V.; Bititci, U. (2002) The value cube, a tool to create value: origins and applications. IEEE International Engineering Management Conference, Cambridge, 18-20 August 2002
Moir, L.; Kennerley, M.; Barratt, R. (2002) Reviewing and Evaluating the Evidence on Management Approaches and Performance Management in Corporate Social Responsibility. European Academy of Business in Society Inaugural Colloquium and Launch, Fontainebleau, July 2002
Singh, V.; Schiuma, G.; Vinnicombe, S. (2002) Assessing Diversity Management. PMA 2002 Conference, Boston, 17-19 July
Clark, B. (2002) Subjective Judgements of Business Performance: Managerial Performance Solutions. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Clark, B.; Abela, A.; Ambler, T. (2002) Organizational Motivation, Opportunity and Ability to Measure Marketing Performance. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Ambler, T.; Clark, B.; Abela, A. (2002) The Relationships Among Management Attitudes, Abilities and Practices in Measuring Marketing Performance. ISBM Conference, , 7-8 February 2002
Marr, B.; Schiuma, G.; Neely, A. (2002) Balanced Scorecards and Strategy Maps: How Intangibles Drive Corporate Performance at Shell International. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Marr, B.; Neely, A. (2002) Automating the Balanced Scorecard: A Framework to Assess Performance Measurement Applications. POMS 2002 Conference, San Francisco, CA,
Marr, B.; Schiuma, G. (2002) Research Challenges for Corporate Performance Measurement: Evidence from a Citation Analysis. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Fink, A.; Siebe, A.; Marr, B. (2002) The Future Scorecard: The Benefits from the Combination of Future Scenarios and Performance Measurement. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Bourne, M.; Neely, A. (2002) Performance Measurement Systems implementation: the dynamics of success and failure. Performance Measurement 2nd international workshop, Hanover, 6-7 June 2002
Bititci, U.; McCallum, N.; Bourne, M.; Turner, T. (2002) Performance indicators for sustainable competitive advantage: the next frontier. Performance Measurement 2nd international workshop, Hanover, 6-7 June 2002
Wilcox, M.; Bourne, M. (2002) Performance Measurement and Prediction. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Jarrar, Y.; Schiuma, G.; Zairi, M. (2002) Knowledge Codification for Knowledge Management: A Best Practice Perspective. QIK Conference, Malaysia,
Perry-Whitehead, S.; Jarrar, Y.; Neely, A. (2002) Extracting Value from Data - Developing the DHL Analyst Community. PMA 2002 Conference, Boston, MA, 17-19 July 2002
Perry-Whitehead, S.; Jarrar, Y.; Neely, A. (2002) Extracting Value from Data: Developing the DHL Analyst Community. 3rd International Conference on Performance Measurement, Boston, July 2002
Marr, B.; Neely, A.; Thomas, G. (2002) Balanced Scorecard and Strategy Maps: How Intangibles Drive Corporate Performance at Shell International. 3rd International Conference on Performance Measurement, Boston, July 2002
Kennerley, M.; Neely, A.; Jarrar, Y. (2002) The Business Performance Best Practice Roundtable. British Academy of Management Workshop, Glasgow,
Neely, A. (2002) High Performance: Measurement and Performance Management for Innovation. 55th International Banking Summer School, Edinburgh, July 2002
Neely, A. (2002) Measuring Business Performance. European Managers Meeting, Naples, June 2002
Carlucci, D.; Schiuma, G.; Marr, B. (2002) Knowledge Management for Business Performance Improvement. European Conference on Knowledge Management (ECKM 2002), Dublin,
Marr, B.; Gray, D. (2002) Measuring Intellectual Capital - THe Internal and External Drivers for Measuring and Reporting Intellectual Capital. Conference on the Transparent Enterprise - The Value of Intangibles, Madrid, November 2002
Martinez, V.; Bititci, U.; Carrie, A. (2001) Construction of the corporate architecture of the value cube. IFIP WG 5.7 International Working Conference on Strategic Manufacturing, Aalborg,
Martinez, V. (2001) Creating sustainable advantage through the performance measurement of competencies and capabilities. International Manufacturing Conference-18: Competitive Manufacturing, Dublin,
Martinez, V.; Bititci, U. (2001) The value matrix and its evolution. EurOMA Conference, Bath,
Kennerley, M.; Neely, A. (2001) Measuring Performance in a Changing Business Environment. 8th European Operations Management Association Conference, Bath, 3-5 June 2001
Kennerley, M.; Neely, A. (2001) Managing the Evolution of Performance Measurement Systems. New Directions in Organisational Performance Conference, Morpeth, 28-29 March 2001
Kennerley, M.; Neely, A. (2001) Managing the Evolution of Performance Measurement Systems: Preventing the Next Measurement Crisis. 1st International Workshop on Performance Measurement, Glasgow, 24-25 May 2001
Kennerley, M.; Neely, A. (2001) Maintaining Dynamic Performance Measurement Systems. 12th annual meeting of the Production and Operations Management Society, Orlando, FL, 30 Mar-2 April 2000
Bourne, M.; Neely, A.; Platts, K.; Mills, J. (2001) Why performance measurement initiatives succeed and fail, the perceptions of participating managers. 8th EurOMA Conference Conference, Bath, 3-5 June
Bourne, M.; Wilcox, M. (2001) Performance measurement system design processes for engineering and other service functions. PICMET 2001, Oregon, July 2001
Wilcox, M.; Bourne, M. (2001) 'What gets measured gets done' - but how do performance measures affect the culture of an organisation?. New Directions in Organisational Performance Conference, Morpeth, 28-29 March 2001
Platts, K.; Mills, J.; Richards, A.; Bourne, M.; Neely, A. (2001) Researching Strategic Management Processes. POMS 2001 Conference, Orlando, FL, 30 March - 2 April 2
Bourne, M.; Neely, A. (2001) Performance Measurement Implementation: Perceptions of the Main Reasons for Success and Failure. POMS 2001 Conference, Orlando, FL, 30 March - 2 April
Ranaweera, C.; Neely, A. (2001) The Link Between Service Quality and Customer Retention. EurOMA 8th International Conference, Bath, June 2001
Neely, A.; Marr, B. (2001) Measuring eBusiness Performance. 12th Production and Operations Management Society Conference, Orlando, FL,
Bourne, M. (2001) Researching performance measurement system implementation: the dynamics of success and failure. Performance Measurement Symposium, , Aug 2001
Jarrar, Y. (2001) Versatility of the Business Excellence Model as a Generic Benchmarking Tool. 5th international conference on ISO9000 and TQM, Singapore,
Jarrar, Y. (2001) Future Trends in Benchmarking for Competitive Advantage. World Congress on Total Quality Management, Russia,
Jarrar, Y. (2001) Employee empowerment - a UK survey of trends and best practices. 6th international conference on ISO9000 and TQM, Scotland,
Jarrar, Y. (2001) Knowledge management - learning from organisational experience. 6th international conference on ISO9000 and TQM, Scotland,
Jarrar, Y. (2001) An integrated approach to ERP implementation - a proposed methodology. 8th European conference on information technology management, Oxford, 17-18 September 2001
Jarrar, Y. (2001) Knowledge Management Drivers - A study comparing UK and Jordanian organisations. 1st international industrial engineering conference, Amman,
Jarrar, Y. (2001) Extending the concept of supply chain: the effective management of value chains. International Conference on Supply Chain Management and Information Systems (SCMIS 2001), Hong Kong, December 2001
Jarrar, Y. (2001) Dominant factors in ERP software systems implementation: a best practice perspective. International Conference on Supply Chain Management and Information Systems (SCMIS 2001), Hong Kong,
Bourne, M. (2001) Researching performance measurement system implementation: the dynamics of success and failure. Performance Measurement Association Symposium, Kingston, Canada, August
Marr, B.; Schiuma, G.; Neely, A. (2001) Assessing and Managing Knowledge Worker and Knowledge Assets in High-Tech Organisations. International Workshop on New Models of Business-Management Aspects and Emerging Technology, St Petersburg,
Marr, B.; Schiuma, G.; Neely, A. (2001) Managing by Measures in High-Tech Organisations and eBusinesses. International Workshop on New Models of Business-Management Aspects and Emerging Technology, St Petersburg,
Marr, B.; Schiuma, G. (2001) Defining Key Performance Indicators for Organisational Knowledge Assets. 2nd European Conference on Knowledge Management, Bled,
Kennerley, M.; Neely, A. (2000) A Framework of the Factors Affecting the Evolution of Performance Measurement Systems. 7th European Operations Management Association Conference, Ghent, 4-7 Jun
Kennerley, M.; Neely, A. (2000) Performance Measurement Frameworks - A Review. 2nd International Conference on Performance Measurement, Cambridge, 19-21 July
Marr, B.; Neely, A. (2000) Measuring Business Performance in the eEconomy. 2nd International Conference on Performance Measurement, Cambridge,
Bourne, M.; Neely, A. (2000) Performance Measurement System Interventions: The Impact of Parent Company Initiatives on Success and Failure. 2nd International Conference on Performance Measurement Systems, Cambridge,
Neely, A.; Najjar, M. (2000) Challenging Operations Strategy Through Measurement. 7th European Operations Management Association Conference, Ghent, 3-6 Jun
Hii, J.; Neely, A. (2000) Innovative Capacity of Firms: On Why Some Firms Are More Innovative Than Others. 7th European Operations Management Association Conference, Ghent, 3-6 Jun
Neely, A.; Najjar, M. (2000) Measuring Strategy, Challenging Strategy. 11th Production and Operations Management Society Conference, San Antonio, TX,
Kennerley, M.; Neely, A. (2000) Managing the Evolution of Measurement Systems. 11th Production and Operations Management Society Conference, San Antonio, TX, 1-4 April 2000
Bourne, M.; Mills, J.; Neely, A.; Platts, K.; Richards, A. (2000) Performance Measurement and the Competence Approach to Strategy. 11th Production and Operations Management Society Conference, San Antonio, TX,
Hudson, M.; Smart, P. (b); Bourne, M.; Lean, J. (2000) Only Just Managing - No Time to Measure. 2nd International Conference on Performance Measurement, Cambridge,
Bititci, U.; Turner, T.; Bourne, M. (2000) Performance Measurement - Processes Versus Model. 2nd International Conference on Performance Measurement, Cambridge,
Mills, J.; Bourne, M.; Platts, K.; Gregory, M. (2000) Applying Resource Based Theory: Strategy in a Service Network. 1st World POM Congress, Seville,
Neely, A.; Austin, R. (2000) Measuring Operations Performance - Past, Present and Future. 2nd International Conference on Performance Measurement, Cambridge,
Marr, B.; Schiuma, G.; Neely, A. (2000) Assessing Knowledge in the New Economy. European Conference on Knowledge Management (ECKM 2000), Bled, 26-27 Oct
Jarrar, Y. (2000) Becoming World Class through a Culture of Measurement. Performance Measurement: Past, Present and Future, Cambridge, 19-21 July 2000
Jarrar, Y. (2000) Knowledge Management and Future Competitiveness: An Empirical Study of Best Practices. Knowledge Management: Concepts and Controversies' Conference, Warwick, 10-11 February 2000
Jarrar, Y. (2000) Employee Empowerment: A UK Survey of Current Trends and Best Practices. Millenium International Conference of the Israel Society for Quality, Jerusalem, Nov 28-30 2000
Jarrar, Y. (2000) ERP Implementation and Critical Success Factors, The Role and Impact of Business Process Management. 2000 IEEE International Conference on Management of Innovation and Technology, Singapore,
Jarrar, Y. (2000) Internal transfer of best practice for performance excellence. 5th international conference on ISO9000 and TQM, Singapore,
Mills, J.; Bourne, M.; Neely, A.; Platts, K.; Gregory, M. (1999) Operations Strategy and the Resource Based Theory of the Firm. 10th Production and Operations Management Society Conference, Charleston, SC,
Bourne, M.; Mills, J.; Neely, A.; Platts, K.; Richards, A. (1999) Performance Measures for Sustaining and Developing Competences and Capabilities. PICMET 99, Portland, OR,
Neely, A.; Ranaweera, C. (1999) The Evolution of Operations Management: Research Process and Content. 10th Production and Operations Management Society Conference, Charleston,
Neely, A.; Najjar, A. (1999) The Measurement of Customer Satisfaction: Pitfalls in Practice. 10th Production and Operations Management Society Conference, Charleston, SC,
Richards, A.; Platts, K.; Bourne, M.; Mills, J.; Neely, A. (1999) Categorizing Organization Design for Innovation Management. PICMET 99, Portland, OR,
Mills, J.; Bourne, M.; Platts, K.; Gregory, M. (1999) Competence in a Service Network: Accessing Underlying Resources. 6th European Operations Management Association Conference, Venice,
Miils, J.; Bourne, M.; Platts, K.; Gregory, M.; Neely, A. (1999) Pragmatic Methods for Evaluation Company Resources and Competences. PICMET 99, Portland, OR,
Neely, A.; Hii, J. (1999) The Innovative Capacity of Firms. 4th International Conference on ISO 9000 & TQM, ,
Bourne, M.; Neely, A.; Mills, J.; Platts, K. (1999) Performance Measurement System Implementation: An Investigation of Failures. 6th European Operations Management Association Conference, Venice,
Ranaweera, C.; Neely, A. (1999) P/OM Research Process and Content: A Geographical Analysis. 6th European Operations Management Association Conference, Venice,
Jarrar, Y. (1999) Beyond Business Process Re-engineering. 4th Annual International Conference on Industrial Engineering Applications and Practice, University of Texas,
Jarrar, Y. (1999) Knowledge Management Drivers: Lessons from a UK and USA based survey. 7th annual Abdul Razak Conference, Malaysia,
Kennerley, M.; Neely, A. (1998) Evaluating the Impact of Information Systems on Business Performance. 4th European Operations Management Association Conference, Dublin,
Kennerley, M.; Neely, A. (1998) Organisational Learning Through the Evaluation of Information System Investments. IFIP Working Group 5.7 International Conference, Troon,
Neely, A.; Filippini, R.; Rorza, C.; Vinelli, A.; Hii, J. (1998) The impact of innovation on business performance: the perceptions of managers and public policy makers in Italy and the UK. 4th European Operations Management Association Conference, Dublin,
Al-Najjar, M.; Neely, A. (1998) Customer Satisfaction Drivers and the Link to Financial Performance: Case Study. Performance Measurement - Theory and Practice Conference, Cambridge,
Platts, K.; Mills, J.; Neely, A.; Bourne, M.; Richards, A. (1998) Linking Company Characteristics and the Adoption of Formal Strategic Processes. International Symposium on Manufacturing Strategy, Tokyo,
Platts, K.; Mills, J.; Neely, A.; Bourne, M.; Richards, A. (1998) Processes: An Engineering Approach to Manufacturing Management. International Symposium on Manufacturing Strategy, Tokyo,
Mills, J.; Neely, A.; Platts, K.; Richards, A.; Gregory, M. (1998) Learning in the Strategy Process. International Symposium on Manufacturing Strategy, Tokyo,
Neely, A.; Bourne, M.; Platts, K.; Richards, A.; Gregory, M. (1998) Developing and Testing Management Processes. International Symposium on Manufacturing Strategy, Tokyo,
Sain ley Berry, P.; Neely, A. (1998) Building the Single Market - Implementation and Evaluation of a Transnational IT System. Competing in the Information Society Conference, Genova,
Bourne, M.; Mills, J.; Bicheno, J.; Hamblin, D.; Wilcox, M.; Neely, A.; Platts, K. (1998) Developing and Testing Performance Measurement Design Processes Through Action Research. Management Accounting Research Group Conference, Aston,
Bourne, M.; Wilcox, M.; Neely, A.; Mills, J.; Platts, K. (1998) Embedding Performance Measurement Systems in SMEs: Lessons from Three Longitudinal Case Studies. 4th European Operations Management Association Conference, Dublin,
Bourne, M.; Neely, A. (1998) Why do Performance Measurement Initiatives Succeed and Fail?. Performance Measurement - Theory and Practice Conference, Cambridge,
Mills, J.; Bourne, M.; Platts, K.; Neely, A.; Richards, A.; Gregory, M. (1998) Developing a Service Competence: An Analysis of Underlying Resources. 4th European Operations Management Association Conference, Dublin,
Neely, A. (1998) Three Modes of Measurement: Theory and Practice. 9th Production Operations Management Society Conference, Santa Fe,
Platts, K.; Mills, J.; Bourne, M.; Richards, A.; Neely, A. (1998) The Implementation of a Facilitated Manufacturing Strategy Process. 10th International Working Seminar on Production Economics, Austria,
Bourne, M. (1998) Some insights into the reasons for success and failure of performance measurement systems. 9th Production Operations Management Society Conference, Santa Fe,
Jarrar, Y. (1998) TQM-is it still relevant in this turbulent environment. Manufacturing Strategies for Europe - IMC 15 Conference, Belfast, UK,
Waggoner, D.; Neely, A.; Kennerley, M. (1997) An Interdisciplinary Review of Performance Measurement System Evolution and Change: Themes, Issues and Experiences. 14th International Conference on Production Research, Osaka,
Kochhar, A.; Davies, A.; Kennerley, M. (1997) Performance Indicators and Benchmarking Planning and Control Systems. ISIP 97 - The OE / IFIP / IEEE International Conference on Integrated and Sustainable Industrial Production, Lisbon, 14-16 May
Bourne, M. (1997) The Demand Solution Matrix. ME-SLA 97 Conference, Loughborough,
Bourne, M. (1997) Measuring the Right Things, Right. 2nd International Conference on ISO9000 and TQM, Luton,
Richards, A.; Bourne, M.; Mills, J.; Platts, K.; Neely, A. (1997) A Collaborative Network for Case Study Research in Manufacturing Companies. PICMET 97, Portland, OR,
Bourne, M.; Mills, J.; Richards, A.; Neely, A.; Platts, K. (1997) The Design of an Action Science Case Study Research Methodology for Testing Processes in Manufacturing Companies. PICMET 97, Portland, OR,
Bourne, M.; Wilcox, M.; Hamblin, D.; Bicheno, J.; Neely, A. (1997) Experiences from Facilitating the Design and Implementation of Performance Measures - The Influence of the Team and its Leader. PICMET 97, Portland, OR,
Kennerley, M.; Davies, A.; Kochhar, A. (1996) Manufacturing Strategy, Performance and Best Practices - The Contribution of Manufacturing Planning and Control Systems. 3rd International Conference of the European Management Association, London,
Bourne, M.; Bicheno, J.; Hamblin, D.; Wilcox, M.; Neely, A. (1996) Getting the Measure of Your Business: Developing and Testing Performance Measurement Systems in Manufacturing Companies. Management Accounting Research Group Conference, Aston,
Neely, A.; Mills, J.; Platts, K.; Richards, A.; Gregory, M.; Bourne, M. (1996) Developing and Testing a Process for Performance Measurement System Design. 3rd European Operations Management Association Conference, London,
Mills, J.; Neely, A.; Platts, K.; Richards, A.; Gregory, M. (1996) The Manufacturing Strategy Process: Incorporating a Longitudinal, Learning Perspective. 3rd European Operations Management Association Conference, London,
Platts, K.; Mills, J.; Neely, A.; Gregory, M.; Bourne, M.; Richards, A. (1996) Testing Manufacturing Strategy Formulation Processes. 9th International Working Seminar on Production Economics, Austria,

Conference Papers

Conference Papers

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