Contact Professor Pietro Micheli
Background
Pietro is Associate Professor of Organizational Performance at Warwick Business School and a Visiting Fellow at Cranfield School of Management's Centre for Business Performance.
He was awarded a PhD and a Master by Research in Management from Cranfield School of Management, and a Master in Management and Production Engineering from the Politecnico di Milano. Pietro is a founding member of the Evidence-based management collaborative in the US, and worked as a Research Fellow for the Advanced Institute of Management (AIM) Research in London.
His research and consulting interests focus on: - Performance management and improvement: Pietro has undertaken research on the design, use and impact of performance measurement systems, and on the introduction of performance improvement initiatives in private and public sector organizations.
His research papers have been published in leading academic journals such as Long Range Planning, Public Administration Review and the International Journal of Operations and Production Management. - Innovation management: Pietro has worked in the areas of design management and new product development. His research has resulted in publications on the Journal of Product Innovation Management and on Research Technology Management.
Publications
Articles In Journals
- Beverland MB, Cankurtaran P, Micheli P & Wilner SJS. (2024). Co-creating educational consumer journeys: A sensemaking perspective. Journal of the Academy of Marketing Science, 52(2)
- Kumar M, Goldberg N, Micheli PG & Singh J. (2023). Responsible Design Thinking. Academy of Management Proceedings, 2023(1)
- Badu DA & Micheli PG. (2023). How Performance Measurement Systems Enable or Constrain Organizational Ambidexterity. Academy of Management Proceedings, 2023(1)
- Al Hasan R & Micheli PG. (2022). How Managers’ Cognitive Frames Affect the Use of Process Improvement Approaches in NPD. Academy of Management Proceedings, 2022(1)
- Al Hasan R & Micheli P. (2022). How managers' cognitive frames affect the use of process improvement approaches in new product development. International Journal of Operations & Production Management, 42(8)
- Beer H, Micheli P & Besharov M. (2022). Meaning, Mission, and Measurement: How Organizational Performance Measurement Shapes Perceptions of Work as Worthy. Academy of Management Journal, 65(6)
- Micheli P & Muctor G. (2021). The roles of performance measurement and management in the development and implementation of business ecosystem strategies. International Journal of Operations & Production Management, 41(11)
- Micheli P, Johnson M & Godsell J. (2021). Editorial How the Covid-19 pandemic has affected, and will affect, operations and supply chain management research and practice. International Journal of Operations & Production Management, 41(6)
- Rettab B, Micheli P, Mura M, Mellahi K & Pereira V. (2021). The perceived value of measuring the impact of CSR performance on CSR investment: evidence from the UAE. International Studies of Management & Organization, 51(3)
- Muctor G & Micheli PG. (2021). Developing and Implementing Business Ecosystem Strategies - A Performance Measurement Perspective. Academy of Management Proceedings, 2021(1)
- Micheli P & Pavlov A. (2020). What is performance measurement for? Multiple uses of performance information within organizations. Public Administration, 98(1)
- Al Hasan R & Micheli PG. (2020). Unpacking the Interplay Between Process Improvement Approaches and Product Innovation. Academy of Management Proceedings, 2020(1)
- Mura M, Micheli PG & Longo M. (2020). Effects of Performance Measurement System Uses on Organisational Ambidexterity and Firm Performance. Academy of Management Proceedings, 2020(1)
- Mura M, Micheli PG & Longo M. (2019). The Effects of Performance Measurement Uses on Organizational Ambidexterity and Company Performance. Academy of Management Proceedings, 2019(1)
- Micheli P, Wilner SJS, Bhatti SH, Mura M & Beverland MB. (2019). Doing Design Thinking: Conceptual Review, Synthesis, and Research Agenda. Journal of Product Innovation Management, 36(2)
- Pešalj B, Pavlov A & Micheli P. (2018). The use of management control and performance measurement systems in SMEs. International Journal of Operations & Production Management, 38(11)
- Bourne M, Franco-Santos M, Micheli P & Pavlov A. (2018). Performance measurement and management: a system of systems perspective. International Journal of Production Research, 56(8)
- Micheli PG, Bhatti S, Wilner S & Beverland M. (2018). Doing Design Thinking: Conceptual Review, Synthesis and Research Agenda. Academy of Management Proceedings, 2018(1)
- Mura M, Longo M, Micheli P & Bolzani D. (2018). The Evolution of Sustainability Measurement Research. International Journal of Management Reviews, 20(3)
- Beer HA & Micheli P. (2018). Advancing Performance Measurement Theory by Focusing on Subjects: Lessons from the Measurement of Social Value. International Journal of Management Reviews, 20(3)
- Micheli P, Perks H & Beverland MB. (2018). Elevating Design in the Organization. Journal of Product Innovation Management, 35(4)
- Beer HA & Micheli P. (2017). How performance measurement influences stakeholders in not-for-profit organizations. International Journal of Operations & Production Management, 37(9)
- Micheli P & Mura M. (2017). Executing strategy through comprehensive performance measurement systems. International Journal of Operations & Production Management, 37(4)
- Roper S, Micheli P, Love JH & Vahter P. (2016). The roles and effectiveness of design in new product development: A study of Irish manufacturers. Research Policy, 45(1)
- Beverland MB, Micheli P & Farrelly FJ. (2016). Resourceful Sensemaking: Overcoming Barriers between Marketing and Design in NPD. Journal of Product Innovation Management, 33(5)
- Micheli P & Gemser G. (2016). Signaling Strategies for Innovative Design: A Study on Design Tradition and Expert Attention. Journal of Product Innovation Management, 33(5)
- Micheli P & Beverland M. (2015). Resourceful Sensemaking: Overcoming Barriers Between Marketing and Design in NPD. Academy of Management Proceedings, 2015(1)
- Beverland MB, Wilner SJS & Micheli P. (2015). Reconciling the tension between consistency and relevance: design thinking as a mechanism for brand ambidexterity. Journal of the Academy of Marketing Science, 43(5)
- Micheli P & Mari L. (2014). The theory and practice of performance measurement. Management Accounting Research, 25(2)
- Micheli P, Schoeman M, Baxter D & Goffin K. (2012). New Business Models for Public-Sector Innovation: Successful Technological Innovation for Government. Research-Technology Management, 55(5)
- Schoeman M, Baxter D, Goffin K & Micheli P. (2012). Commercialization partnerships as an enabler of UK public sector innovation: the perfect match?. Public Money & Management, 32(6)
- Goffin K, Micheli P, Koners U & Szwejczewski M. (2012). Benefits and Limitations of Using the Repertory Grid Technique in Management Research. Academy of Management Proceedings, 2012(1)
- Micheli P, Jaina J, Goffin K, Lemke F & Verganti R. (2012). Perceptions of Industrial Design: The “Means” and the “Ends”. Journal of Product Innovation Management, 29(5)
- Micheli P, Mura M & Agliati M. (2011). Exploring the roles of performance measurement systems in strategy implementation. International Journal of Operations & Production Management, 31(10)
- Goffin K & Micheli P. (2010). Maximizing the Value of Industrial Design in New Product Development. Research-Technology Management, 53(5)
- Buytendijk F, Hatch T & Micheli P. (2010). Scenario-based strategy maps. Business Horizons, 53(4)
- Micheli P & Manzoni J-F. (2010). Strategic Performance Measurement: Benefits, Limitations and Paradoxes. Long Range Planning, 43(4)
- Franco‐Santos M, Kennerley M, Micheli P, Martinez V, Mason S, .... (2007). Towards a definition of a business performance measurement system. International Journal of Operations & Production Management, 27(8)
- Micheli P & Kennerley * M. (2005). Performance measurement frameworks in public and non-profit sectors. Production Planning & Control, 16(2)
- Micheli P, Mason S, Kennerley M & Wilcox M. (2005). Public sector performance: efficiency or quality?. Measuring Business Excellence, 9(2)
- Micheli P, Perks H & Beverland MB. Elevating design in the organization. Journal of Product Innovation Management
Conference Papers
- Pavlov A & Micheli P. (2018). Organizational Performance: What is it and who decides?
- Micheli P & Pavlov A. (2016). Examining the interplay of passive and purposeful uses of performance information in public sector
- Micheli P & Pavlov A. (2016). The Interplay of Passive and Purposeful Uses of Performance Information
- Micheli P & Pavlov A. (2014). The Use of Performance Information in Public Sector Organizations: How Much or What For?
- Micheli P & Pavlov A. (2012). Performance culture: A concept to understand and deal with ambiguity of performance information
- Micheli P & Pavlov A. (2012). Reducing the Ambiguity of Performance Information by Managing Performance Culture
- Goffin K, Micheli P & Verganti R. (2011). Industrial Designers and their Role in New Product Development
- Micheli P & Neely A. (2010). Performance Measurement in the Public Sector in England: Searching for the Golden Thread
- Micheli P & Pavlov A. (2009). Establishing a culture of performance management in the public sector
- Micheli P, Jaina J, Goffin K & Verganti R. (2007). Perceptions of product design
- Micheli P, Neely A & Kennerley M. (2005). The Roles of Performance Measurement in the English Public Sector
- Micheli P, Franco-Santos M, Marr B & Bourne M. (2004). Business performance measurement - an organisational theory perspective
- Neely A & Micheli P. (2004). Performance measurement in the UK's public sector: linking the national to the local agenda
Books
- Rettab B, Micheli P, Mura M, Mellahi K & Pereira V. (2023). The perceived value of measuring the impact of CSR performance on CSR investment: evidence from the UAE In Management in the MENA Region. Routledge.
- Micheli P & Perks H. (2015). Strategically Embedding Design Thinking in the Firm In Design Thinking. Wiley.
- Gray D, Micheli P & Pavlov A. (2014). Measurement Madness: Recognizing and Avoiding the Pitfalls of Performance Measurement