Contact Professor John Ward

Current activities

John's main areas of interest are the strategic uses of IS/IT, the integration of IS/IT strategies with business strategies, the development of organisational IS capabilities and the management of IS/IT investments. He has published many papers in leading academic and business journals, including California Management Review and is co-author of the books, Strategic Planning for Information Systems and Benefits Management: Delivering Value from IS & IT Investments. He was Director of the IS Research Centre from 1993-2004. Prior to joining Cranfield in 1984, John worked in industry for 15 years, the last three as Systems Development Manager at Kodak Limited. He acts as a consultant to a range of major international corporations and public sector organisations. He has a degree in Natural Sciences from Cambridge, is a Fellow of the Chartered Institute of Management Accountants and is a past-President of the UK Academy for Information Systems.


Articles In Journals

Conference Papers

  • Ward J, De Hertogh S & Viaene S (2007) Managing benefits from IS/IT investments:. In: Hawaii International Conference on Systems Sciences, Hawaii.
  • Caldeira M, Cragg P & Ward J (2006) Information systems competencies in small and medium-sized enterprises. In: UKAIS Conference, Cheltenham.
  • Cragg P, Caldeira M & Ward J (2006) Information systems competencies in small manufacturing firms. In: ICSB Conference, Melbourne.
  • Ward J & Daniel E (2005) Enterprise portals: Balancing the organisational and individual perspectives of information systems. In: European Conference on Information Systems (ECIS 2005), Regensburg.
  • Daniel Elizabeth & Ward John (2005) Enterprise portals: addressing the organisational and individual perspectives of information systems.
  • Daniel E & Ward J (2003) Enterprise portal: improving service delivery in local government. In: UKAIS Conference, Warwick.
  • Mohdzain M & Ward J (2003) Information systems strategic planning in multinationals: a case study. In: UKAIS Conference, Warwick.
  • Ward J & Caldeira M (2001) Using Resource Based Theory to Understand the Successful Adoption and Use of IS/IT in Manufacturing SMEs. In: ECIS 2001 Conference, Bled.
  • Mohdzain M & Ward J (2001) Information systems strategic planning in multinationals: initial findings from pilot case studies. In: UKAIS Conference, Portsmouth.
  • Daniel E, Wilson H, Ward J & McDonald M (2000) Improved Deployment of Marketing Information Systems. In: Americas Conference on Information Systems (AMCIS), Long Beach, CA.
  • Breu K & Ward J (1999) Understanding the Business Benefits of IT-Enabled Communications in Organisations: Developing a Suitable Research Model. In: 4th UKAIS Conference, York.


  • Ward J & Daniel E (2005) Benefits management: Delivering value from IS & IT Investments. Wiley.
  • Ward J & Peppard J (2002) Strategic Planning for Information Systems. Sussex: Wiley, ed. 3rd edition.
  • Daniel E, Wilson H, McDonald M & Ward J (2001) Marketing Stategy in the Digital Age: Exploiting e-Commerce in your Busines. Financial Times/Prentice Hall.
  • Breu K, Ward J & Murray P (2000) Success Factors in Leveraging the Corporate Information and Knowledge Resource through Intranets. In: Knowledge Management and Virtual Organizations. Malhotra Y (ed.), Ideal Group Publishing, p. 306-320.
  • Ward J & McGolphin P (1997) Factors Influencing the Success of Strategic Information Systems. In: Information Systems - An Emerging Discipline. Mingers J, Stowell F (ed.), McGraw Hill.
  • Ward J & Griffiths P (1996) Strategic Planning for Information Systems. John Wiley, ed. 2nd edition.
  • Edwards C, Ward J & Bytheway A (1996) The Essence of Information Systems. Prentice Hall.
  • Ward J (1995) The Principles of Information Systems Management. Thomson Learning.