Contact Professor David Denyer
- Tel: +44 (0) 1234 754821
- Email: david.denyer@cranfield.ac.uk
- Twitter: @daviddenyer
- Blog: http://www.daviddenyer.com/
Background
David worked for the management consulting group of Mouchel before joining Cranfield in 2002.
Current activities
David is Professor of Leadership and Organisational Change and Strategic Business Director at Cranfield School of Management and leads the Cranfield University multi-disciplinary Resilience Grand Challenge. David’s academic papers have been cited more than 25,000 times (see Google Scholar). He recently published ‘Resilience Reimagined’ for the National Preparedness Commission (NPC) and is a member of the technical committees for organizational resilience standards (BS65000 and ISO22316). Both the Academy of Social Sciences and the Economic and Social Research Council have showcased David’s work as an exemplar of excellence in research impact. He is a past recipient of UK ‘Most Influential Thinker’ awarded by HR magazine.
David is a highly accomplished and influential thought leader and consultant specialising in organisational resilience, strategic agility, and leadership in disruptive times. With a wealth of experience and expertise, he excels in guiding organisations and unlocking their full potential to emerge stronger in the face of disruption. Recognised for success in guiding Boards and executive leadership teams to be better prepared to respond to crisis events. He is passionate about promoting and establishing an organisational resilience culture and embedding resilience thinking within an organisation’s business proposition.
Clients
Recent clients have included
Mobilize Financial Services, TJX, Urenco, Morgan Sindall, KIER, ITV, Shell, Sellafield, Air Asia, Centrica, Siemens, Police Service Northern Ireland, Broadmoor Hospital, Northern Ireland Prisons Service, EDF, Sport England, GKN, HSBC, Virgin Mobile, UNICEF, Travis Perkins, Virgin Money, NHS South West, Royal Sun Alliance,
Publications
Articles In Journals
- Wright TA, Emich K, Pearce JL, Ramoglou S, Ashkanasy N, Bartunek JM, Kunisch S, Denyer D, Foss NJ, Klein PG, Town S, Hollwitz J, Barney CE, Harms P, Munyon TP, Seijts G & Tsang EWK (2023) Advocacy and the search for truth in management scholarship: can the twain ever meet?, Journal of Management Inquiry, Available online 3 October 2023.
- Kunisch S, Denyer D, Bartunek JM, Menz M & Cardinal LB (2023) Review research as scientific inquiry, Organizational Research Methods, 26 (1) 3-45.
- Cowley CI, Denyer D, Kutsch E & Turnbull-James K (2021) Constructing Safety: Reconciling Error Prevention and Error Management in Oil and Gas and Petrochemical Operations, Academy of Management Discoveries, 7 (4) 554-580.
- Murphy J, Denyer D & Pettigrew A (2021) The role of framing mechanisms in explaining system-wide change: the case of the Northern Ireland conflict and peace process, British Journal of Management, 32 (2) 322-341.
- Pilbeam C, Denyer D & Doherty N (2020) Safety risk factors in two different types of routine outsourced work: a systematic literature review, Policy and Practice in Health and Safety , 18 (2) 140-154.
- Harris JA, Denyer D, Harwood S, Braithwaite G, Jude S & Jeffrey P (2020) Time to invest in global resilience [Correspondence], Nature, 583 (7814) 30-30.
- Pilbeam C, Denyer D, Doherty N & Davidson R (2019) Designing safer working interventions through a literature review using a mechanisms-based approach, Safety Science, 120 (December) 352-361.
- Murphy J, McDowell S, Braniff M & Denyer D (2018) Managing contested spaces: public managers, obscured mechanisms and the legacy of the past in Northern Ireland, Environment and Planning C: Politics and Space, 36 (3) 443-459.
- Kunisch S, Menz M, Bartunek JM, Cardinal LB & Denyer D (2018) Feature Topic at Organizational Research Methods: How to Conduct Rigorous and Impactful Literature Reviews?, Organizational Research Methods, 21 (3) 519-523.
- Murphy J, Rhodes ML, Meek JW & Denyer D (2017) Managing the entanglement: complexity leadership in public sector systems, Public Administration Review, 77 (5) 692-704.
- MacIntosh R, Beech N, Bartunek J, Mason K, Cooke B & Denyer D (2017) Impact and management research: exploring relationships between temporality, dialogue, reflexivity and praxis, British Journal of Management, 28 (1) 3-13.
- Denyer D & Turnbull James K (2017) Helping leaders do leadership in an uncertain world, Developing Leaders (26, Spring 2017) 28-34.
- Pilbeam C, Doherty N, Davidson R & Denyer D (2016) Safety leadership practices for organizational safety compliance: developing a research agenda from a review of the literature, Safety Science, 86 (July) 110-121.
- Pilbeam C, Davidson R, Doherty N & Denyer D (2016) What learning happens? Using audio diaries to capture learning in response to safety-related events within retail and logistics organizations, Safety Science, 81 (January) 59-67.
- Pilbeam C, Doherty N, Davidson R & Denyer D (2016) Effect of isomorphic forces on safety practices in service organizations – are there dangers to homogeneity?, Policy and Practice in Health and Safety , 14 (1) 50-64.
- Adams R, Jeanrenaud S, Bessant J, Denyer D & Overy P (2016) Sustainability-oriented innovation: a systematic review, International Journal of Management Reviews, 18 (2) 180-205.
- Romme AGL, Avenier MJ, Denyer D, Hodgkinson GP, Pandza K, Starkey K & Worren N (2015) Towards Common Ground and Trading Zones in Management Research and Practice, British Journal of Management, 26 (3) 544-559.
- Romme AGL, Avenier MJ, Denyer D, Hodgkinson G, Pandza K, Starkey K & Worren N (2015) Toward Common Ground and Trading Zones in Management Research and Practice, British Journal of Management, 26 (3) 544-559.
- Wang L, Turnbull James K, Denyer D & Bailey C (2014) Western views and Chinese whispers: Re-thinking global leadership competency in multi-national corporations, Leadership, 10 (4) 471-495.
- Mauelshagen C, Smith M, Schiller F, Denyer D, Rocks S & Pollard S (2014) Effective risk governance for environmental policy making: a knowledge management perspective, Environmental Science and Policy, 41 (August) 23-32.
- Mauelshagen C, Denyer D, Carter M & Pollard S (2013) Respect for experience and organisational ability to operate in complex and safety critical environments, Journal of Risk Research, 16 (9) 1187-1207.
- Denyer D (2013) 15 steps to peak performance, Management Focus, Autumn (35) 10-13.
- Denyer D (2013) Are you an evidence-based manager?, Management Focus, Spring (34) 24-25.
- Pollard S, Mauelshagen C, Gormley A & Denyer D (2013) Risk, insurance and planning in the water utility sector, Water and Sewerage Journal (4) 48-48.
- Adams R, Tranfield D & Denyer D (2013) Process antecedents of challenging, under-cover and readily-adopted innovations, Journal of Health Organization and Management, 27 (1) 42-63.
- Buchanan DA, Denyer D, Jaina J, Kelliher C, Moore C, Parry E & Pilbeam C (2013) How do they manage? A qualitative study of the realities of middle and front-line management work in health care, Health Services and Delivery Research, 1 (4).
- Buchanan D & Denyer D (2013) Researching tomorrow's crisis: methodological innovations and wider implications, International Journal of Management Reviews, 15 (2) 205-224.
- Kutsch E, Denyer D, Hall M & Lee-Kelley E (2013) Does risk matter? Disengagement from risk management practices in information systems projects, European Journal of Information Systems, 22 (6) 637-649.
- Pilbeam C, Lloyd-Jones G & Denyer D (2013) Leveraging value in doctoral student networks through social capital, Studies in Higher Education, 38 (10) 1472-1489.
- Marcos Cuevas J, Denyer D & Marcos Cuevas J (2012) Crossing the sea from They to We? The unfolding of knowing and practising in collaborative research, Management Learning, 43 (4) 443-459.
- Marcos J & Denyer D (2012) Crossing the Sea from They to We? The Unfolding of Knowing and Practicing in Collaborative Research, Management Learning, 43 (4) 443-459.
- Denyer D & Kutsch E (2011) The snowball effect, Pm Network (March) 22-23.
- Fitzsimons D, Turnbull James K & Denyer D (2011) Alternative approaches for studying shared and distributed leadership, International Journal of Management Reviews, 13 (3) 313-328.
- Mauelshagen C, Rocks S, Pollard S & Denyer D (2011) Risk management pervasiveness and organisational maturity: a critical review, International Journal of Business Continuity and Risk Management, 2 (4) 305-323.
- Denyer D, Parry E & Flowers P (2011) "Social", "Open" and "Participative"? Exploring Personal Experiences and Organisational Effects of Enterprise2.0 Use, Long Range Planning, 44 (5-6) 375-396.
- Adams R, Tranfield D & Denyer D (2011) How can toast be radical? Perceptions of innovations in healthcare, International Journal of Clinical Leadership, 17 (1) 37-48.
- Denyer D, Kutsch E, Lee-Kelley L & Hall M (2011) Exploring reliability in information systems programmes, International Journal of Project Management, 29 (4) 442-454.
- Denyer D & Kutsch E (2010) They think it's all over ... isn't it?, Project (Aug/Sep) 36-38.
- Denyer D (2010) Leading for resilience, Management focus (28) 14-15.
- Briner R, Denyer D & Rousseau D (2009) Evidence-Based Management: Concept Cleanup Time?, Academy of Management Perspectives, 23 (4) 19-32.
- Turnbull James K & Denyer D (2009) Historical roots and future directions: new challenges for Management Learning, Management Learning, 40 (4) 363-370.
- Pilbeam C & Denyer D (2009) Lone scholar or community member? The role of student networks in doctoral education in a UK management school, Studies in Higher Education, 34 (3) 301-318.
- Denyer D, Tranfield D & van Aken J (2008) Developing design propositions through research synthesis, Organization Studies, 29 (3) 393-413.
- Rousseau D, Manning J & Denyer D (2008) Chapter 11: Evidence in management and organizational science: Assembling the field's full weight of scientific knowledge through syntheses, Academy of Management Annals , 2 475-515.
- Denyer D & Tranfield D (2006) Using qualitative research synthesis to build an actionable knowledge base, Management Decision, 44 (2) 213-227.
- Boaz A, Ashby D, Denyer D, Egan M, Harden A, Jones A, Pawson R & Tranfield DR (2006) A multitude of syntheses: a comparison of five approaches from diverse policy fields, Evidence and Policy, 2 (4) 479-502.
- Tranfield D, Denyer D & Burr M (2004) A framework for the strategic management of long-term assets (SMoLTA), Management Decision, 42 (2) 277-291.
- Tranfield D & Denyer D (2004) Linking Theory to Practice: A 'Grand Challenge' for Management Research in the 21st Century?, Organization Management Journal, 1 (1) 10-14.
- Pittaway L, Robertson M, Munir K, Denyer D & Neely A (2004) Networking and innovation: a systematic review of the evidence, International Journal of Management Reviews, 5/6 (3/4) 137-168.
- Denyer D & Neely A (2004) Introduction to the Special Issue: Innovation and Productivity Performance in the UK, International Journal of Management Reviews, 5/6 (3/4) 131-135.
- Burr M & Denyer D (2004) Co-producing management knowledge: The Mouchel Parkman Cranfield Case Study, Journal of Advancing Information and Management Studies (JAIMS), 1 (1).
- Leseure M, Birdi K, Bauer J, Neely AD & Denyer D (2004) Adoption of promising practices: a systematic review of the evidence, International Journal of Management Reviews, 5-6 (3-4) 169-190.
- Tranfield D & Denyer D (2004) Engineering should adopt high reliability safety principles, New Civil Engineer.
- Tranfield D, Denyer D, Marcos Cuevas J, Burr M & Marcos Cuevas J (2004) Co-Producing Management Knowledge, Management Decision, 42 (3/4) 375-386.
- Tranfield D, Denyer D, Marcos J & Burr M (2004) Co-Producing Management Knowledge, Management Decision, 42 (3/4) 375-386.
- Tranfield DR, Denyer D & Smart PK (2003) Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review, British Journal of Management, 14 (3) 207-222.
- Tranfield D, Denyer D, Marcos Cuevas J & Marcos Cuevas J (2002) Management and the Development of High Reliability Organisations, Management focus (19) 16-18.
Conference Papers
- Djabbarov I, Pavlov A & Denyer D (2021) Recursive Relationship of Sensemaking and Institutions: A process view. In: Academy of Management Annual Meeting, 2021, Virtual Event, 29 July - 4 August 2021.
- Djabbarov I, Pavlov A & Denyer D. (2021) Theorizing institutional evolution through sensemaking. In: 12th International Process Symposium, Virtual, 1-4 September 2021.
- Djabbarov I, Pavlov A & Denyer D (2020) Recursive Relationship of Sensemaking and Institutions: A Review. In: Strategic Management Society 40th Annual Conference, Virtual, 26-30 October 2020.
- Djabbarov I, Pavlov A & Denyer D (2020) Recursive Relationship Of Sensemaking And Institutions: A Review. In: British Academy of Management (BAM) 34th Annual Conference 2020: In The Cloud, Virtual Event, 2-4 September 2020.
- Djabbarov I, Pavlov A & Denyer D (2020) Recursive Relationship of Sensemaking and Institutions: A Review. In: EGOS 36th Colloquium, Virtual, 2-4 July 2020.
- Hall M, Kutsch E, Denyer D & Turner N (2019) Managing operational tensions in reliability-seeking practices. In: EURAM: 19th European Academy of Management Annual Conference, 2019, Lisbon, 26-28 June 2019.
- Cowley C, Denyer D & Kutsch E (2019) Perceptions of process safety. In: British Academy of Management (BAM) 33rd Annual Conference 2019, Birmingham, 3-5 September 2019.
- Murphy J & Denyer D (2019) Living with the Dead: Organisational Change after Conflict. In: EURAM Conference (LISBON), Lisbon, 26-29 June 2019.
- Tewari A, Varga E & Denyer D (2017) Influence of Micro Agent Behaviours on Macro Organizational Outcomes: A Study of Supply Chain Disruptions Using a Complexity Perspective. In: EURAM 2017, University of Strathclyde, Glasgow, Scotland, 21 June 2017.
- Kutsch E, Denyer D & Turner N (2017) A case of dying leadership: Examining the K2 disaster of 2008. In: 77th Annual Meeting of the Academy of Management, 2017, Atlanta GA, 4-8 August 2017.
- Pilbeam C, Doherty N & Denyer D (2015) Achieving safety compliance through safety leadership. In: WOSNET 8th International Conference, Porto, 23 September 2015.
- Murphy J, Denyer D, Pilbeam C & Pettigrew A (2015) Leadership and Change in Extreme Contexts. Symposium.. In: British Academy of Management, University of Portsmouth, 8 September 2015.
- Davidson R, Pilbeam CJ, Doherty N & Denyer D (2014) Capturing safety awareness through diaries. In: British Academy of Management Annual Conference, 2014, Belfast, N. Ireland, 9-11 September 2014.
- Marynissen H, Ladkin D, Denyer D & Pilbeam C (2014) A constitutive view on risk communication in organisations managing high-risk processes: Towards a conceptual framework. In: 23rd SRA-E Conference, Istanbul, 16-18 June 2014.
- Pilbeam CJ, Davidson R, Denyer D & Doherty N (2014) Networks of influence: safety leadership in service organisations. In: XX World Congress on Safety and Health at Work, 2014, Frankfurt, 24-27 August 2014.
- Pilbeam, CJ, Denyer, D, Doherty N & Davidson R (2014) Defining low-hazard environments for common safety: common sense isn't it?.
- Davidson R, Pilbeam CJ, Doherty N & Denyer D (2014) Journey to a distributed safety leadership paradigm: An exploratory study. In: XX World Congress on Safety and Health at Work, 2014, Frankfurt, 24-27 August 2014.
- Tobias JM, Denyer D, Pavlov A & Danziger (2014) Researching organizational mindfulness and mindful organizing: theory, method and practice. In: British Academy of Management Conference 2014 (BAM2014)*, Belfast, 9-11 September 2014.
- Tobias J, Denyer D, Pavlov A, Reb J, Gaertner C, Vogus T & Danziger D (2014) Researching organisational mindfulness and mindful organising:Theory, method, and practice. In: Academy of Management Annual Meeting, 2014, Philadelphia, PA. 74th, 1-5 August 2014.
- Kutsch E, Denyer D & Hall M (2014) Sensebreaking and meaning voids in IS change initiatives. In: British Academy of Management Conference 2014 BAM2014*, Belfast, 9-11 September 2014.
- Marynissen H, Ladkin D, Denyer D & Pilbeam C (2013) The constitutive role of communication for coordinated safety behaviour in an organization managing high-hazardous processes. In: 2013 Society for Risk Analysis (SRA) Annual Meeting, Baltimore, 8-11 December 2013.
- Marynissen H, Ladkin D, Denyer D, Snoeijers E & Van Achte T (2013) The role of individual risk perception in an organization managing high risks. In: Third International Conference on Engaged Management Scholarship, Atlanta, 19 September 2013.
- Marynissen H, Ladkin D, Denyer D, Snoeijers E & Van Achte T (2012) The impact of risk communication on individual perception in a complex interactive and tightly coupled organisation. In: SRA Annual Meeting, San Francisco, CA, 9-12 December 2012.
- Pilbeam C & Denyer D (2012) Becoming an Expert Management Researcher: a Community of Practice Perspective on Doctoral Study. In: 2012 Academy of Management Annual Meeting, Boston, Massachusetts, 3 August 2012.
- Mason K, Beech N, Denyer D, O'Mahoney J, Radnor Z & Perkmann M (2011) Approaches for Studying Management Practices. In: British Academy of Management Annual Conference 2011, Birmingham, 13 September 2011.
- Rothenberg N & Denyer D (2011) Leading Business School Departments: The Impact of Context, Authority and Autonomy. In: 10th International Academy of Management and Business, Istanbul, 20 June 2011.
- Denyer D, Marcos Cuevas J, Turnbull James K & Marcos Cuevas J (2011) Practicing evidence-based management: enhancing the utilization of management research?. In: Academy of Management Annual Meeting, 2011**, San Antonio, TX, 12-16 August 2011.
- Denyer D, Buchanan D, Parry E & Osbourne J (2011) My job is 'wicked': the pressures and demands of middle management in the UK NHS. In: British Academy of Management Annual Conference 2011, Birmingham, 13-15 September 2011.
- Mauelshagen C, Schiller F, Denyer D, Rocks S & Pollard S (2010) Risk maturity models: Accounting for organisational cultures. In: 2010 Society for Risk Analysis (SRA) Europe Conference, King's College London, 21-23 June 2010.
- Kutsch E, Lee-Kelley L, Hall M & Denyer D (2010) Overcoming paralysis: Aspects of reliability in information systems projects. In: EURAM 2010: 10th European Academy of Management Annual Conference, Rome, 19-22 May 2010.
- Denyer D (2009) Keynote: Evidence-based Management and Research Synthesis. In: Society of Industrial and Organizational Psychology 24th Annual Conference, New Orleans, 1 April 2009.
- Collins J, Denyer D & Turnbull James K (2008) Educating the evidence-based manager: The Executive Doctorate and its impact on management practice. In: International Conference on Organizational Learning, Knowledge and Capabilities (OLKC), Copenhagen, 28 April 2008.
- Denyer D, Briner R, Rousseau D & Latham G (2008) Evidence-based Management. In: Society of Industrial and Organizational Psychology 23rd Annual Conference, San Francisco, 1 April 2008.
- Pilbeam C & Denyer D (2007) Independent learner or community member ? The role of doctoral student networks in doctoral education. In: Oxford Higher Education Seminar 2007, Oxford.
- Plibeam C & Denyer D (2007) Organizational networks: using systematic review to develop a research agenda. In: Conference proceedings 2007 : British Academy of Management : management research, education and business success : is the future as clear as the past?, Warwick, 11-13 September 2007.
- Turnbull James K & Denyer D (2006) Learning for sector change: the development of a knowledge sharing and learning network. In: International Conference on Organizational Learning, Knowledge and Capabilities (OLKC), Warwick, 20 March 2006.
- Turnbull James K & Denyer D (2006) Making business schools relevant: impacting management practice through appropriate modes of learning. In: IMD Executive Education Conference, Lausanne.
- Pilbeam C & Denyer D (2006) Doctoral networks as learning communities: A social network approach. In: British Academy of Management Conference, Belfast.
- Tranfield D, Denyer D, Marcos J & Burr M (2004) Developing an evidence-based approach to management consultancy by using systematic review. In: Academy of Management Annual Meeting, 2004*, New Orleans, LA, 6 August 2004.
- Tranfield D, Denyer D, Marcos Cuevas J & Marcos Cuevas J (2004) Creating an evidence-base for policy and practice: a comparison and critique. In: British Academy of Management Annual Conference, 2004*, St Andrews, Scotland, 30 August - 1 September 2004.
- Burr M & Denyer D (2004) Developing an applied research programme through knowledge co-production: the Mouchel-Cranfield case study. In: Knowledge Management International Conference and Exhibition (KMICE), Penang.
- Tranfield D, Denyer D, Marcos Cuevas J & Marcos Cuevas J (2004) Developing an evidence-based approach to management consulting. In: British Academy of Management Annual Conference, 2004**, St Andrews, Scotland, 30 August - 1 September 2004.
- Denyer D, Marcos Cuevas J, Tranfield D & Marcos Cuevas J (2003) Organizational and management research into practice: an evaluation of the use of systematic reviews. In: European Congress on Work and Organizational Psychology, Lisbon, 14 May 2003.
- Marcos Cuevas J, Tranfield D, Denyer D & Marcos Cuevas J (2003) Management research into practice: exploring knowledge transfer and utilization. In: Knowledge Management Conference, Aston, 14 July 2003.
- Tranfield D, Denyer D, Marcos Cuevas J & Marcos Cuevas J (2003) Synthesising management research: the development of field tested and grounded technological rules. In: British Academy of Management Annual Conference, 2003***, Harrogate, 15-17 September 2003.
- Tranfield D, Denyer D, Marcos Cuevas J & Marcos Cuevas J (2003) Knowledge into practice: the adoption and utilization of management research. In: British Academy of Management Annual Conference, 2003***, Harrogate, 15-17 September 2003.
- Tranfield D & Denyer D (2003) Democracy and the discourse of management in a knowledge economy. In: American Academy of Management Annual Meeting, 2003, Seattle, WA, 1 August 2003.
- Tranfield D, Denyer D & Smart P (2002) Developing evidence-based management research: lessons from medical science. In: 1st European Conference on Research Methods, Reading.
- Marcos Cuevas J, Tranfield D, Denyer D & Marcos Cuevas J (2002) Using systematic review in the management field: an example of its application to high reliability theory. In: British Academy of Management Conference, London, 9 September 1997.
- Tranfield D, Denyer D & Smart P (2002) Developing an evidence-based approach to management knowledge using systematic review. In: EURAM 2nd annual conference, Stockholm, 9 May 2002.
- Mason K, Denyer D, Beech N & Macintosh R (1997) Studying management Practices: degrees of engagement in observational research. In: British Academy of Management Annual Conference, 1997, London, 9-11 September 1997.
- Briner R & Denyer D Bridging the Research-Practice Gap though Evidence-Based Management and Systematic Review. In: 74th Annual Meeting of the Academy of Management, 2014, Philadelphia, 1 August 2014.
Books
- Buchanan DA & Denyer D. (2018) Research in extreme contexts. In: Unconventional methodology in organization and management research, Oxford: OUP, p. 84-104.
- Denyer D & Turnbull James K (2016) Doing leadership-as-practice development. In: Leadership-as-practice: Theory and application, Routledge, p. 262-283.
- Denyer D, Pilbeam C (eds), (2015) Managing change in extreme contexts, UK: Routledge.
- Pilbeam C & Denyer D (2015) Approaches to post-crisis change. In: Managing Change in Extreme Contexts. Denyer, D. and Pilbeam CJ (ed.), Routledge, p. 279-295.
- Buchanan DA & Denyer D. (2015) What's the problem?. In: Managing change in extreme contexts, London: Routledge Business, p. 3-23.
- Buchanan DA, Denyer D & Moore C. (2015) Maylands, Torrens and Mitcham. In: Managing change in extreme contexts, London: Routledge Business, p. 59-82.
- Brinter R & Denyer D (2014) Systematic Review and Evidence Synthesis as a Practice and Scholarship Tool. In: The Oxford Handbook of Evidence-Based Management, Oxford: Oxford University Press, p. 112-129.
- Denyer D & Tranfield D (2009) Producing a Systematic Review. In: The SAGE Handbook of Organizational Research Methods. Buchanan D, Bryman A (ed.), London: SAGE Publications, p. 671-689.
- Collins J & Denyer D (2008) Leadership Learning and Development: A Framework for Evaluation. In: Leadership Learning: Knowledge into Action. Turnbull James K, Collins J (ed.), Palgrave Macmillan, p. 161-177.