Contact Professor Clare Kelliher
- Tel: +44 (0) 1234 754811
- Email: clare.kelliher@cranfield.ac.uk
- ORCID
Background
Clare holds a PhD in Organisational Behaviour from London Business School, an MA in Industrial Relations from the University of Warwick and a first degree in management from the University of Surrey. Prior to joining Cranfield she was at the University of Surrey, where she held appointments at the postgraduate Surrey European Management School and the School of Management for the Service-sector.
Current activities
Clare's specialist interests include the organisation of work and the management of the employment relationship in the context of organisational change. She has a long standing interest in flexible working and recently directed a major project examining the implementation of flexible working practices on performance, in conjunction with Working Families and sponsored by 7 companies. Her work in this field has been influential in shaping government policy and organisational practice. She is currently working on a project examining employee engagement in multi-national companies, in collaboration with colleagues at Cass Business School and Penn State (USA) and Tilburg (Netherlands) universities. She is a member of the Guru Group set up to support the Government Taskforce on employee engagement. She has published widely in her field including numerous articles, book chapters and books. Her recent book, co-edited with Julia Richardson, New Ways of Organizing Work: developments, perspectives and experiences, published by Routledge deals with the implications of different approaches to organising work and draws on studies of organisations in Europe, North America, Asia and Australia. She presents her work at academic and practitioner conferences and acts as an advisor to companies and government organisations.
Publications
Articles In Journals
- Schoellbauer J, Kelliher C & Hartner-Tiefenthaler M. (2024). Editorial: Working anytime and anywhere: a contemporary behavioral phenomenon. Frontiers in Psychology, 15
- Kossek EE, Hill NS, Burnett L, Kelliher C, Beauregard A, .... (2024). Flexible Working in a Post-Pandemic World: Clarifying Concepts and Insights for the Future. Academy of Management Proceedings, 2024(1)
- Kossek EE, Ravid DM, Kelliher C, Feldman E, Kostanski S, .... (2024). Navigating Changing Dynamics and Control Over the Work-Nonwork Boundary. Academy of Management Proceedings, 2024(1)
- Kossek EE & Kelliher C. (2023). Making Flexibility More I-Deal: Advancing Work-Life Equality Collectively. Group & Organization Management, 48(1)
- Schoellbauer J, Hartner-Tiefenthaler M & Kelliher C. (2023). Strain, loss of time, or even gain? A systematic review of technology-based work extending and its ambiguous impact on wellbeing, considering its frequency and duration. Frontiers in Psychology, 14
- Lott Y, Kelliher C & Chung H. (2022). Reflecting the changing world of work? A critique of existing survey measures and a proposal for capturing new ways of working. Transfer: European Review of Labour and Research, 28(4)
- Schoellbauer J, Hartner-Tiefenthaler M & Kelliher C. (2022). Gain vs. Strain: A Systematic Literature Review on Technology Based Work Extension. Academy of Management Proceedings, 2022(1)
- Alfes K, Canibano A, Tran V, Kelliher C, Booth JE, .... (2022). Reinventing Work. The Implications of Modern Work Arrangement for Individuals and Teams. Academy of Management Proceedings, 2022(1)
- Anderson D & Kelliher C. (2020). Enforced remote working and the work-life interface during lockdown. Gender in Management: An International Journal, 35(7/8)
- Kossek EE, Lee K-H, Misisco A, Lautsch BA, Golden T, .... (2020). Broadening our Sight on Workplace Flexibility to Include Under- Emphasized Perspectives. Academy of Management Proceedings, 2020(1)
- Kelliher C, Richardson J & Boiarintseva G. (2019). All of work? All of life? Reconceptualising work‐life balance for the 21st century. Human Resource Management Journal, 29(2)
- Kelliher C, Richardson J, Beauregard A, Canonico E, Dery K, .... (2019). Work and Working in a Changing World. Academy of Management Proceedings, 2019(1)
- Gascoigne C & Kelliher C. (2018). The transition to part-time: How professionals negotiate ‘reduced time and workload’ i-deals and craft their jobs. Human Relations, 71(1)
- Kelliher C & Richardson J. (2018). Preface. Work, Working and Work Relationships in a Changing World
- De Menezes LM & Kelliher C. (2017). Flexible Working, Individual Performance, and Employee Attitudes: Comparing Formal and Informal Arrangements. Human Resource Management, 56(6)
- de Jager W, Kelliher C, Peters P, Blomme R & Sakamoto Y. (2016). Fit for self-employment? An extended Person–Environment Fit approach to understand the work–life interface of self-employed workers. Journal of Management & Organization, 22(6)
- Kelliher C & Parry E. (2015). Change in healthcare: the impact on NHS managers. Journal of Organizational Change Management, 28(4)
- Farndale E, E. Beijer S, J.P.M. Van Veldhoven M, Kelliher C & Hope-Hailey V. (2014). Work and organisation engagement: aligning research and practice. Journal of Organizational Effectiveness: People and Performance, 1(2)
- Atewologun D, Carroll BJ, Caulat G, Ciulla JB, Douglas C, .... (2014). Critical Perspectives on Authentic Leadership. Academy of Management Proceedings, 2014(1)
- Farndale E & Kelliher C. (2013). Implementing Performance Appraisal: Exploring the Employee Experience. Human Resource Management, 52(6)
- Kelliher C & Richardson J. (2012). Connectivity and Disconnectivity in Contemporary Work Arrangements. Academy of Management Proceedings, 2012(1)
- Farndale E, Van Ruiten J, Kelliher C & Hope‐Hailey V. (2011). The influence of perceived employee voice on organizational commitment: An exchange perspective. Human Resource Management, 50(1)
- Kelliher C & Parry E. (2011). Voluntary sector HRM: examining the influence of government. International Journal of Public Sector Management, 24(7)
- de Menezes LM & Kelliher C. (2011). Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case. International Journal of Management Reviews, 13(4)
- Farndale E, Hope‐Hailey V & Kelliher C. (2011). High commitment performance management: the roles of justice and trust. Personnel Review, 40(1)
- Chapman J & Kelliher C. (2011). Influences on reward mix determination: reward consultants' perspectives. Employee Relations, 33(2)
- Kelliher C & Richardson J. (2011). Preface. New Ways of Organizing Work: Developments, Perspectives, and Experiences
- Armstrong M, Brown D & Reilly P. (2011). Increasing the effectiveness of reward management: an evidence‐based approach. Employee Relations, 33(2)
- Kelliher C. (2010). Book Review: Suzan Lewis, Julia Brannen and Ann Nilsen (eds) Work, Families and Organisations in Transition: European Perspectives Bristol: Policy Press, 2009, £65.00 hbk, (ISBN: 9781847422200), x + 214 pp. Work, Employment and Society, 24(3)
- Kelliher C & Anderson D. (2010). Doing more with less? Flexible working practices and the intensification of work. Human Relations, 63(1)
- Anderson D & Kelliher C. (2009). Flexible working and engagement: the importance of choice. Strategic HR Review, 8(2)
- Dickmann M, Müller‐Camen M & Kelliher C. (2008). Exploring standardisation and knowledge networking processes in transnational human resource management. Personnel Review, 38(1)
- Parry E & Kelliher C. (2008). Voluntary sector responses to increased resourcing challenges. Employee Relations, 31(1)
- Kelliher C & Anderson D. (2008). For better or for worse? An analysis of how flexible working practices influence employees' perceptions of job quality. The International Journal of Human Resource Management, 19(3)
- Clarke C, Hope-Hailey V & Kelliher C. (2007). Being Real or Really Being Someone Else?. European Management Journal, 25(2)
- Desombre T, Kelliher C, Macfarlane F & Ozbilgin M. (2006). Re‐Organizing Work Roles in Health Care: Evidence from the Implementation of Functional Flexibility. British Journal of Management, 17(2)
- Parry E, Kelliher C, Mills T & Tyson S. (2005). Comparing HRM in the voluntary and public sectors. Personnel Review, 34(5)
- Kelliher C, Truss C & Hailey VH. (2004). Disappearing Between the Cracks: HRM in Permeable Organisations. management revu, 15(3)
- Kelliher C & Riley M. (2003). Beyond efficiency: some By-products of functional flexibility. The Service Industries Journal, 23(4)
- Kelliher C & Riley M. (2002). Making functional flexibility stick: an assessment of the outcomes for stakeholders. International Journal of Contemporary Hospitality Management, 14(5)
- Buchanan DA, Denyer D, Jaina J, Kelliher C, Moore C, .... How do they manage? A qualitative study of the realities of middle and front-line management work in health care. Health Services and Delivery Research, 1(4)
Conference Papers
- Thorgeirsdottir T & Kelliher C. (2017). Changing Interfaces: The Implications of Flexible Work Arrangement Use on Team Collaboration
- Kelliher C & Parry E. (2014). Exploring Emotional Reactions to Ongoing Organizational Change in the UK Public Sector
- Thorgeirsdottir T & Kelliher C. (2014). Rethinking groupwork in a digital world. Impact of flexible work arrangements on intra-workgroup relations: A systematic review
- Dery K, Kelliher C, Kolb D & Peters P. (2013). Digitally disrupted spaces
- Kelliher C & Anderson D. (2013). Implementing flexible working: examining the wider organisational context
- Farndale E, Beijer S, Van Veldhoven M, Hope Hailey V & Kelliher C. (2013). An examination of the distinctiveness of work and organization employee engagement
- Kelliher C. (2013). Boundaryless work:understanding paradoxical outcomes
- Gascoigne C & Kelliher C. (2013). A suitable job for a part-timer? How does the 'nature' of managerial and professional work restrict opportunities to work part-time?
- Parry E & Kelliher C. (2012). Shaping HRM in the voluntary sector: The influence of government
- Gascoigne C & Kelliher C. (2012). Lost souls and unhurried professionals: identity, job design and the fragile process of transition from full-time to part-time working
- Kelliher C. (2012). Different workplace, different rules?: Routines and rules when work is carried out from the home
- Kelliher C, Clarke C, Hailey VH & Farndale E. (2012). Going global, feeling small: an examination of managers' reactions to global restructuring in a multinational organisation
- Parry E & Kelliher C. (2011). Contemporary perspectives on people management in the voluntary sector
- Anderson D & Kelliher C. (2011). Managers working flexibly: successful strategies for people management
- Farndale E & Kelliher C. (2011). Employee perceptions of performance management practices: a multi level analysis
- Kelliher C & de Menezes M. (2009). Towards models to test for a business case: A review of the flexible working / performance link
- Kelliher C & Anderson D. (2009). Flexible working and work intensification: trading choice for effort
- Kelliher C & Anderson D. (2009). Flexible working in organisations: the perspective of co-workers
- Kelliher C & Parry E. (2009). HRM in the UK voluntary sector: exploring the influence of government as a purchaser of services
- Parry E & Kelliher C. (2008). Human resource management in the UK voluntary sector: Coping with increased resourcing challenge
- Farndale E, Hope Hailey V & Kelliher C. (2008). High commitment performance management and the roles of organisational justice and trust
- Farndale E, Suijkerbuijk S, Kelliher C & Hope Hailey V. (2008). Organisational justice as a mediator between line manage exchange and organisational commitment during major change
- Farndale E, van Ruiten J, Kelliher C & Hope Hailey V. (2008). The influence of employee voice on organisational commitment in times of organisational change: an exchange perspective
- Anderson D & Kelliher C. (2007). Flexible working in gendered cultures: formal v informal practices
- Kelliher C & Anderson D. (2007). Different workplaces, different work day: an examination of the impact of remote working on lives
- Farndale E, Hope Hailey V & Kelliher C. (2007). Achieving fairness: a broader perspective on the HRM and performance debate
- Kelliher C, Farndale E & Hope Hailey V. (2007). A lean response to modernising the public sector
- Kelliher C & Anderson D. (2006). Flexible working and performance: balancing the needs of the employer and the employee
- Kelliher C. (2006). Analysing employers' use of temporary agency staff
- Farndale E, Hope Hailey V & Kelliher C. (2006). Opening the black box in HRM and firm performance: trust as a mediator of employee commitment
- Kelliher C & Mills . (2005). Degrees of contingency: analysing employers' use of temporary agency staff
- Farndale E, Hope Hailey V & Kelliher C. (2005). Employee level evidence of HRM outcomes
- Hope Hailey V, Kelliher C, Farndale E & Moore C. (2005). Going global, feeling small: the impact of globalising on a national sub-unit's managerial identity and culture
- Kelliher C & Mills T. (2005). The long and the short haul: employers' experiences of using agency staff and working with agencies
- Kelliher C, Riley M & Gore J. (2004). Is internal flexibility a substitute for skill?
- Moore C, Kelliher C & Hope Hailey V. (2004). Being real or really being someone else: managers and emotional labour
- Kelliher C & Desombre T. (2003). Breaking down boundaries: the implementation of functional flexibility in health care
- Parry E, Kelliher C, Mills T & Tyson S. (2003). Voluntary and public sector HRM practices in drug treatment provision
- Parry E, Kelliher C, Mills T & Tyson S. (2003). Voluntary and public HRM practices in drug and alcohol treatment provision: a comparative analysis
- Gore J & Kelliher C. (2003). Cognition and functional flexibility
- Kelliher C, Desombre T & MacFarlane F. (2002). Functional flexibility: examining the implications for health care
- Kelliher C, Gore J & Riley M. (2002). Functional flexibility: implementation and outcomes
- Kelliher C & Gore J. (2002). Functional flexibility and the intensification of work: transformation in service industries
- Croucher R & Kelliher C. (2002). Management strategy and industrial relations revisited
- Kelliher C, Gore J & Riley M. (2002). Re-framing functional flexibility
Books
- Kelliher C. (2024). The evolution of flexible working patterns In Work, Employment and Flexibility. Edward Elgar Publishing.
- Schöllbauer J, Hartner-Tiefenthaler M & Kelliher C. (2021). ICT-Enabled Work Extension and Its Consequences: A Paradoxical Situation Between High Performance and Low Wellbeing In Flexible Working Practices and Approaches. Springer International Publishing.
- Parry E & Kelliher C. (2021). Human Resource Management in the Not-for-Profit Sector In The Oxford Handbook of Contextual Approaches to Human Resource Management. Oxford University Press.
- Kelliher C & de Menezes LM. (2019). Flexible Working in Organisations
- Horwitz FM, Kelliher C & Okupe A. (2019). Africapitalism In Idemudia U & Amaeshi K (eds), Africapitalism: Sustainable Business and Development in Africa. Routledge.
- Kelliher C & Richardson J. Kelliher C & Richardson J (eds). (2018). Work, working and work relationships in a changing world
- Anderson D & Kelliher C. (2018). Work, Working and Work Relationships in a Changing World In Kelliher C & Richardson J (eds), Work, Working and Work Relationships in a Changing World. Routledge.
- Kelliher C & Richardson J. Kelliher C & Richardson J (eds). (2018). Work, working and work relationships in a changing world
- Kelliher C & Richardson J. (2018). Observations and conclusions on work, working and work relationships in a Changing World In Work, Working and Work Relationships in a Changing World.
- Kelliher C. (2017). Flexibility In Wilkinson A, Redman T & Dundon T (eds), Contemporary Human Resource Management Text and Cases (5). Pearson.
- Kelliher C. (2016). Work-life balance In Wilkinson A & Johnstone S (eds), Encyclopedia of Human Resource Management. Edward Elgar.
- Kelliher C. (2016). Flexible Working in Europe In Dickmann M, Brewster C & Sparrow P (eds), International Human Resource Management: Contemporary Human Resource Issues In Europe. Routledge.
- Farndale E, Beijer SE & Kelliher C. (2015). Employee engagement in emerging markets In Horwitz F & Budhwar P (eds), Handbook of Human Resource Management in Emerging Markets. Edward Elgar Publishing.
- Kelliher C. (2015). Wattle Park Hospital - responding to an outbreak of the Norovirus In Denyer D & Pilbeam C (eds), Managing Change in Extreme Contexts. Routledge.
- Richardson J, McKenna S, Dickie C & Kelliher C. (2015). Integrating the Work-Life Interface During Expatriation: A Case Study of Expatriate Mining Professionals In Makela L & Suutari V (eds), Work and Family Interface in the International Career Context. Springer International Publishing.
- Richardson J & Kelliher C. (2015). Managing visibility for career sustainability: a study of remote workers In De Vos A & Van der Heijden BIJM (eds), Handbook of Research on Sustainable Careers. Edward Elgar Publishing.
- Farndale E, Beijer SE & Kelliher C. (2015). Chapter 12: Employee engagement in emerging markets In Handbook of Human Resource Management in Emerging Markets. Edward Elgar Publishing.
- Richardson J & Kelliher C. (2015). Chapter 8: Managing visibility for career sustainability: a study of remote workers In Handbook of Research on Sustainable Careers. Edward Elgar Publishing.
- Van Der Heijden BIJM, Peters P & Kelliher C. (2014). New ways of working and employability: Towards an agenda for HRD In Poell RF, Rocco TS & Roth GL (eds), The Routledge Companion to Human Resource Development. Routledge.
- Kelliher C. (2013). Flexibility In Redman T & Wilkinson A (eds), Contemporary Human Resource Management: Text and Cases (4th). Pearson.
- Kelliher C, Hailey VH & Farndale E. (2013). Employee Engagement in Theory and Practice In Truss C, Alfes K, Delbridge R, Shantz A & Soane E (eds), Employee Engagement in Theory and Practice. Routledge.
- Clarke C, Kelliher C & Schedlitzki D. (2013). Labouring under false pretences? The emotional labor of authentic leadership In Ladkin D & Spiller C (eds), Authentic Leadership Clashes, Convergences and Coalescences. Edward Elgar Publishing Inc..
- Clarke C, Kelliher C & Schedlitzki D. (2013). Essay: laboring under false pretences? The emotional labor of authentic leadership In Authentic Leadership. Edward Elgar Publishing.
- Clarke C, Kelliher C & Schedlitzki D. (2013). Chapter 7: Essay: laboring under false pretences? The emotional labor of authentic leadership In Authentic Leadership. Edward Elgar Publishing.
- Truss C, Mankin D & Kelliher C. (2012). Strategic Human Resource Management (1st edition)
- Kelliher C & Richardson J (eds). (2011). New ways of organising work: Developments, perspectives and experiences
- Chapman J & Kelliher C. (2011). Reward mix conceptualisation and determination: A review of the literature In Antoni C(ed.), Pay and Reward Systems in Organizations - Theoretical approaches and empirical outcomes. Pabst Science Publishers.
- Parry E & Kelliher C. (2011). Shaping HRM in the Voluntary Sector: The influence of Government In Cunningham I & James P (eds), Voluntary Organisations and Public Service Delivery. Routledge.
- Kelliher C & Richardson J. (2011). Recent developments in new ways of organizing work In Kelliher C & Richardson J (eds), New ways of organising work: Development, perspectives and experiences. Routledge.
- Kelliher C & Richardson J. (2011). Observations and conclusions on new ways of working In New ways of organising work: Developments, perspectives and experiences. Routledge.
- Anderson D & Kelliher C. (2011). Spatial Aspects of Professionals’ Work-Life Integration In Creating Balance?. Springer Berlin Heidelberg.
- Kelliher C & Richardson J. (2011). Recent Developments in New Ways of Organizing Work In New Ways of Organizing Work. Routledge.
- Kelliher C & Richardson J. (2011). Observations and Conclusions on New Ways of Working In New Ways of Organizing Work. Routledge.
- Kelliher C & Richardson J. Kelliher C & Richardson J (eds). (2011). New Ways of Organizing Work
- Hope Hailey V, Farndale E & Kelliher C. (2010). Strategic fallout: The human cost of transformation In Saunders M, Skinner D, Dietz G, Gillespie N & Lewicki R (eds), Organisation trust: A cultural perspective. Cambridge University Press.
- Anderson D & Kelliher C. (2010). Spatial aspects of professional's work-life integration In Kaiser S, Cunha M & Eikhof D (eds), Creating balance? Internation perspectives on the work-life integration of professionals. Springer Publications.
- Hope-Hailey V, Farndale E & Kelliher C. (2010). Trust in turbulent times: organizational change and the consequences for intra-organizational trust In Organizational Trust. Cambridge University Press.
- Kelliher C. (2006). La flexibilite fonctionnelle et l'intensification du travail In Askenazy P, Cartron D, de Connick F & Gollac M (eds), Organisation et Intensite du Travail.
- Kelliher C & Desombre T. (2005). Breaking down boundaries: Functional flexibility and occupational identity in health care In Zeytinoglu I(ed.), Flexibility in workplaces: Effects on workers, work environments and unions. IIRA/ILO.
- Kelliher C. (2004). Functional flexibility and the intensification of work: transformation within service industries In Cartron D(ed.), Organisation et Intensite du Travail. Octares.
- Kelliher C & Johnson K. (2000). Management practice' In Brotherton B(ed.), An introduction to the UK hospitality industry: A comparative approach. Butterworth Heinemann.
- Kelliher C. (1995). Competitive pressure in the provision of ancillary services in the NHS: An assessment of the impact on employment In Armistead C & Teare R (eds), Services management: New directions and perspectives. Cassell.