Life-threatening medical emergency
Call 999 in a medical emergency then call Security on 752999 or extension number 2222 if you are in Cranfield on-campus accommodation.
This is when someone is seriously ill or injured and their life is at risk. This is also the procedure for fire emergencies .
Medical emergencies can include:
- Loss of consciousness;
- An acute confused state, disorientated;
- Fits that aren't stopping;
- Chest pain;
- Breathing difficulties;
- Severe bleeding that can't be stopped;
- Severe allergic reactions;
- Severe burns or scalds.
Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a fall from height, or a serious head injury.
NHS Urgent Mental Health
If someone is threatening to harm themselves or another person, or if you or someone else is feeling mentally unwell, or have suffered some other emotional trauma, call NHS Urgent Mental Health helpline on 111, option 2. It is available 24 hours a day for anyone in a mental health crisis.
Non-life-threatening emergency
If it's not a life-threatening emergency and you or the person you're with doesn't need immediate medical attention, please consider other options before dialling 999, including:
- Self-care at home;
- Calling the NHS (111) – all calls are free;
- Online advice and health information available at NHS Choices;
- Talking to a pharmacist;
- Visiting or calling your GP;
- Going to your local NHS walk-in centre;
- Going to your local urgent care centre or your local minor injuries unit;
- Making your own way to your local accident and emergency (A&E) department (arriving in an ambulance doesn't mean you'll be seen any quicker) – A&Es local to Cranfield are Milton Keynes and Bedford hospitals. If you are located on the Shrivenham site, the closest A&E department is at the Great Western Hospital, Swindon.
The Samaritans offer a free 24/7 helpline: phone 116 123 - and an email service - jo@samaritans.org - if you are going through a mental or emotional crisis, have suicidal thoughts, or just want someone to talk to in a safe and confidential space. There is also a lot of useful guidance, resources and tools on www.samaritans.org.
