Life-threatening medical emergency

Call 999 in a medical emergency then call Security on 752999 or extension number 2222 if you are in Cranfield on-campus accommodation.

This is when someone is seriously ill or injured and their life is at risk. This is also the procedure for fire emergencies .

Medical emergencies can include:

  • Loss of consciousness;
  • An acute confused state, disorientated;
  • Fits that aren't stopping;
  • Chest pain;
  • Breathing difficulties;
  • Severe bleeding that can't be stopped;
  • Severe allergic reactions;
  • Severe burns or scalds.

Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a fall from height, or a serious head injury.

NHS Urgent Mental Health

If someone is threatening to harm themselves or another person, or if you or someone else is feeling mentally unwell, or have suffered some other emotional trauma, call NHS Urgent Mental Health helpline on 111, option 2. It is available 24 hours a day for anyone in a mental health crisis. 

Non-life-threatening emergency

If it's not a life-threatening emergency and you or the person you're with doesn't need immediate medical attention, please consider other options before dialling 999, including:

The Samaritans offer a free 24/7 helpline: phone 116 123 - and an email service - - if you are going through a mental or emotional crisis, have suicidal thoughts, or just want someone to talk to in a safe and confidential space. There is also a lot of useful guidance, resources and tools on