Contact Professor Clare Kelliher

Background

Clare holds a PhD in Organisational Behaviour from London Business School, an MA in Industrial Relations from the University of Warwick and a first degree in management from the University of Surrey. Prior to joining Cranfield she was at the University of Surrey, where she held appointments at the postgraduate Surrey European Management School and the School of Management for the Service-sector. 


Current activities

Clare's specialist interests include the organisation of work and the management of the employment relationship in the context of organisational change. She has a long standing interest in flexible working and recently directed a major project examining the implementation of flexible working practices on performance, in conjunction with Working Families and sponsored by 7 companies. Her work in this field has been influential in shaping government policy and organisational practice. She is currently working on a project examining employee engagement in multi-national companies, in collaboration with colleagues at Cass Business School and Penn State (USA) and Tilburg (Netherlands) universities. She is a member of the Guru Group set up to support the Government Taskforce on employee engagement. She has published widely in her field including numerous articles, book chapters and books. Her recent book, co-edited with Julia Richardson, New Ways of Organizing Work: developments, perspectives and experiences, published by Routledge deals with the implications of different approaches to organising work and draws on studies of organisations in Europe, North America, Asia and Australia. She presents her work at academic and practitioner conferences and acts as an advisor to companies and government organisations.


Publications

Articles In Journals

Conference Papers

  • Thorgeirsdottir T & Kelliher C (2017) Changing Interfaces: The implications of flexible work arrangements use on team collaboration. In: Academy of Management Annual Meeting, 2017, Atlanta GA, 4-8 August 2017.
  • Kelliher C & Parry E (2014) Exploring emotional reactions to ongoing organizational change in the UK public sector. In: Academy of Management Annual Meeting, 2014**, Philadelphia, PA. 74th, 1-5 August 2014.
  • Thorgeirsdottir T & Kelliher C (2014) Rethinking groupwork in a digital world. Impact of flexible work arrangements on intra-workgroup relations: A systematic review. In: 30th EGOS colloquium, Rotterdam, 3-5 July 2014.
  • Dery K, Kelliher C, Kolb D & Peters P (2013) Digitally disrupted spaces. In: Fifth International Community, Work and Family Conference 2013, Sydney, 17 July 2013.
  • Kelliher C & Anderson D (2013) Implementing flexible working: examining the wider organisational context. In: Fifth International Community, Work and Family Conference 2013, Sydney, 17 July 2013.
  • Gascoigne C & Kelliher C (2013) A suitable job for a part-timer?  How does the 'nature' of managerial and professional work restrict opportunities to work part-time?. In: Work, Employment and Society Conference, University of Warwick, 3 September 2013.
  • Farndale E, Beijer S, Van Veldhoven M, Hope Hailey V & Kelliher C (2013) An examination of the distinctiveness of work and organization employee engagement. In: Academy of Management Annual Meeting, 2013, Orlando, FL, 9-13 August 2013.
  • Kelliher C (2013) Boundaryless work:understanding paradoxical outcomes. In: 16th Congress of the European Association of Work and Organisational Pyschology, Munster, 22 May 2013.
  • Gascoigne C & Kelliher C (2012) Lost souls and unhurried professionals: identity, job design and the fragile process of transition from full-time to part-time working. In: Work and Family Researchers Network Conference 2014, New York, 19 June 2014.
  • Kelliher C (2012) Different workplace, different rules?: Routines and rules when work is carried out from the home. In: ILERA (IIRA) World Congress 2012, Philadelphia, 2 July 2012.
  • Anderson D & Kelliher C (2011) Managers working flexibly: successful strategies for people management. In: British Academy of Management Annual Conference 2011, Birmingham, 13-15 September 2011.
  • Parry E & Kelliher C (2011) Contemporary perspectives on people management in the voluntary sector. In: Academy of Management Annual Meeting, 2011**, San Antonio, TX, 12-16 August 2011.
  • Farndale E & Kelliher C (2011) Employee perceptions of performance management practices: a multi level analysis. In: Academy of Management Annual Meeting, 2011**, San Antonio, TX, 12-16 August 2011.
  • Parry E, Kelliher & C (2010) Shaping HRM in the voluntary sector: the influence of government. In: Academy of Management Annual Meeting 2010, Montreal, 6 August 2010.
  • Kelliher C & de Menezes M (2009) Towards models to test for a business case: A review of the flexible working / performance link. In: Academy of Management Annual Meeting, 2009**, Chicago, IL, 7-11 August 2009.
  • Kelliher C & Anderson D (2009) Flexible working in organisations: the perspective of co-workers. In: International Industrial Relations Association World Congress, Sydney, 24 August 2009.
  • Kelliher C & Anderson D (2009) Flexible working and work intensification: trading choice for effort. In: Academy of Management Annual Meeting, 2009**, Chicago, IL, 7-11 August 2009.
  • Kelliher C & Parry E (2009) HRM in the UK voluntary sector: exploring the influence of government as a purchaser of services. In: International Labour Process Conference, Edinburgh, 6 April 2009.
  • Parry E & Kelliher C (2008) Human resource management in the UK voluntary sector: Coping with increased resourcing challenge. In: Outsourcing to the voluntary sector: The Employment Implications - Colloquium, Glasgow.
  • Farndale E, Suijkerbuijk S, Kelliher C & Hope Hailey V (2008) Organisational justice as a mediator between line manage exchange and organisational commitment during major change. In: Academy of Management Annual Meeting, 2008**, Anaheim, CA, 8-13 August 2008.
  • Farndale E, Hope Hailey V & Kelliher C (2008) High commitment performance management and the roles of organisational justice and trust. In: Academy of Management Annual Meeting, 2008**, Anaheim, CA, 8-13 August 2008.
  • Farndale E, van Ruiten J, Kelliher C & Hope Hailey V (2008) The influence of employee voice on organisational commitment in times of organisational change: an exchange perspective. In: EURAM 2008, Ljubljana and Bled, 14 May 2008.
  • Kelliher C, Farndale E, Hope Hailey V & Clarke C (2007) Going global, feeling small: an examination of managers' reactions to globalisation in a multi-national organisation. In: Academy of Management Annual Meeting, 2007**, Philadelphia, PN, 3-8 August 2007.
  • Farndale E, Hope Hailey V & Kelliher C (2007) Achieving fairness: a broader perspective on the HRM and performance debate. In: 5th International Conference of the Dutch HRM Network, Tilburg, 9 November 2007.
  • Kelliher C, Farndale E & Hope Hailey V (2007) A lean response to modernising the public sector. In: International Industrial Relations Association 8th European Congress, Manchester, 3 September 2007.
  • Kelliher C & Anderson D (2007) Different workplaces, different work day: an examination of the impact of remote working on lives. In: EGOS 23rd Colloquium, Vienna, 5 July 2007.
  • Anderson D & Kelliher C (2007) Flexible working in gendered cultures: formal v informal practices. In: Gender, Work & Organisation Conference, Keele, 27 June 2007.
  • Kelliher C (2006) Analysing employers' use of temporary agency staff. In: International Industrial Relations Association 14th World Congress, Lima, 11 September 2006.
  • Farndale E, Hope Hailey V & Kelliher C (2006) Opening the black box in HRM and firm performance: trust as a mediator of employee commitment. In: Academy of Management Annual Meeting, 2006**, Atlanta, GA, 11-16 August 2006.
  • Kelliher C & Anderson D (2006) Flexible working and performance: balancing the needs of the employer and the employee. In: ACREW/Kings College Conference, Prato, 1 July 2006.
  • Kelliher C & Mills T (2005) The long and the short haul: employers' experiences of using agency staff and working with agencies. In: 8th International HRM Conference, Cairns, 14 June 2005.
  • Farndale E, Hope Hailey V & Kelliher C (2005) Employee level evidence of HRM outcomes. In: 4th International Conference of the Dutch HRM Network, University of Twente, 4 November 2005.
  • Hope Hailey V, Kelliher C, Farndale E & Moore C (2005) Going global, feeling small: the impact of globalising on a national sub-unit's managerial identity and culture. In: EGOS 21 st Colloquium, Berlin, 30 June 2005.
  • Kelliher C & Mills (2005) Degrees of contingency: analysing employers' use of temporary agency staff. In: International Labour Process Conference, University of Strathclyde, 21 March 2005.
  • Kelliher C, Riley M & Gore J (2004) Is internal flexibility a substitute for skill?. In: ESRC/Human Resource Management Journal Seminar on Skills and Service Work, Warwick.
  • Moore C, Kelliher C & Hope Hailey V (2004) Being real or really being someone else: managers and emotional labour. In: Work, Employment and Society Conference, UMIST, Manchester, 1 September 2004.
  • Parry E, Kelliher C, Mills T & Tyson S (2003) Voluntary and public HRM practices in drug and alcohol treatment provision: a comparative analysis. In: 7th Conference on International Human Resource Management, Limerick, 4 June 2003.
  • Parry E, Kelliher C, Mills T & Tyson S (2003) Voluntary and public sector HRM practices in drug treatment provision. In: Dutch HRM Network Conference, University of Twente, 4 November 2003.
  • Kelliher C & Desombre T (2003) Breaking down boundaries: the implementation of functional flexibility in health care. In: 13th International Industrial Relations Association World Congress, Berlin, 8 September 2003.
  • Gore J & Kelliher C (2003) Cognition and functional flexibility. In: British Academy of Management Annual Conference, 2003***, Harrogate, 15-17 September 2003.
  • Kelliher C, Gore J & Riley M (2002) Functional flexibility: implementation and outcomes. In: International Industrial Relations Association Conference, Toronto, 25 June 2002.
  • Kelliher C & Gore J (2002) Functional flexibility and the intensification of work: transformation in service industries. In: Colloque de Organisation, Intensite and Qualite due Travail, Paris, 14 November 2002.
  • Croucher R & Kelliher C (2002) Management strategy and industrial relations revisited. In: British Universities Industrial Relations Association Annual Conference, University of Stirling, 5 July 2002.
  • Kelliher C, Gore J & Riley M (2002) Re-framing functional flexibility. In: 20th Annual International Labour Process Conference, University of Strathclyde, 2 April 2002.
  • Kelliher C, Desombre T & MacFarlane F (2002) Functional flexibility: examining the implications for health care. In: Organisational Behaviour in Healthcare Conference, Oxford, 21 March 2002.

Books

  • Kelliher C (2017) Flexibility. In: Contemporary Human Resource Management Text and Cases. Wilkinson A, Redman T, Dundon T (ed.), Harlow: Pearson, p. 514-531, ed. 5.
  • Kelliher C (2016) Flexible Working in Europe. In: International Human Resource Management: Contemporary Human Resource Issues In Europe. Dickmann M, Brewster C, Sparrow P. (ed.), Routledge, p. 401-419.
  • Kelliher C (2016) Work-life balance. In: Encyclopedia of Human Resource Management. Wilkinson A; Johnstone S (ed.), Edward Elgar, p. 482-483.
  • Kelliher C (2015) Wattle Park Hospital - responding to an outbreak of the Norovirus. In: Managing Change in Extreme Contexts. Denyer D, Pilbeam C (ed.), Abingdon: Routledge, p. 133-148.
  • Farndale E, Beijer SE & Kelliher C (2015) Employee engagement in emerging markets. In: Handbook of Human Resource Management in Emerging Markets. Horwitz F, Budhwar P (ed.), Cheltenham: Edward Elgar, p. 271-292.
  • Richardson J, McKenna S, Dickie, C, Kelliher & C (2015)

    Integrating the Work-Life Interface During Expatriation: A Case Study of Expatriate Mining Professionals

    . In: Work and Family Interface in the International Career Context. Makela L, Suutari V (ed.), Springer.
  • Van der Heijden BIJM, Peters P & Kelliher C (2015) New ways of working and employability: towards an agenda for HRD. In: The Routledge Companion to Human Resource Development. Poell RF, Rocco TS, Roth GL (ed.), Abingdon: Routledge, p. 542-551.
  • Richardson J & Kelliher C (2015) Managing visibility for career sustainability: a study of remote workers. In: Handbook of Research on Sustainable Careers. De Vos A, Van der Heijden BIJM (ed.), Cheltenham, UK: Edward Elgar, p. 116-130.
  • Kelliher C, Hope Hailey V & Farndale E (2014) Employee engagement in multinational organizations. In: Employee Engagement in Theory and Practice. Truss C, Delbridge R, Alfes K, Shantz A, Soane E (ed.), London: Routledge, p. 180-194.
  • Kelliher C (2013) Flexibility. In: Contemporary Human Resource Management: Text and Cases. Redman T, Wilkinson A (ed.), Pearson, p. 578-598, ed. 4th.
  • Clarke C, Kelliher C & Schedlitzki D (2013) Labouring under false pretences? The emotional labor of authentic leadership. In: Authentic Leadership Clashes, Convergences and Coalescences. Donna Ladkin and Chellie Spiller (ed.), Cheltenham, Glos: Edward Elgar Publishing Inc., p. 75-92.
  • Truss C, Mankin D & Kelliher C (2012) Strategic Human Resource Management. Oxford: Oxford University Press, ed. 1st edition.
  • Kelliher C, Richardson & J (2011) Observations and conclusions on new ways of working. In: New ways of organising work: Developments, perspectives and experiences, New York: Routledge, p. 176-186.
  • Chapman J & Kelliher C (2011) Reward mix conceptualisation and determination: A review of the literature. In: Pay and Reward Systems in Organizations - Theoretical approaches and empirical outcomes. Antoni C (ed.), Pabst Science Publishers, p. 9-37.
  • Kelliher C & Richardson J (2011) Recent developments in new ways of organizing work. In: New ways of organising work: Development, perspectives and experiences. Claire Kelliher and Julia Richardson (ed.), New York: Routledge, p. 1-15.
  • Kelliher C, Richardson J (eds), (2011) New ways of organising work: Developments, perspectives and experiences, New York: Routledge.
  • Parry E & Kelliher C (2011) Shaping HRM in the Voluntary Sector: The influence of Government. In: Voluntary Organisations and Public Service Delivery. Cunningham I and James P (ed.), Routledge, p. 73-87.
  • Hope Hailey V, Farndale E & Kelliher C (2010) Strategic fallout: The human cost of transformation. In: Organisation trust: A cultural perspective. Saunders M, Skinner D, Dietz G, Gillespie N, Lewicki R (ed.), Cambridge: Cambridge University Press, p. 336-357.
  • Anderson D & Kelliher C (2010) Spatial aspects of professional's work-life integration. In: Creating balance? Internation perspectives on the work-life integration of professionals. Kaiser S, Cunha M, Eikhof D (ed.), Springer Publications, p. 305-315.
  • Kelliher C (2006) La flexibilite fonctionnelle et l'intensification du travail. In: Organisation et Intensite du Travail. Askenazy P, Cartron D, de Connick F, Gollac M (ed.).
  • Kelliher C & Desombre T (2005) Breaking down boundaries: Functional flexibility and occupational identity in health care. In: Flexibility in workplaces: Effects on workers, work environments and unions. Zeytinoglu I (ed.), Geneva: IIRA/ILO.
  • Kelliher C (2004) Functional flexibility and the intensification of work: transformation within service industries. In: Organisation et Intensite du Travail. Cartron D (ed.), Octares.
  • Kelliher C & Johnson K (2000) 'Management practice'. In: An introduction to the UK hospitality industry: A comparative approach. Brotherton B (ed.), Oxford: Butterworth Heinemann, p. 121-137.
  • Kelliher c (1995) Competitive pressure in the provision of ancillary services in the NHS: An assessment of the impact on employment. In: Services management: New directions and perspectives. Armistead C, Teare R (ed.), London: Cassell.