Join us for a free, one-hour webinar to discuss the critical challenges connected with restoring passenger confidence in flying during the COVID-19 pandemic. Hosted by members of the Passenger Experience Laboratory at Cranfield University’s Digital Aviation Research and Technology Centre (DARTeC), the webinar will provide critical insights into design, operational and safety challenges linked to the post COVID-19 passenger experience, as well as highlighting potential solutions and guiding principles to help address these challenges.

A range of industry perspectives will also be provided thanks to selected keynotes from leading industry experts. Confirmed speakers include:

Anna Rusted - Director of Operations, TUI AG,
Nathan Butler - Travel and Transportation Business Development Executive, IBM Ltd,
Matt Mullen - Passenger Environment Manager, London Luton Airport.

Details will also be given during the webinar about the opportunity to sign up for free membership of the ‘Fly Bio-Confident Forum’. This forum will represent a community of air transport and passenger experience professionals seeking to aid aviation’s recovery post COVID-19 through pro-active sharing of best practice and thought leadership activities.

Who should attend

Air transport professionals, technology providers, and those working in passenger experience or safety related roles.


Free to attend, pre-registration is required.