The aim of the Airport Operations course is to provide managers with a range of skills and key insights into airport operations and safety management.

A major part of the course will focus on how airports function as operational entities and what are the key information flows between participants within an airport and how these can be improved to maximise efficiency. It is essential that airports maintain the highest possible standards of safety for both passengers and staff. The development of an airport safety management system will also form part of the course.

At a glance

  • Dates
    • Please enquire for course dates
  • Duration5 days
  • LocationCranfield campus
  • Cost

    £2,050 The course fee includes refreshments and lunch during the day. Accommodation is not included and must be booked separately.

Course structure

Workshops are also organised so that groups of participants can exchange ideas and apply their knowledge to solving a particular problem/case study. All delegates will receive a certificate of attendance.

What you will learn

On successful completion of the course, delegates will be able to:

• Explain key airport operations and describe their contribution to service provision.
• Evaluate the thought processes required in effective airport business recovery following an airport incident or process change.
• Critique the requirement for (and the components of) a robust airport security plan and safety management system.

Core content

• Airside, Terminal and Landside Operations
• Winter Operations
• Airport Technical Services
• Airport Emergency Services
• Security Regulations and Operations
• Aircraft Stand and Slot Allocation
• Safety Management Systems
• Emergency and Contingency Planning
• Helicopter Operations
• Cargo Operations
• Airport Customer Service
• Airport Management Systems
• Airport Baggage Systems.

*Subject to change


A typical timetable for this course is available to give you an idea of how this course is structured. Please note that this is not the actual timetable for the upcoming course and is subject to change.

Download the Airport Operations course timetable.

Who should attend

The course will be of value and interest to:

• Directors and managers employed in airport operations and safety management
• Management consultants involved in airport operations and safety management
• Airline managers with responsibility for relations with airport authorities
• Government regulators.


The course is taught by a dynamic mix of Cranfield staff and industry experts.

Accommodation options and prices

This is a non-residential course. If you would like to book accommodation on campus, please contact Mitchell Hall or Cranfield Management Development Centre directly. Further information regarding our accommodation on campus can be found here.

Alternatively you may wish to make your own arrangements at a nearby hotel.

Location and travel

Cranfield University is situated in Bedfordshire close to the border with Buckinghamshire. The University is located almost midway between the towns of Bedford and Milton Keynes and is conveniently situated between junctions 13 and 14 of the M1.

London Luton, Stansted and Heathrow airports are 30, 90 and 90 minutes respectively by car, offering superb connections to and from just about anywhere in the world. 

For further location and travel details

Location address

Cranfield University
College Road
MK43 0AL

How to apply

To apply for this course please use the online application form.

Read our Professional development (CPD) booking conditions.