This module can  be taken as an Accredited Short Course.
Please go to the 'Upgrade to a professional qualification' section for more information.
We all bring our own biases and perspectives into conversations about systems, and we are often very defensive of our ideas and beliefs. The significant benefit of thinking in systems comes when working collaboratively and being able to actively listen to others and contribute in an open constructive manner. This module explores the world of bias and reasoning, how they affect decision-making and, through practice, demonstrates the benefit of dialogue and conversation in building consensus. Techniques introduced include World Café, Appreciative Inquiry, and Reflective Practice.

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The course has a running case study, which serves as a practical 'hand-rail' to guide students through the application of systems thinking methods and provides a 'tool-box' of approaches and methods that take a more holistic approach to problem structuring, requirements capture and definition; appreciating multiple viewpoints and addressing different perspectives.

At a glance

  • Dates
    • Please enquire for course dates
  • Duration5 days
  • LocationCranfield campus
  • Cost

What you will learn

On successful completion of this module you should be able to:

  • Compare and contrast at least three modelling approaches, including at least two of the widely-used systems methodologies or approaches.
  • Evaluate each systems approach with regard to their applicability, benefits and limits.
  • Apply a range of systems methods to a variety of systems, real world situations and scenarios, producing conceptual models to provide insights into current or future challenges.
  • Use models to develop and test options or to explore the range of possible interventions relevant to the situation of interest
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    Core content

    Topics covered include:

    • Soft Systems Methodology
    • Diagrammatic Methods
    • Viable Systems Modelling
    • Critical Systems Heuristics


    Who should attend

    The course is aimed at:

    • Systems Analysts and Engineers of all disciplines
    • Managers/decision makers/policy makers
    • Individuals who need critical thinking skills to achieve successful outcomes in a complex working environment.

    How to apply

    To apply for this course please use the online application form.

    Read our Professional development (CPD) booking conditions.