This page contains everything you need to know about the procedures we have put in place and the support available to you while you are in quarantine, as well as other helpful information.

Menu

Why you need to quarantine
Do I still need to quarantine even if I have proof of a negative coronavirus test to travel to England?
'Test to Release' scheme to reduce quarantine period
Lateral Flow Testing (LFT) and quarantine
Wellbeing advice and support services
Live Chat
What to do if you become unwell

Accommodation-related information:
Student and hotel accommodation on campus
Couples or family housing on campus
Private accommodation off campus

Why you need to quarantine

Anyone arriving in the UK will be required to quarantine, unless travelling from a country that is exempt from the 10-day quarantine period. Please note, the quarantine period has been shortened to 10 days from 14 days as of 14 December 2020.

The reason for the quarantine period is that it can take up to 10 days for someone to develop coronavirus symptoms. In this time they could unknowingly pass the virus onto others, even if they don’t have symptoms.

While you are in quarantine, you/your family will need to stay in your room/household for 10 days and will be unable to leave your accommodation even to go for a walk or visit a shop. Any breaches will be taken seriously by the University and could result in formal action.

The Government has recently introduced a ‘Test to Release’ scheme which can be used to reduce your time in quarantine – see below.

Do I still need to quarantine even if I have proof of a negative coronavirus test to travel to England?

Yes. Even though you have provided a negative test for entering the country, you must follow the rules for self-isolating when you arrive in England. Further information about coronavirus testing for people travelling to England has been published on the UK Government website.

‘Test to Release’ scheme to reduce quarantine period

From mid-December, the UK Government is launching a 'Test to Release' scheme which involves you arranging a PCR test with a private test provider. If you receive a negative result, you are able to reduce your time in quarantine. You will still need to quarantine for five days before you can take this test. Full information about the 'Test to Release' scheme is available on the Government website.

There's some information on our intranet about the clinics in the local area where you can make an appointment or arrange for a test to be sent to your student address.

The Lateral Flow Test which we expect all students to take in January is not a PCR test and therefore cannot be used to reduce the amount of time you need to quarantine under the ‘Test to Release’ scheme.

If you were to arrange a private PCR test and it came back negative, you would not be required to take a lateral flow test in January at the University’s test centre in the Sports Hall.

Leaving quarantine – what you need to do

If you choose to take a PCR test and receive a negative result and can, therefore, leave quarantine early, you should make the University aware by forwarding the test result confirmation email onto coronavirus-reporting@cranfield.ac.uk.

If you are living in student accommodation and receiving food deliveries, you will need to make the Campus Services team aware that you are coming out of quarantine early by emailing MHReception@cranfield.ac.uk.

Lateral Flow Testing (LFT) and quarantine

Once you have completed your quarantine period, you will still need to take a lateral flow test at Cranfield’s LFT centre in the Sports Hall as we are expecting all students on the Cranfield campus to do so. If, however, you arranged a private PCR test under the Government’s Test to Release scheme and this came back with a negative result, there is no need for you to then take a lateral flow test.

If your quarantine finishes later than 17 January, you will not be required to take a test as the testing centre will no longer be up and running to enable this.

Wellbeing advice and support services

  • Confidential wellbeing support is available through our Student Advice Centre: studentadvice@cranfield.ac.uk.
  • Togetherall – you can contact Togetherall, a 24/7 free online support service which offers self-assessment tests and interactive group courses to help you manage your health and wellbeing. Go to togetherall.com/en-gb and sign up with your University email address.
  • UNIHEADS – this is an online training module on understanding mental health and managing your wellbeing during self-isolation/social distancing, specifically aimed at students. Simply use your University email address to log in: uniheads.co.uk/students.

Further information is available on the intranet.

Live Chat

If you have any questions while you are in quarantine or self-isolation, you can get in touch by leaving a message using our Live Chat function and we'll respond to you as soon as we can.

  • Visit: cranfieldlivechat.co.uk.
  • Please be aware that Live Chat will be activated again, once we have multiple students in quarantine.

What to do if you become unwell

If you begin displaying coronavirus symptoms, you can check if you need medical help by using the NHS coronavirus service or the NHS Test and Trace app if you have this downloaded to your mobile device.

Please do not leave your accommodation to go to your GP, urgent care centre, hospital or pharmacy, unless you are instructed to do so. Information about symptoms is available on the NHS website.

You must also make the University aware by emailing coronavirus-reporting@cranfield.ac.uk.

If you feel you cannot cope with your symptoms, your condition gets worse, or your symptoms do not get better after seven days, then use the NHS coronavirus service.

If you do not have internet access, call 119 from a UK mobile. For a medical emergency, dial 999.

Accommodation-related information

We have published the information below based on the type of accommodation you are staying in to support you. It covers topics such as food/drink and other information specific to your accommodation.

Student and hotel accommodation on campus

Fire safety

You are only able to leave your room during your quarantine period if the fire alarm sounds. If this happens, you must evacuate the premises and go to the nearest assembly point, while observing social distancing. Assembly fire point signs are green and have ‘AP’ written on them.

If you are staying in student accommodation, a fire safety leaflet was included in your accommodation welcome pack about the procedures in place. If you are in one of our hotel rooms, please see the evacuation plan displayed in your room.

Food and drink

Meals will be delivered to you throughout the day.

  • Your lunch will be delivered between 12:00 and 13:00.
  • Your evening meal between 17:00 and 19:30.
  • Your breakfast for the following day will be delivered with your lunch.
  • Soft drinks and water will be included with your meals.

When each delivery arrives, a member of our catering team will knock on your door. Please wait two minutes before opening the door to collect your food to ensure social distancing is maintained. Hot meals should be consumed within half an hour of these being delivered to you. If you have any special dietary requirements that you have not yet made us aware of or you require any essential supplies, please let us know by emailing MHReception@cranfield.ac.uk.

Waste collection

We will provide you with two rubbish bags on Mondays, Wednesdays and Fridays and these will be left outside your room. Please place any waste inside the first bag and tie it with a knot, then place the bag inside the second bag and tie it with a knot. You should then place this outside your bedroom door between 20.00 and 23.00.

Smoking

If you are a smoker and wish to smoke during quarantine, you will need to contact us first by emailing MHReception@cranfield.ac.uk so that we can let you know where your designated smoking area is.

Parcel deliveries

If you are expecting any parcels, these will be delivered to Main Stores. You will then receive an email to your Cranfield email address once your parcel has arrived asking you to confirm the room that you are staying in so that it can be delivered to you. While in quarantine, we ask that you only order small-sized, essential items.

Please do not order cooking implements or portable heaters as these are a potential fire hazard and are not permitted in University accommodation.

Larger items will be kept safe in Main Stores until you are able to collect them after your quarantine period has finished.

Got any questions?

Live Chat

  • If you have any questions while you are in quarantine, you can get in touch using our Live Chat function from Monday 28 December 2020. Visit: cranfieldlivechat.co.uk. Our live chat is open 12:00 to 14:00 and 18:00 to 20:00, seven days a week.

Accommodation queries

Emergency contact

  • In an emergency, please contact the Duty Manager on: 07766 780726, who is available 24 hours a day, seven days a week.

Other key points of contact are:

  • Your SAS team,
  • Your course director,
  • Your research supervisor.

Couples or family housing on campus

Fire safety

You are only able to leave your room/household during your quarantine period if the fire alarm sounds. If this happens, you must evacuate the premises and go to the nearest assembly point, while observing social distancing. Assembly fire point signs are green and have ‘AP’ written on them.

In your accommodation welcome pack given to you in the autumn, you will find a fire safety leaflet about the procedures in place – please take a moment to read this and familiarise yourself with the information.

Food and drink

You will be able to order groceries online and these can be delivered to your accommodation. Please see the list below of websites that offer contact-free deliveries in the local area. Most supermarkets that offer online ordering also have an app that you may wish to download.

If you have any queries, please contact MHReception@cranfield.ac.uk.

Waste collection

If you are living in couples accommodation, we will provide you with two rubbish bags on Mondays, Wednesdays and Fridays and these will be left outside your room.

Please place any waste inside the first bag and tie it with a knot, then place the bag inside the second bag and tie it with a knot. You should then place this outside your bedroom door between 20:00 and 23:00.

Smoking

If you are living in couples accommodation and wish to smoke during quarantine, you will need to contact us first by emailing MHReception@cranfield.ac.uk so that we can let you know where your designated smoking area is.

If you are living in a family house, you may only smoke in your garden.

Parcel deliveries

If you are living in couples accommodation and expecting any parcels, these will be delivered to Main Stores. You will then receive an email to your Cranfield email address once your parcel has arrived asking you to confirm the room that you are staying in so that it can be delivered to you. While in quarantine, we ask that you only order small-sized, essential items. Please do not order cooking implements or portable heaters as these are a potential fire hazard and are not permitted in University accommodation.

Larger items will be kept safe in Main Stores until you are able to collect them after your quarantine period has finished.

If you are living in a family house, you are able to order items to be delivered directly to your address.

Got any questions?

Live Chat

  • If you have any questions while you are in quarantine, you can get in touch using our Live Chat function from Monday 28 December 2020. Visit: cranfieldlivechat.co.uk. Our live chat is open 12:00 to 14:00 and 18:00 to 20:00, seven days a week.

Accommodation queries

Emergency contact

  • In an emergency, please contact the Duty Manager on: 07766 780726, who is available 24 hours a day, seven days a week.

Other key points of contact are:

  • Your SAS team,
  • Your course director,
  • Your research supervisor.

Private accommodation off campus

Food and drink

You will be able to order groceries online and these can be delivered to your accommodation. Please see the list below of websites that offer contact-free deliveries in the local area. Most supermarkets that offer online ordering also have an app that you may wish to download.

If you have any queries or experience any problems with food deliveries, please contact the University’s accommodation team by emailing offcampus@cranfield.ac.uk.

Got any questions?

Live Chat

  • If you have any questions while you are in quarantine, you can get in touch using our Live Chat function. Visit: cranfieldlivechat.co.uk. Our live chat is open 12:00 to 14:00 and 18:00 to 20:00, seven days a week.

Other key points of contact are:

  • Your SAS team,
  • Your course director,
  • Your research supervisor.