This page contains everything you need to know about the procedures we have put in place and the support available to you while you are in quarantine or self-isolation, as well as other helpful information.

Quick links

Self-isolation
International travel to England
Quarantine information
Support and advice
Accommodation-related information

Self-isolation information

Why have I been asked to self-isolate?

You have been asked to isolate if you have 1) tested positive yourself (or anyone in your household/bubble), or 2) have symptoms yourself and are awaiting a test/result (or anyone in your household/bubble) or 3) have been instructed to isolate by the NHS as you’ve been identified as a close contact with a positive case.

Will I be supported if I have to self-isolate?

Please see the accommodation and wellbeing related information below.

How long do I need to isolate for?

The message you receive from the University or from NHS track and trace will inform you of your isolation period.

How do I self-isolate?

If you’ve been told to self-isolate by the NHS track and trace or the University, you must stay at home. Do not go on public transport or use taxis. Do not go out to get food and medicine – order it online or by phone, or ask someone to bring it to your home. You must not have visitors in your home, including friends and family – except for people providing essential care. Do not go out to exercise – exercise at home or in your garden, if you have one. Find out more about when and how to self-isolate on the NHS website.

If you have, or do develop symptoms during this time, you must get a test and notify us by emailing coronavirus-reporting@cranfield.ac.uk.

I have received a negative test result during my self-isolation period. Can I stop isolating?

You do not usually need to self-isolate if you get a negative result. But you may still need to self-isolate if:

  • someone in your household has tested positive,
  • you've been told you've been in contact with someone who tested positive,
  • you're going into hospital – keep self-isolating until you go in.

Find out more about what to do if you get a negative test result while self-isolating.

Who do I need to inform that I’m isolating?

If you have been told to self-isolate, you must get a test and let the University know by emailing coronavirus-reporting@cranfield.ac.uk.

We’ll also need to know if you’ve been on site recently, in order for us to complete our own ‘track and trace’, should we need to contact others who may be at risk if your test comes back positive.

If you’re in on campus accommodation, the accommodation team will also need to be made aware so please let us know if this is the case.

What to do if you become unwell

If you begin displaying coronavirus symptoms, you can check if you need medical help by using the NHS coronavirus service or the NHS Test and Trace app if you have this downloaded to your mobile device.

Please do not leave your accommodation to go to your GP, urgent care centre, hospital or pharmacy, unless you are instructed to do so. Information about symptoms is available on the NHS website.

You must also make the University aware by emailing coronavirus-reporting@cranfield.ac.uk.

If you feel you cannot cope with your symptoms, your condition gets worse, or your symptoms do not get better after seven days, then use the NHS coronavirus service.

If you do not have internet access, call 119 from a UK mobile. For a medical emergency, dial 999.

What happens if I do not follow the rules for self-isolation?

There is now a legal requirement to self-isolate if you test positive for COVID-19, or you are contacted by NHS test and trace to say you have been in close contact with someone who has tested positive.

The most serious consequence is that you may be putting the health and lives of yourself, your friends, University staff and others in our community at risk. The current measures are written into UK law and breaking a period of self-isolation is now a criminal offence, punishable by large fines and potentially leading to a criminal record which could have an impact on future employment. It could also result in significant sanctions from the University that can include suspension and expulsion.

International travel to England

Where can I find information about what I need to do prior to travelling?

The UK Government has updated the rules for people travelling to England from overseas. Please familiarise yourself with the most up-to-date version of these rules and the actions you must take prior to travel Failure to comply could lead to very substantial fines from the UK Government.

Quarantine information

Why do you need to quarantine?

Anyone arriving in the UK will be required to quarantine, unless travelling from a country that is exempt from the 10-day quarantine period.

The reason for the quarantine period is that it can take up to 10 days for someone to develop coronavirus symptoms. In this time they could unknowingly pass the virus onto others, even if they don’t have symptoms.

While you are in quarantine, you/your family will need to stay in your room/household or managed quarantine hotel for 10 days and will be unable to leave your accommodation even to go for a walk or visit a shop. Any breaches will be taken seriously by the University and could result in formal action.

Do I still need to quarantine even if I have proof of a negative coronavirus test to travel to England?

Yes – if you are travelling from an ‘amber list’ or ‘red list’ country. Even though you have provided a negative test for entering the country, you must follow the quarantine rules when you arrive in England.

Only people travelling from ‘green list’ countries do not need to quarantine, however you are still required to take a test on or before day 2 after your arrival.

How do I arrange for a 2 and 8 day coronavirus test?

Before you travel to England, you will need to book and pay for Government travel packages relevant to the country or territory that you have travelled from. These can be booked and paid for via the UK Government website.

How will I receive my 2 and 8 day coronavirus tests while in quarantine?

When you book your travel test package, you will need to state your UK student accommodation address.

If you are living in on-campus accommodation, we will write to you on your return to make you aware of the process we have put in place for the delivery of your tests to your quarantine location and then the collection and onwards posting of your completed tests.

‘Test to Release’ scheme to reduce quarantine period

The UK Government’s 'Test to Release' scheme involves you arranging a PCR test with a private test provider. If you receive a negative result, you are able to reduce your time in quarantine. You will still need to quarantine for five days before you can take this test. Full information about the 'Test to Release' scheme is available on the Government website. Please note: you will still be required to take your 2 and 8 day COVID test under the new rules introduced by the UK Government from 15 February.

There's some information on our intranet about the clinics in the local area where you can make an appointment or arrange for a test to be sent to your student address.

The Lateral Flow Test is not a PCR test and therefore cannot be used to reduce the amount of time you need to quarantine under the ‘Test to Release’ scheme.

Leaving quarantine – what you need to do

If you choose to take a PCR test under the Government’s ‘Test to Release’ scheme and receive a negative result and can, therefore, leave quarantine early, you should make the University aware by forwarding the test result confirmation email onto coronavirus-reporting@cranfield.ac.uk. Please note: you will still need to take your day 8 COVID-19 test.

If you are living in student accommodation and receiving food deliveries, you will need to make the Campus Services team aware that you are coming out of quarantine early by emailing MHReception@cranfield.ac.uk.

Lateral flow testing (LFT) and quarantine

Once you have completed your quarantine period, you will still need to take a lateral flow test, as we are expecting all students on the Cranfield campus to do so. You can now get LFT kits to do at home, which can either be collected from the Sports Hall (Mondays and Wednesdays 8.30-10.30am), at a participating pharmacy or ordered online.

If, however, you arranged a private PCR test under the Government’s Test to Release scheme and this came back with a negative result, there is no need for you to then take a lateral flow test.

Can a lateral flow test be used as the test that needs to be taken on day 2 and day 8 of quarantine?

No. Anyone travelling to England from overseas will need to take the COVID-19 tests sent in the Government travel test package. These need to be booked and paid for in advance of any travel. Further information has been published on the UK Government website.

Please note, a negative result does not enable you to leave quarantine early.

Support and advice

Wellbeing advice and support services

  • Confidential wellbeing support is available through our Student Advice Centre: studentadvice@cranfield.ac.uk.
  • Togetherall – you can contact Togetherall, a 24/7 free online support service which offers self-assessment tests and interactive group courses to help you manage your health and wellbeing. Go to togetherall.com/en-gb and sign up with your University email address.
  • UNIHEADS – this is an online training module on understanding mental health and managing your wellbeing during self-isolation/social distancing, specifically aimed at students. Simply use your University email address to log in: uniheads.co.uk/students.

Further information is available on the intranet.

 

What to do if you become unwell

If you begin displaying coronavirus symptoms, you can check if you need medical help by using the NHS coronavirus service or the NHS Test and Trace app if you have this downloaded to your mobile device.

Please do not leave your accommodation to go to your GP, urgent care centre, hospital or pharmacy, unless you are instructed to do so. Information about symptoms is available on the NHS website.

You must also make the University aware by emailing coronavirus-reporting@cranfield.ac.uk.

If you feel you cannot cope with your symptoms, your condition gets worse, or your symptoms do not get better after seven days, then use the NHS coronavirus service.

If you do not have internet access, call 119 from a UK mobile. For a medical emergency, dial 999.

Accommodation-related information

We have published the information below based on the type of accommodation you are staying in to support you. It covers topics such as food/drink and other information specific to your accommodation.

Student and hotel accommodation on campus

Fire safety

You are only able to leave your room during your quarantine period if the fire alarm sounds. If this happens, you must evacuate the premises and go to the nearest assembly point, while observing social distancing. Assembly fire point signs are green and have ‘AP’ written on them.

If you are staying in student accommodation, a fire safety leaflet was included in your accommodation welcome pack about the procedures in place. If you are in one of our hotel rooms, please see the evacuation plan displayed in your room.

Food and drink

Meals will be delivered to you throughout the day.

  • Your lunch will be delivered between 12:00 and 13:00.
  • Your evening meal between 17:00 and 19:30.
  • Your breakfast for the following day will be delivered with your lunch.
  • Soft drinks and water will be included with your meals.

When each delivery arrives, a member of our catering team will knock on your door. Please wait two minutes before opening the door to collect your food to ensure social distancing is maintained. Hot meals should be consumed within half an hour of these being delivered to you. If you have any special dietary requirements that you have not yet made us aware of or you require any essential supplies, please let us know by emailing MHReception@cranfield.ac.uk.

Waste collection

We will provide you with two rubbish bags on Mondays, Wednesdays and Fridays and these will be left outside your room. Please place any waste inside the first bag and tie it with a knot, then place the bag inside the second bag and tie it with a knot. You should then place this outside your bedroom door between 20.00 and 23.00.

Smoking

If you are a smoker and wish to smoke during quarantine, you will need to contact us first by emailing MHReception@cranfield.ac.uk so that we can let you know where your designated smoking area is.

Parcel deliveries

If you are expecting any parcels, these will be delivered to Main Stores. You will then receive an email to your Cranfield email address once your parcel has arrived asking you to confirm the room that you are staying in so that it can be delivered to you. While in quarantine, we ask that you only order small-sized, essential items.

Please do not order cooking implements or portable heaters as these are a potential fire hazard and are not permitted in University accommodation.

Larger items will be kept safe in Main Stores until you are able to collect them after your quarantine period has finished.

Delivery of your 2 and 8 day COVID-19 test to you while in quarantine

If you are living in on-campus accommodation, we will write to you on your return to make you aware of the process we have put in place for the delivery of your tests to your quarantine location and then the collection and onwards posting of your completed tests.

Got any questions?

Live Chat - If you have any questions while you are in quarantine, you can get in touch using our Live Chat function. Visit: cranfieldlivechat.co.uk. Please be aware that Live Chat will be activated again, once we have multiple students in quarantine.

Accommodation queries - If you need to speak to our accommodation team, please email oncampus@cranfield.ac.uk.

Emergency contact - In an emergency, please contact the Duty Manager on: 07766 780726, who is available 24 hours a day, seven days a week.

Other key points of contact are:

  • Your SAS team,
  • Your course director,
  • Your research supervisor.

Couples or family housing on campus

Fire safety

You are only able to leave your room/household during your quarantine period if the fire alarm sounds. If this happens, you must evacuate the premises and go to the nearest assembly point, while observing social distancing. Assembly fire point signs are green and have ‘AP’ written on them.

In your accommodation welcome pack given to you in the autumn, you will find a fire safety leaflet about the procedures in place – please take a moment to read this and familiarise yourself with the information.

Food and drink

You will be able to order groceries online and these can be delivered to your accommodation. Please see the list below of websites that offer contact-free deliveries in the local area. Most supermarkets that offer online ordering also have an app that you may wish to download.

If you have any queries, please contact MHReception@cranfield.ac.uk.

Waste collection

If you are living in couples accommodation, we will provide you with two rubbish bags on Mondays, Wednesdays and Fridays and these will be left outside your room.

Please place any waste inside the first bag and tie it with a knot, then place the bag inside the second bag and tie it with a knot. You should then place this outside your bedroom door between 20:00 and 23:00.

Smoking

If you are living in couples accommodation and wish to smoke during quarantine, you will need to contact us first by emailing MHReception@cranfield.ac.uk so that we can let you know where your designated smoking area is.

If you are living in a family house, you may only smoke in your garden.

Parcel deliveries

If you are living in couples accommodation and expecting any parcels, these will be delivered to Main Stores. You will then receive an email to your Cranfield email address once your parcel has arrived asking you to confirm the room that you are staying in so that it can be delivered to you. While in quarantine, we ask that you only order small-sized, essential items. Please do not order cooking implements or portable heaters as these are a potential fire hazard and are not permitted in University accommodation.

Larger items will be kept safe in Main Stores until you are able to collect them after your quarantine period has finished.

If you are living in a family house, you are able to order items to be delivered directly to your address.

Got any questions?

Live Chat - If you have any questions while you are in quarantine, you can get in touch using our Live Chat function. Visit: cranfieldlivechat.co.uk.

Accommodation queries - If you need to speak to our accommodation team, please email oncampus@cranfield.ac.uk.

Emergency contact - In an emergency, please contact the Duty Manager on: 07766 780726, who is available 24 hours a day, seven days a week.

Other key points of contact are:

  • Your SAS team,
  • Your course director,
  • Your research supervisor.

Private accommodation off campus

Food and drink

You will be able to order groceries online and these can be delivered to your accommodation. Please see the list below of websites that offer contact-free deliveries in the local area. Most supermarkets that offer online ordering also have an app that you may wish to download.

If you have any queries or experience any problems with food deliveries, please contact the University’s accommodation team by emailing offcampus@cranfield.ac.uk.

Got any questions?

Live Chat - If you have any questions while you are in quarantine, you can get in touch using our Live Chat function. Visit: cranfieldlivechat.co.uk

Other key points of contact are:

  • Your SAS team,
  • Your course director,
  • Your research supervisor.