Janice B Gordon

Background

Janice B Gordon, known as The Customer Growth Expert, helps companies unleash hidden potential and accelerates growth by investing in customer-centric and social selling strategies. Her Scale Your Sales framework develops leading-edge capabilities to secure, retain and grow key customer relationships for long-term value and partnership.

Janice is an award-winning Consultant, Speaker, Educator and Mentor. She is listed #25 of the Top 100 Global Business Influencer, #4 Top Sales Guru January 2020. Endorsed by Lara Morgan, Janice is author of Business Evolution: Creating Growth in a Rapidly Changing World published 2014.

Janice has over 25 years' sales and marketing, and customer experience gained working with organisations such as Swissport, Cambridge University Press, BP, and HSBC, in Europe, USA and Africa.

Specialist focus areas: Key Account Management and Customer Retention, Customer Experience, Diversity in Sales, Social Selling and Digital Sales and Marketing.

Janice B Gordon is a Cranfield SOM Alumni with Executive MBA.