The Operations Directors Programme is Cranfield University's flagship manufacturing course for senior managers and operations directors who have direct responsibility or influence over manufacturing operations, strategy and business performance. Read more Read less

This course will allow delegates from businesses with an operations capability to resolve any operations issue facing the business. You will evaluate the root cause of the issue and develop an appropriate solution to resolve the issue. You will also develop a set of operations leadership competencies that can be applied to continue improving the operational performance and increasing competitive advantage. 

The course is based on two one-day assessments and three two-day modules that will develop solutions to an operations issue facing each delegate’s business and create an improvement implantation plan that is based on operations excellence and peer revived.

Then course is designed for senior managers, directors and owners of UK businesses with an operations capability. It is also relevant for individuals who have responsibility for leading productivity improvement through implementation of operational excellence. The course is suitable for all operations from high volume to bespoke production, through both manufacturing and service delivery. The course is practitioner focused rather than academic and uses delegates’ own skills and experience along with University staff with practitioner experience of implementing operational excellence to help deliver a solution. The outcome from the course is a specific performance improvement plan that can be implemented in the delegate’s own business to drive operations performance improvement. The application of the improvement plan can be on any initiative that delivers performance improvement. This can be from implementation of new equipment or systems, through resolving operations HR issues to a plant wide culture change. Blended learning is used to ensure that a balanced approach to maintaining business management and improving leadership skills is maintained.

At a glance

  • Dates
    • Please enquire for course dates
  • Duration3 x two-day residential plus initial assessment, final assessment and coaching sessions
  • LocationCranfield campus
  • Cost£9,850 Concessions available

Module dates

The programme modules run on the following dates:

Module 2020 Programme
1 TBC
2 TBC
3 TBC




What you will learn

The outcome from the course is a specific performance improvement plan that can be implemented in the delegate’s own business to drive operations performance improvement. The application of the improvement plan can be on any initiative that delivers performance improvement. This can be from implementation of new equipment or systems, through resolving operations HR issues to a plant wide culture change. Blended learning is used to ensure that a balanced approach to maintaining business management and improving leadership skills is maintained.

Within six months of starting the course each delegate would be expected to begin implementing a solution to their own operations issue. It is expected that each sponsoring company will see a payback on their investment within 12 months. Total savings could be many multiples of the cost costs.

Core content

The course is structured as five periods of attendance at Cranfield University over a six month period. This allows delegates to carry out further work and learning between modules and make use of this learning in the work environment. The focus of the course for each delegate is implementation of a specific improvement initiative for their own business. The area for application of the improvement initiative and its implementation are identified, developed and refined during the course duration. The delegates work together with Cranfield staff to share knowledge and peer review their proposals. Consequently there is significant time allocated to workshop activities during the modules.

Initial Assessment (one day):
Each delegate will provide an overview of their business, its perceived competencies, its competitive position, the threats it faces and the main challenges faced in the next 12 months. The delegate will outline the issue that they wish to deal with during the course. This assessment will be through both discussion with course leaders and other delegates.
The outcome of the assessment is to identify the specific operational issue and the it context.

Module 1 (two days):
Assessment of the extant performance of the business and areas for improvement.
Evaluation of the issue from perspective of identifying the root causes, constraints and contingent factors. Identification of good-practice/best-practice in areas of improvement required.
The outcome of this module is a structured evaluation of the delegate’s business problem, the immediate and longer-term impact of the problem, possible areas of improvement, and what levels of performance could be achieved with an effective implementation of an improvement plan.

Module 2 (two days):
Leadership skills required to lead systemic and cultural change, and how those leadership skills can be developed and strengthened.
Managing change in an operations business – the specific issues and limitations associated with leading change in an operations environment, whilst maintaining quality and delivery performance to the customer base, and managing financial performance during the transition period.
The outcome of this module is to create an awareness of the leadership skills required for the delegate, personal skills required to initiate and lead change and how those leadership skills can be developed. Additionally, to develop an awareness of the different skills required to lead an improved system/culture once it has been implemented: how to maintain progress through continuous improvement.

Module 3 (two days):
Developing an improvement plan to resolve the operations issue and create a competitive advantage for the business.
Design the detailed actions required, the resources necessary and timescale appropriate to lead the implementation of the proposed interventions that will deliver competitive advantage to the delegate’s business.
Mapping the impact and implementation difficulty of the interventions proposed and mitigating actions.
The outcome of this module is to identify the specific areas for change in the delegate’s business and map out appropriate interventions to deliver change that will create competitive advantage in the business. Each delegate will create a detailed implementation plan that defines the actions, tasks required to deliver the actions and resources required to complete the tasks. The plan will include a clear link between each task and the specific operational objective, appropriate review and control mechanisms and define a realistic timescale for implementation.

Coaching sessions during the modules (three half-day sessions):
During the six-month period of the modules, a coach will be allocated and work with each delegate. The coach will provide three half-day coaching sessions. The coaching sessions will help the delegate develop the leadership skills required to develop and implement strategic change to deliver competitive advantage in their own business.

Final Assessment (one day):
The plan that began development during Module 3 would be developed in the delegate’s own time and with their own operations team, and refined to the point where it is considered feasible for implementation. Each delegate will present their improvement plan to the cohort and receive feedback on their proposal.
The outcome from the final assessment is to provide a peer review of the final proposal and help sense-check the detail contained therein. Each delegate will contribute to the feedback of the proposed implementation plans along with course leaders.

Who should attend

  • Directors, Senior Managers, Technical Directors and General Managers with direct responsibility for manufacturing and its operation.
  • Those in corporate positions who have an influence over, or oversee, manufacturing strategy.
  • Senior Managers responsible for Manufacturing Strategy who are independent decision makers.
  • Suitable for: Newly appointed or existing Directors and executives as well as those making the transition from middle management to executive director.

Programme Directors

Concessions

10% discount when registering 3 or more delegates, from the same organisation at the same time.  

Course materials, online support, coaching, accommodation and subsistence costs are included in this fee.

Accommodation options and prices

Accommodation is included.

Location address

Cranfield University
College Road 
Cranfield 
Bedfordshire. 
MK43 0AL


How to apply

To apply for this course please use the online application form.

Read our Professional development (CPD) booking conditions.