Cranfield University

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Course description

• Team dynamics and composition, including type-testing/ team building tools
• Employee development
• Performance management 
• Reward management 
• Grievance and disciplinary procedures 
• Redundancy and employment termination.

Intended learning outcomes

Knowledge & Understanding

• Critically analyse and apply the theoretical principles underlying the development of staff to allow more effective team organisation.
• Critically analyse and evaluate the impact of working in multi-cultural situations and methods for managing cross-cultural issues.
• Critically evaluate performance and reward management approaches in the context of the overall business strategy.
• Critically analyse and evaluate different team and individual type indicator methods and their application as management tools.

Skills & Other Attributes

• Demonstrate a detailed understanding of the key role of the line manager in managing human resources.
• Demonstrate an in-depth understanding of the importance of impartiality and managing conflict within the quality management environment.
• Demonstrate knowledge and application of legislation and good practice in handling employee relations within the business environment.

Who should attend?

Professionals wishing to develop their understanding of effective methods and resources for managing staff. 

Course format

3 days including lectures and practical sessions

The course is also Module 8 of Quality Management in Scientific Research and Development MSc. The course has been developed in partnership with BARQA (The Research Quality Association).