Cranfield University

Aim 

To extend the student’s appreciation and understanding of knowledge based operations management function within an organisation through the application of tools and techniques to support operational decision making.

Core syllabus 

• Introduction to operations management and operations strategy.
• The product service package.
• Process layout and flows.
• Job design and work organisation.
• Capacity planning and control.
• ERP.
• Lean operations and JIT.
• Quality control.
• Operations improvement.

Intended Learning Outcomes 

On successful completion of this module the student will be able to:

• Understand the nature of the operations management function and its role in the organisation.
• Understand the knowledge requirements for successful operations.
• Demonstrate a practical understanding of the problems and issues which typically face operations managers.
• Demonstrate a critical awareness of decision support and operations decision making.
• Apply concepts and techniques which support operations management.
• Analyse strategic implications of operations management.