Organisations operate within increasingly unpredictable, competitive, constrained and demanding environments. Information is crucial to their success as it is required for decision making at all levels. Consequently there is a need to understand the strategic importance of information and develop agile, effective and secure ways to exploit it to its full potential. To do this, effective information capability management must be developed throughout the organisation so that the right information is available to the right people at the right time in an effective, efficient and secure manner.
An appropriate infrastructure is required to enable effective information capability management to address strategic business needs. This is dependent on joined-up systems of processes, technology and appropriately skilled, competent and motivated people focused on delivering clearly understood business benefit. The Information Capability Management (ICM) MSc has been developed to address these important issues.